After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

Great employees the took time to explain all the products I purchased and inquired about. They even…read moreexplained the problems I was having with my vehicle. After my bad experiences at Auto Zone it was a fresh breath of air when I went into Napa looking for answers and reliable products. Napa you solved the problems I was having with my vehicle, Thank you. Highly recommend this location.

Derek is the best. My battery and alternator died 12 hours into a road trip and with his assistance…read moreI got both the parts and labor for a great deal and was on the road again within hours. It felt like he actually cared. So thank you Derek and thank you O'Reilly Auto Parts on 2020 West 11th Ave in Eugene Oregon.

My friend needed an air filter for her car & we knew O'Reilly's could help us out. What we didn't…read moreknow was how above and beyond Marcos & Damien would go to assist us. They were both patient and understanding when explaining what we needed & made the experience fun. Definently what we received at the 99 store. Thank you Marcos & Damien! Appreciate you.

I WOULD GIVE THIS ZERO STARS IF POSSIBLE. This is not a safe…read moreplace for women to shop for auto parts. The staff are unprofessional and will give out your information to non-employee friends without consent. Take your business elsewhere.

When my dash engine light came on, it was on Friday afternoon on my way home from work. It was too…read morelate to schedule anything, so on my son's recommendation, I went to Auto Zone for a FREE engine diagnostics test. I just assumed that walking in and making my request for a free engine diagnostics test without any intention of buying anything would be met with a bit of annoyance. My experience was quite the opposite. Justin was extra helpful and even looked up the code for me. I would have assumed it wasn't that major of an issue, but he assured me that I should get it to the repair shop as soon as possible. I followed his good advice, and he was right. Thank you, Justin.

friendly, helpful staff. They have a great inventory of in-stock parts. And good pricing. Asp/…read moreParts Authority is becoming a first-call for me! Ben, in Medford

Massive warehouse at wholesale prices I love it!!! Reminds me of this massive auto warehouse in…read moreCarson CA. I definetly plan on comming here again for auto parts!!

Putting on a black armband. Was informed by the AAA the the battery on my Hyundai had gone over…read morethe lead and acid bridge to the land of dead auto parts. Got a jump and let the car run for 20 minutes while beloved Bride got dressed for the cold. Drove to Competition Auto Parts (fictitious name) and their price for a replacement was $200+. Decided against this price. Drove to Advance. Their agent told me he would NOT sell me a battery until they tested the on I had. Fine. Their battery was about $30 less, so even if I had a brick, I'd be okay. Testing proved my battery after 45 minutes of being recharged by running engine was now ALIVE! "Ha ha ha! Give my battery LIFE"! (Thanks to Mel Brooks and Gene Wilder). So, they fine folds at Advance did not charge me, sent me on my way and gets my eternal gratitude. If you decide to go there, tell them Perfesser Howard sent you. They'll have no idea who I am, but free advertising never hurts.

On Friday, Oct. 25 at 7:30 p.m. I needed a new battery. The only retailer who would install one was…read moreAAP. Shea was on duty. He was extremely patient, over 3 phone calls, in helping me find AAP. When I arrived he was helping a non-native English speaker find a rare part. AAP didn't have it and couldn't order it. Shea was infinitely patient. He found it online and wrote down for the foreigner where he could get it. Then Shea installed my battery. Krystal (Shea's boss) - Shea's a great employee. You'll never find one better. Keep him around. Duncan Murray

When they were in business that recommended the perfect battery for me. They were always friendly…read moreand helped you find the need item.

Yelp 100 Challenge 57…read more Came in looking for a sunshade. Didn't notice other customers in the store at the time. Two gentlemen were working behind the counter and pointed me towards two types of shades. The shades weren't as thick as I was seeking and since the employees didn't offer assistance, I left. Store was clean and shelves were orderly however, would be wise to offer better customer service. Parking is available out front even during the current construction.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

Went to autozone because my car was having trouble starting. The guy didn't know they could test my…read morebattery, needed help to do this correctly. His manager showed him then disappeared telling him to change it out as it was corroded. He clearly did not know what he was doing, it took 70 minutes to change my battery and I have zero confidence it was done correctly. I will never return to Autozone, I have lost all confidence in them.

Nice people, but I don't trust their service prices. Quoted me $836.00 for 1.5 hrs of labor and a…read more200.00 Part. Dealership quoted $334.00 with an OEI part. I had prior work done at this business. Now I'm not so sure if I was overcharged, LIKE THE EXAMPLE shows. I will not be a repeat customer.

Took a 2005 Astro van into Jacksons auto in July of 2023 with 153K miles on it. A/C had worked up…read moretill then. They charged me $550 and it lasted till next spring. Took it back and they charged me $955 and it lasted till the following spring. Went in this July and they wanted $3250 to fix it. I seemed to have 3 parts that needed to be changed. Cost for parts $125 off the street. They said that they could sharpen there pencil and do it for $2550. I smell a rat here. Needless to say they are not the A/C specialists they are supposed to be. BEWARE!!!

Such a good place I went there try to get parts for my vw rabbit and they have just what I was…read morelooking for. I would love to come again the owner was very nice and helpful.

Bought a lift glass replacement it was immaculate and installed flawlessly on my 2007 Jeep Grand…read moreCherokee. Very fair price, good people. Will return for more parts. Really saved the day, ty.

All American truck and SUV accessories were clean courteous professional and fast. Good price point…read moreand excellent work. Best place in town I highly recommend all American truck and SUV accessories if you need any Offroad or accessory parts work done on your vehicle. Thank you much Donovan

Awesome place, with great staff. Would definitly recommend friends to get their truck parts and…read moreservice here.