Lance Thomas went above and beyond for my wife and I. It was not easy process due to unforeseen…read morecircumstances but Lance made everything easy. His quick responses and the ability to contact him at any time really made the difference. I cannot recommend him or Benson Agency enough. 5/5 Stars without question.

Called them several weeks ago, they wanted to sell my garden residential/commercial property for…read moreless than its worth without looking at it in person, to make them look like great sales people, they offered to sell it for maybe $250,000, but it is worth more. What some realtors also do in this area is that they do not list the public area attractions so they can lower the value. For instance, if you go to Captain's Cove, Virginia online listings that area often lists the private and public attraction areas nearby like gym, swimming pools, marinas, etc. In Upstate, NY, like Oneonta, NY, realtors often do not list the nearby public swimming areas, YMCA, 2 colleges/universities, several parks, etc. They do not do any marketing, and sometimes lower property values by doing that. The small village I live in has several attractions, so I would find Benson Agency that has an office about 20 minutes from where I am substandard.

This is the worst company I have ever used. They did an amazing job on the survey for my property…read morebut have accused me now twice of not paying my bill when I paid in cash. DO NOT TRUST THEM!! THEY TRY TO SCAM YOU OUT OF MONEY! Then they will it answer your phone calls or emails!! WATCH OUT!! SCAMMERS!!

Because I have a mortgage on my little seasonal cabin in the Catskills, I am required to have flood…read moreinsurance. Last year, FEMA and NFIP (National Flood Insurance Program) sent a letter saying they would not renew our flood insurance at the "discounted" rate (of over $800 btw). AND - they required that we hire a surveyor at our own expense to get a Flood Elevation Certificate before they would quote us a new rate. I called around and of the area surveyors who actually answer the phone or call back (not that many!), I found Lawson to be the most prompt, responsive and fairly priced, throughout the confusing FEMA process (many back and forth requests from FEMA...). John Jamieson is the surveyor I work with, and he is very professional and personable. I am grateful to them for helping me through the circus that is the FEMA NFIP system. The only reason they get a 4 and not a 5 is that we're not finished yet, and it's been a year-long process, with some breaks for local Flood Mapping approval etc etc...

When searching for a realtor, I heard a few horror stories: One person was lied to, another felt…read moreripped off, and a last's experience was so bad that he got a refund. Therefore, I knew I had to do my due diligence. I checked websites and reviews for dozens of realtors and put together a top five list. Cricket Keto was first meeting I set up, and she made such a great impression that I decided to go with her without even meeting another realtor. From the start, I was impressed with how Cricket balanced a down-to-earth friendliness and an effective professionalism. Throughout the entire process, she communicated well. I could generally expect a response within a day and often within the hour. Even when she went "on vacation" (technically an emergency trip), she got back to me quickly and efficiently. As the home-buying experience went on, I was happy to discover that her experience, knowledge, and savvy was exceptional. She always provided excellent answers, and often with pin-point accuracy. For example, when negotiating for a six figure home, her estimation was only a few hundred dollars off of the appraisal, and she predicted exactly what the seller's negotiating team would do down to the dollar. Cricket's experience with and close attention to the local market is fantastic. She would easily inform us when a house that fit our criteria went on sale, why certain homes were a certain price, and the pros and cons for specific listings. Our home-buying experience was rocky, so Cricket had ample opportunity to demonstrate her skills. At least thrice, when I expressed a concern, Cricket had either already solved the problem or was very close to a resolution. At least once, when a surprise expense arose, she negotiated a reduced fee, and then arranged for someone else to pay for the service. In additional to her personal skills, Cricket's professional references also served us well. When I vetted her referrals, they passed with flying colors, and our experience with them was wonderful. For example, Patti Canner, the lawyer Cricket referred us to, caught a small problem that everyone else had missed that could have cost us huge amounts of money and headaches further down the line. While I prefer to keep professional reviews professional, I would be remiss if I did not emphasize what a wonderful person Cricket is. While waiting for seller's agents for a showing or everyone to gather for a contract signing, I had the opportunity to chat with Cricket and exchange stories. Thanks to our talks, I noticed that Cricket loves her work and her town and that she is legitimately grateful for her clients. In conclusion, Cricket Keto is a skilled and experienced realtor who works hard on her clients' behalf. By working with her, we saved time and money, and we obtained a wonderful home that we hope to enjoy for many years to come.

Ben and his team represented the sellers in our transaction (we did not use a realtor) and he went…read moreout of his way to help us out as buyers. He kept us well informed throughout the process and kept an open line of communication from start to finish. Straightforward, honest, and professional--I highly recommend.

Poor service, lack of market knowledge. I wouldn't recommend, try Oneonta realty, the staff there…read morehave the market pulse and know the city codes.

Al Grust guided us through pandemic looking for a house. Honest and knowledgeable of construction,…read morehe seemed to really understand what we were in the market for and showed us just that. Highly recommend working with Al!

My experience happened about 4 years ago. I never wanted to say how poor it was but the home that I…read morepurchased was a money pit. Leaky roof rotten water pump really bad plumbing throughout the house I don't know who she paid Sharon teeter the agent but it passed inspection and I couldn't believe it I've had almost everything service since I've been here in the listing it showed a cabin that is so debilitated once I could get on the property cuz I came up in the winter that I would need at least $20,000 to fix up. The man or woman cave which is a glorified large shed also in need of dramatic care the full car garage was probably better built than the house. I won't say how she presented because then I could get shoes for libel very disappointed with her ended up going to court long story trusted someone I shouldn't have

Their agent, Mary Kay Flanagan, managed to take three days to write up our offer and did it wrong…read morenumerous times, and then we lost the house to someone else. She got the county wrong, our name wrong, and then said she sent it via email for us to sign but we never got it. It was all a ploy to delay the sale to get a better deal. No customer service whatsoever,definitely shady, and probably illegal. I would NEVER use them.

I would recommend Osterhoudt Rentals to any college student looking for a rental off campus.The…read moreunits they provide are affordable, clean, fully furnished and modern. Prompt and satisfactory upkeep is provided at all times. Value, convenience and customer service are just a few of the many qualities that Osterhoudt Rentals has to offer.

our experience with Uniqueperspect was absolutely amazing. the photographer Dave is truly a great…read moreperson and was so welcoming to us and the ideas we had for our shoot. He helped us plan out locations and what times would be best for lighting, allowing us to really relax and enjoy this exiting experience! the photos came out as everything we hoped for and more. the quality of these pictures we beautiful and the service he used for our shoot reservations, gallery access, and even availability to order prints made everything so simple and easy. the simple sharing with family and friends added to the fun!!

From the owner: Hi, I’m Dave Burnsworth, a passionate photographer dedicated to capturing authentic moments,…read morepowerful emotions, and beautiful stories through the lens. Whether I’m working with natural light or crafting a stylized shoot, my goal is always the same: to create timeless images that speak for themselves. With 20 years of experience behind the camera, I specialize in portraits, weddings, lifestyle, and brand photography. My approach is a mix of thoughtful composition, candid energy, and clean post-production, ensuring each image reflects both artistry and truth. Based in Oneonta, NY, I work with individuals, couples, families, and businesses to bring their stories to life—one frame at a time. Let’s make something unforgettable.