Terrible Workmanship. Do not use this company as we have been left with a very poor quality floor…read moreat home after a rushed job. Do not know how to lay micro cement floors with underfloor heating or in bathrooms. Will not accept responsibility for their mistakes after floor has only been installed 6 months and also will not rectify. Beware Beware Beware. Very distressing experience for the family. Go elsewhere and don't waste your money here on floors that break up after just 6 months. Having to go to small claims court to rectify and via the Contract Flooring Association.

From the owner: Wooden Floor Restoration Specialistsread more

I arranged for Purley flooring to put down two laminate floors in my bathroom. They did the job but…read moredid not finish it off with sealant. The first man said he could not due this due to health and safety issues. After calling the office we arranged to have this completed. The person meant to complete the job did not show up three times. When he finally showed up he did about three inches of sealant and said he had the wrong product and left. The company has not returned my emails complaining and were rather rude before. Do not use them if you want a problem-free installation. I have had to hire someone else to finish the job.

From the owner: Purleyflooring.Com are a well-known flooring company that specialises in the supply and fitting of…read morean array of flooring products, from vinyl flooring & commercial carpets to oak flooring & laminate.

Anthony is honest and reliable in the face of epoxy resin floor issues. Mystery chunks kept…read moreappearing on our epoxy painted garage floor, so Anthony and Joe redid the job, then returned to scrape down chunks, and apply top coat - at no extra cost. Anthony remained 100% responsive and committed to the work throughout - so impressed with Anthony's work ethic! Highly recommend and plan to use this company again.

From the owner: Professional, local and experienced Carpet Fitter & Floor Layerread more

CarpetRight, part of the chain, based in the Purley Way Shopping area…read more We came here to find a lino and were pleased to see that they had a wide selection of different colours and patterns with a wide range of pricing also. Staff did come and see if we were ok every now and then which was good. We placed our order, the lady assisting us was very helpful and friendly. We scheduled to have the lino picked up by us but laid professionally so, of course, booked the relevant date and time to do this. It wasn't clear where to pick the lino up from so I went to the shop who then directed me to where I needed to pick it up which, was a short drive away. The loaded the lino (little did I know then that they had forgotten to provide the floor glue) and off I went to duly wait for our fitting date. Fitting date arrived and I sat and waited, and waited, and waited. Having spent the day waiting, I phoned to find out what was happening. They said they would chase the driver. Eventually I was able to speak to the driver who said that, if it was OK, he would be there a little late. Humm. Not ideal but at least I'd get the lino done having dragged items out of the kitchen that day so the floor was clear. So, I waited and waited some more. Eventually, another call with the driver he advised that he would not make it that day and would need to arrange another date. Well, disappointing to say the least, a waste of a day and the effort of clearing my kitchen.

Carpet right?.... Carpet wrong more like!! We purchased…read morebedroom carpet and a bed from them with lovely service from Daniel. ( We spent over £1000!) He booked in our delivery for a month later on a Saturday when one of us were available at home. We waited until about 2pm on fitting day before we called to find out what time we should be expecting them. That was when we found out there had been some error and our carpet wouldn't arrive on that day after all. Nobody had bothered to notify us, we had taken a day off of work to be there! They said they would waive the £41 fitting fee for our inconvenience. The next available fitting date was made for the following Wednesday (the day our bed was meant to be delivered). We were assured that they would take care of making sure the carpet came before the bed and be accountable for their prior mistake, did this happen??? Of course not. I get an email to expect delivery of the bed between 6.45-9am on Wednesday morning. I called carpet right to advise them they needed to reschedule the bed later but even talking to a manager no one would help me. I was given a number for the delivery company to try and reschedule the bed delivery myself but was told it was unlikely they could change it. I tried but to no avail and our bed arrived this morning around 8.30am (glad I set my alarm for 6.30!). They had to take the bed to the spare bedroom and leave it there in boxes until the carpet fitters had done the carpet later on. At least the fitters helped to move the bed boxes into the correct bedroom afterwards. No time to let the carpet settle then?!? Now my fiancé is at home making up the bed (even though making up the bed is a part of the delivery cost we have already paid for) and we will have to visit the tip with all of the boxes. More petrol, more time and more inconvenience! Also... We were made to pay for the waived fitting fee which has since been reimbursed. To add a final nail to the coffin... We asked daniel for extra material to be put on the base of the divan (something I was assured would be done when it was made) and the headboard has been made with the incorrect material and we will now have to wait until another one is made in the matching fabric. All in all.. A pretty horrendous experience. I have an entire house to carpet. Shame that this company has failed on just about every instance and won't be carpeting it. Give this company a wide berth... Not worth the hassle.