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    Keith Whaley - State Farm Insurance Agent

    5.0 (1 review)
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    Services - Keith Whaley - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    8 years ago

    Friendly and knowledgeable agency. They were able to help me with all my insurance needs.

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    Ralph or "Britt" Brittain - State Farm Insurance Agent - State Farm Agent

    Ralph or "Britt" Brittain - State Farm Insurance Agent

    (2 reviews)

    This is truly the best insurance agency in town, we came here a few years ago from California and…read morehad State Farm, and thought it was not going to be the same going to a new state, when in fact it is even better then our previous agent. Anne is AWESOME, they really get the job done and are always so kind and awesome. I highly recommend using them. I try to refer them my loan clients at anytime possible. If you are looking for the best agent in all of North Carolina, these folks are the ones to contact, I assure you will be very happy you did.

    Attn: Ralph Brittian State Farm…read moreConcord NC Subject: Complaint Regarding Denied Structural Damage Claim Dear Mr. Brittian, I have been a loyal State Farm customer for 33 years, consistently paying my premiums on time. In all this time, I have only needed to use my insurance services twice. Most recently, I had to pay $10,000 out of pocket to repair structural damage in my kitchen, despite having $21,000 a year in structural damage coverage clearly listed on my policy. I am deeply disappointed that my claim was denied. I have also spoken with others who have had similar experiences. After my first claim, State Farm increased my deductible, and now my coverage is not being honored as described in my policy documents. I can no longer recommend State Farm to anyone. I urge others to consider alternative companies before it's too late. After 33 years of loyalty, I feel let down and taken advantage of. Sincerely, Felicia L.Stanback

    Keith Whaley - State Farm Insurance Agent - homeinsurance - Updated August 2026

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