I had a good experience working with this company. The team was professional, answered my…read morequestions, and kept me informed throughout the process. They completed the septic system installation as planned and were easy to communicate with whenever I needed assistance. I appreciated their effort and customer service and overall, I was satisfied with the work they provided .

This is definitely a very service oriented company, from the time I spoke with there service…read morerepresentative till the time they left my home. I could not have asked for better professionalism and attention to detail. You will not be disappointed if you chose their service. Mahalo for creating a blessed day for me and my family.

I have a 3-year old, 1500 gallon septic tank that I wanted inspected and pumped. I called and spoke…read morewith Joseph at Blessed Wastewater Solutions. He returned my call within the hour, provided me with a ballpark quote for my system size (access, content, location, and others factors are cost variables). I figured we'd set date before I have guests over in the next week. Nope - he said he'd be over same day if I'm ready. I cleared shrubs, removed lid covers and made it easy to het to the covers (he would have done all that). He and Vinny showed up, clean, professional, happy, and just overall solid. They pumped, cleaned, and put everything back in a relatively short period of time. Wastewater is wastewater but it doesn't have to be an unpleasant experience - call Blessed Wastewater Solutions. I've worked with many wastewater contractors and Blessed Wastewater Solutions is one of the good guys.

So completely true to their name. Our vacation rental suddenly developed a a horrible septic system…read moreproblem, with an intensely strong sulfur gas smell in the house. The rental agency told us that their contracted tech couldn't help us for a week. We were desperate to know if we were safe, so we called Joshua just to ask for his advice...but he immediately dropped by with his sons to take a look! They were very helpful and knowledgeable about the system and what was happening...and then refused to take any payment for the half hour spent investigating the pump and tank. BEYOND Aloha, and we are so grateful...we have definitely been Blessed.

Today I watched a truck from this company dump raw sewage by hose into a manhole…read moreIn a remote area of the beach adjacent to lower main. In sight of the Jack in the box. The manhole is about 100 feet from the surf, behind the big fenced warehouse . I actually called this in and the Maui Police Desk Officer said this is allowed by the city council because the sewer pipe at that spot Goes to sea five miles. Which I seriously doubt. Think of gravity and the angle that would need. I can t believe it This company should be going to water treatment plant pump out and paying his fee. Not dumping in a manhole with the cover open in the hopes it will end up far out to sea. Even the cruise ships can t dump That close to shore. Shame Shame. Truck plates ( 021 mda ).

Great service. We left a message in the evening. Call back next morning at 7:45 AM, pumping done at…read more10:00 AM. Fast, friendly, efficient. Was impressed by their work attitude.

Cody performed greatly on an excavation project we had. I was impressed how he performed the…read moreproject on time and under the budget. I will definently uses Cody again on future projects.

Update SEPTEMBER 2023…read more. I have been asked by a Yelper on Maui to remove this review. She correctly revealed that this particular manhole used by this Permitted sewage recovery company is legal. They estimate the amount offloaded and roughly pay 110.00 per 1000 gallons. Average truck holds 3300 gallons. Honor pay. This particular manhole connects to piping and sewage treatment similar to the sewer pipes on the mainland. The violation we are left with is the driver pulled out the 4 inch corrugated hose before this gravity fed dump was complete. Thus sending a significant amount of effluent onto the surrounding sand in a grove of trees within sight of the sea and no warning signs for locals, pets or children. Easy to see, it's black. Since that sloppiness falls under the term of dumping and becomes a Federal issue They will look at drivers and trucks for that date and follow up. Thank you Kihei Yelper DD for bringing This to our attention.

Asked for pumping service, made an appointment with 2 hour window. Apparently service guy showed…read moreup, but did not contact anyone, decided not to do the job and left. I continued waiting, as it is not their policy to give a courtesy phone call to a client. STAY AWAY

Great job. He showed up on time and explained the whole process. Would definitely use again.read more

I have three properties on the BI. Randy pumped one but the other two were impossible to get to…read morewith the truck. Nevertheless he spent a good deal of time helping me find a way to get the other two pumped, ultimately by giving the business to a competitor. What a guy. Could not recommend him more. Thanks Randy.

After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

Prompt in returning my call. Olivia was professional and communicated their process and prices. The…read moreworkers were quick and knowledgeable and answered all of my questions.

This is a WAY overdue review. These guys are AWESOME. I had a sewer pump station die after 20…read moreyears. This was a few days before I had a whole house full of guests. I call Daryl and Sean. They came immediately and realized that both the pump and the backup pump had failed due to a rope degrading and getting caught in the pump motor. When they built the house, they didn't install grinder pumps. The most heavy duty grinder pumps are Liberty Pumps. I was going to have them sent in by FedEx overnight, but Sewer Solutions had them brand new from another job that were provided to them for a large commercial job that really needed even bigger grinder pumps. They sold me two, 1-hp Liberty Grinder Pumps at their cost plus shipping. Instead of waiting even 2 days to bring them in by FedEx (these are about 40 lbs each), they brought them over the next day with a standby electrician to wire everything to code. If I could give these guys 10 stars, I would. Fast, honest, hard-working and fair. THE BEST EXPERIENCE I'VE EVER HAD WITH A REPAIR OF THIS MAGNITUDE -- HANDS DOWN!