Not only was I happy with the quality of service they provided, but the customer service I received…read morewas excellent. Thank you Hitt's! Linda

I was broken down out of state .They lied and stated I need a new battery and alternator. I…read moreadvised them just replaced a day . They charged me almost $600, My car broke down 20miles down the road they refused to come get my car.I had another shop look.at it.Thier mechanic messed up my wiring to alternator. Hitts refused to take responsibility and never gave me any refund or help me.

My son stopped at this family run tire business and they helped him out with a new tire and got him…read moreback on the road quickly at a reasonable price, significantly less than other nearby shops. Great service and integrity.

From start to finish Shawn was professional and knowledgeable…read more He covered the entire process and time element during our initial meeting. The body work was finished ahead of schedule and the paint match was perfect. Shawn is a fine craftsman. I highly recommend Shawn's Autobody to anyone who needs autobody work. Well done. A very satisfied customer!

This is the second car Shawn has worked on for me, and he does an amazing job and goes above and…read morebeyond. I dropped my car off this past Monday and just picked it up today, looking brand new! He kept me updated on any changes from the other party's insurance and the status of my car. I am SO excited with the work he did, he's so pleasant to work with, fair, reasonable and works with you. He even gave my "baby" a bath since I couldn't take it through the car wash.

Excellent honest mechanics! Brought my 01 Camry for rotors, brake pads, suspension all around and…read moretire mounting balancing. They were very reasonable and quick, considering the amount of labor. They were also honest about what was needed and saved me considerable money. Car also rides and stops much better now.

Trustworthy staff, they always fix the issue and usually pretty quickly. No complaints here! Would…read morerecommend!

broke down on my home tonight from work called D&C for a tow home. tow truck showed up within 10…read moreminutes of our call. very knowledgeable, fast hook-up and experienced driver who knows hows to navigate narrow roads lined with parked cars. very professional, kind, courteous, took the time to ensure the vehicle was strapped down properly and safety chains were in place. VERY REASONABLE PRICE highly recommend. WILL CALL AGAIN IF NEEDED!!!

Extremely disappointed with this shop's lack of professionalism and communication. I ordered tires…read moreon December 2nd and was promised they would arrive in 5-7 days, but I never received any updates. I made multiple calls throughout December to follow up, but each time I was given vague responses and no specific answers. In mid-December, I was told I'd receive a callback, which never happened. At the end of December, when I called again, the person on the phone couldn't provide any information and claimed the staff member responsible wasn't available. Despite my repeated efforts to get clarity, I've been met with nothing but excuses and poor communication. The lack of follow-through and accountability is unacceptable.

These guys are great. I use them for my fleet and personal vehicles. Friendly, helpful and honest.read more

I don't ever leave reviews, but this place earns it! By far the best around! Having grown up here,…read moreI've been to a lot of repair shops around town-had some not so great experiences, and questionable prices.. Bob not only gives a fair price, but the quality of work is what makes it the best! He goes above and beyond to ensure that your vehicle is fixed properly and in a timely manner. Honest car places are hard to find.. especially being a woman, I'm always wondering if I'm getting ripped off.. so I'm thrilled to have a place I know I can trust and depend on to help get me back on the road ASAP. FIVE STARS!

My daughter's Jeep was hit on early March 2020, Right…read morebefore Covid closed the university where she is a student. We called a couple of places but owner Bob from Streets Collision and Customs was so straightforward and knew exactly what he was doing. He immediately set up an appointment for an estimate. He showed her damage that unless you are trained well in your craft, no one could see. The only reason she didn't have Bob do the work is because the university shut down and she had to leave campus and drive home out of state to get the truck fixed. It's nice to know that if my daughter needs anything in the future, Bob will take care of it. Very impressed by Bob's professionalism, knowledgeable and caring attitude. Since I wasn't there, Bob made sure I was on a two way call the whole time!! Thanks Bob!

This company is a crooked company and they are trying to take advantage of people. They tried to…read morecharge 600 dollars to tow a car from the Grafton Rd to downtown. It was a young girl who just got her license and was involved in a accident. They wanted 600 the next day to give her the car back. We asked for a itemized bill explaining the charges and was told that we could not have one until she paid the 600. Then they said if she couldn't pay the 600 the other option was to pay them 300 and give them the title in order to get her personal belongings out of the car. When I told him that is illegal he hung up on us. I am turning them in to the better business bureau. They should be ashamed of trying to rob young kids. They are a disgusting company.​

I have never in my life seen a more crooked towing company! My neices had an accident and the…read morepolice called Waterfront Towing. They towed the car to their lot and they wanted my neices to pay them $900 and sign over the title of the car for the tow fee. She was not allowed to get her belongings from the car twice unless she paid them $900 and signed over the title. She had to get the state police involved to get her belongings from the car. She did sign the title to the car over to them but they are now taking her to court for $900! They take advantage of women or others that do not know this practice is not legal under the Public Service Commission guidelines for a towing business or any other business that operate under a certificate of need. These people are nothing but thugs and very bad business people who break the law and make legitimate towing companies look bad. They are an embarrassment to the towing and recovery industry and have a long track record of violations. Worst company by far that I have ever seen in 50 years of being in the towing industry.