Online presence - extremely engaging First impression - upon arrival one time was not greeted with the second time was greeted by a nice lady Unique choices - offer a few things other salons do not Style / furniture - extremely stylish and edgy Temperature - wasn't too hot or too cold Noise - music choice was a great mix from johnny cash to death metal Waiting time - I had to wait but only for numbing cream, but to schedule an appt could be difficult Price - I feel like prices are comparable to other areas Cleanliness - very clean and sanitary parking - plenty of parking Other - I like that they offer paper work like a medical office although I don't totally get the flow or the shop. Owner puts her life into it. read more

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They keep deleting my google review for whatever reason, so I'm leaving this here and wherever else I can. Coming from a fellow hairstylist, stay away from this place, and most definitely stay away from Brinley for extensions. I hate to make this review but I'm left with no choice because the owner still has not reached back out to me about a refund. I initially had Brinley install my weft extensions. The experience was nothing great, tbh. But what I'm most concerned about is the redness, irritation and hair loss/breakage I've dealt with since getting them installed. The beads were literally stabbing me, and the install was way too tight. I came in a few days after and had another stylist, Sylvia check my extensions out. You could tell that she knew they were messed up. She had to completely redo them. Although it did feel better the first day after, the same issues occurred, but this time I had small scabs along with all of the other issues I previously had, and I unfortunately the pain was so unbearable that I had to have my husband take them out for me with his pliers. I was so sad because I wanted to have them for Christmas, and had spent a good amount of money on not only the hair but the service. Not only did all of this happen, but my natural hair that I was trying to grow out is now much, much shorter, and chewed up looking. I seriously cannot even wear it down anymore because of what these girls did to me. So I come back in asking for a refund, and Brinley is nothing but attitude and cockiness. Stating she is "7x certified" and that it's not her install, it's my "sensitive scalp" that's the issue. Even though you stated before the install that if it ever hurts, it's because it's installed improperly... Hairstylist to hairstylist -- it's OKAY to admit when you mess up, and it takes a good stylist to know when they made a mistake and own up to it. Also, we aren't talking a misunderstanding with color that's easily fixable here.. you cause me physical pain, wasted my money, and YOU RUINED MY HAIR. I think a refund is more than warranted. Learn to set your pride aside!! Now I might be picky, but I've been providing luxury services in salons, and my salon suite for many years now. So I know a thing or two about customer service and how to deal with situations like I had. The prices do not match the work I will be 100% honest. Also, I still don't know how they came up with the price of $400 for my install and toner. When I spoke with Kelly on the phone about my refund, she said my install was $150. So are they saying that a toner and blowdry was $250? That was never cleared up and honestly rubs me the wrong way, because I told Brinley my max budget was $400 and asked her to work around that, and then shes like, okay it'll be $400!! LOL. Customer service is awful, and I'm honestly disgusted with how this place runs their business. Mind you, I don't mind paying for quality work, I first hand know why hair prices are the way they are. I get it. I know extensions are a luxury and they take a lot of knowledge and skill to install, but I did NOT receive quality work. And for me to be a stylist and leave a review like this, I'm telling you, it was BAD. My scalp is still recovering and still hurts when I pull my hair up. Please, please do not waste your money here. It should have been a red flag from the beginning that there were only two stylists left there during the busy holiday season, and that all the others have left. read more

Kelly Kreation - Nail Salons Near Me - Altoona, Pennsylvania

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If you like your face, stay away. I had my brows professionally done and touched up by a licensed and certified artist in DC area. They were perfect...you could see each individual stroke and each stroke looked like real hair. I had since moved to the Altoona area and was in need of a *slight* touch up on an area that had faded. 1. They would not discuss any pricing whatsoever. 2. I agreed to a touch up. Here's what happened: Kelly dug so hard into my skin that it is scarred. She went over my entire brow and colored over all of my strokes. They are very harsh as you can see in the photo. She then told me I needed a highlight line that would fade into my skin color. These photos are 2 years later. Nope. The ink she uses is junk. It fades like an old tattoo..very gray. 3. She offered to do lash enhancement. I asked for a warm brown. She said no...black is better. It is now also gray. 4. The salon has since undergone a renovation but when I was there it was filthy, crowded, unorganized and left me wondering what my $1,100...yes, $1,100 was going towards. The room she does this work in is a back room with equipment and supplies. I was very uneasy and should have left. I'm sure a response or comment may be made about doing work over someone else's work...I get it. But this is trash. I see Kelly's brows all over town. They're undeniable. Harsh, filled in and completely unnatural. And GRAY. I will also add that I had my extensions done here for about a year. The hair was trash as well and they would charge $500 for a move up and not even wash or style my hair...just ripped them out and put them back in. Stay away. read more

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My daughter had her lashes applied here and they turned out terrible. Her eyes were extremely red and in pain afterwards. I contacted them and asked for a removal AFTER paying over $100 and they wanted $50 for a removal!! The glue was applied completely wrong.. and took over an hour to remove!! She had a lot of long eyelashes and lost all of them! I would NEVER recommend to have lashes applied at this salon. This is a picture of how her skin reacted to the glue & the $30 bottle of eyelash cleanser they recommended. read more

Amazing staff! super friendly and their work is phenomenal. They are very helpful and easy to contact. You can reach them on basically any social media platform which is super convenient. They booked me within a week of scheduling. They also provided me with all the info I needed, I couldn't say enough good things about this place. We traveled from Somerset (about an hour) and I am so happy!! read more

Should've known better than to get a curly cut here. When I came in I wasn't greeted. I could tell the people here aren't very well experienced with 3b+ hair. Hair is now chunky and lady was cheap on the products giving the thickness of my hair. But i was desperate. On the phone I was told It's be $50. When I went home I got a notification they charged me $57? Honestly that's very cheap for a curly cut so I should've known but Everything else on the menu is wayyy overpriced. read more

asically every weekend. It happened to be that on the weekend of the 23rd of September there were no availabilities at the hotel I normally stay at. Unfortunately, I scheduled my appointment with my Maura, weeks in advance. She is an exceptional nail artist, and as a result, she was booked out. On Monday, when I found out there were no more availabilities at the hotel I normally stay at, I immediately canceled my Saturday appointment. They explained to me that to schedule agin with her, I would need to make a 70 dollar deposite to schedule with her again. All good! I paid and excitedly awaited my appointment. THEN... Maura left Kellies kreations- October 11th. My second appointment with them wasn't until OCTOBER 21st! I tried to cancle that day because they couldn't provide the stylist we agreed upon, she refused to give me my money back!!! ALMOST 2 WEEKS IN ADVANCE, WHEN THEY WERE INCAPABLE OF PROVIDING THE STYLIST WE AGREED ON THEY REFUSED TO REFUND THE MONEY!!!‍ The reputation of the other nail artists there is not exactly what I was looking for, if im being totally honest. That's why I was willing to wait patently for Maura. Sorry Kelly, but I don't go to a restaurant, order felit mignon n say nothing when my waiter brings out a grill cheeze! I scheduled with Maura. She left, and now you're looking to keep my hard earned money? You can't provide the service we had arranged for and agreed upon! I can take this post down right away, but I think it's in your customer's best interest to see how you really do business, so they don't fall into the same trap as I did. I'll make it my goal to continue posting on all your media outlets to inform them. I hope the 70 dollars was worth it! read more

I am always impressed when I come here. Kelly is an amazing artist and places the client and what they need above money in her pocket. She is highly ethical and a genuinely lovely human. I always look forward to any services and plan on continuing being a loyal client. read more