It took them two months to do a fairly simple tax return concerning foreign income. We were told an…read moreestimated $300 fee per year of tax returns. Now we did ask questions of our accountant. We are now being hit with a 'consulting' fee that was not disclosed and what should be $600 worth of tax work is now billing at over $1,000. Accountant said "I don't know" and "I'm not sure" so many times. Maybe if she knew what she was doing it wouldn't have taken so long. If you use them make sure you get ALL the trumped up fees fully disclosed BEFORE giving them your documents.

Casey Peterson & Associates are awesome tax people! We went to Ketel Thorstenson last year which…read morewas a mistake. Not only were Casey Peterson's associates nicer to us, they were alot cheaper than Ketel Thorstenson, and got our taxes done quickly and worked at getting us the biggest refund possible! Thank you Casey Peterson & Associates, you make tax season so much better! We will be back next year and the following years! Highly recommended, 5 stars!

Fast and accurate tax service, price was fair for the work that was done. We tried multiple places…read moreI. The past and it seemed we were just another sale, Jennifer made us feel like people.

Jennifer is extremely professional and great to work with. Cannot recommend them enough!read more

Wow, I am very disappointed in this company. Our tax guy, Mike Finnegan, I highly DO NOT recommend…read moregoing to. He got our returns to us, THREE FREAKING days before it was due this April. We went in the first weekend in March, and he had a month and a half to do our taxes. Needless to say everytime I called him he was like "make it quick I'm busy" and just flat out rude. It is YOUR job as a tax guy if a client has a question, you should make time and not be rude. He also degraded me and my husband and called us incompetent in keeping up our paperwork, which is not true in the slightest way. I usually don't give a bad review unless I'm disappointed. We will NOT be going back to Mike or Ketel Thorstenson, and I recommend going to somebody besides Mike Finnegan if you need your taxes done, unless you like sending taxes in the day they are due and being treated like a worthless customer. Needless to say, we filed a complaint with the company! Not to mention when we got our bill just for getting our taxes prepared we were shocked, what a rip off! If you want to save your money, go somewhere else because they will charge you an arm and a leg!

I have known and acquired Terry's services for years, both for personal and business. She is…read moremethodical and brilliant, and a true master at numbers. I hate taxes as much as the next person, but I leave her office happier than when I came in, every time.

40% late charge before she ever filed my taxes. This lady and her business is a rip-off.read more

I took my paperwork to Heather April 1,2024 and she assured me that my federal taxes would be done…read moreby the April 15 deadline...which did not happen. I was told when I called on April 12 not to worry she was going to work all weekend and would call me. When I called back on April 15 I was told not to worry...she filed an extension. Each time in the months that followed when I would call inquiring about my taxes I was told ..." they are just waiting to reviewed and they will call you". I would call every couple weeks and bet the same response. I finally physically went to the office on October 11 (the extension deadline is October 15th!!) and was told "they are just waiting to be reviewed". I responded with the comment that I wanted all my documents...she had 6 1/2 months to do the tax preparation!!! I have never dealt with such an unprofessional irresponsible business before and would never recommend them. The least they could have done was communicate with me and if they were too busy they could have been honest enough to tell me so I could have gone somewhere else!!

On multiple years (2017, 2019), my taxes were not filed by the proper due date, despite repeat…read moreconfirmation from Desmet and Biggs that they would be. In the instance of my 2017 taxes, I did not find out that they had missed the deadline until informed by the IRS years later. In addition, I missed multiple opportunities to contribute to my retirement funds because of Keith Chaffin's knowledge gap about contribution deadlines. Both of these errors have cost me tens thousands of dollars in tax penalties and loss of retirement savings. Desmet and Biggs accountants, specifically Megan Kinder and Keith Chaffin, did nothing to remedy this. I have since switched accountants to someone who is more honest, reliable, and knowledgable than the accountants at Desmet and Biggs.

From the owner: DeSmet and Biggs, LLP is a full-service accounting firm that has been serving clients throughout…read morethe Rapid City, SD, and much of the surrounding area since 1983. We provide a wide range of accounting services to both individuals and businesses across a variety of industries. Our services include: Tax management services Bookkeeping Cash flow and budgeting analysis Accounting services Payroll services Financial projections and forecasts Debt and finance advising When it comes to tax, accounting and financial services, you need a partner you know you can count on to provide accurate results with a true focus on attention to detail. You need a partner you know will always provide personalized service with the highest level of honesty and integrity. You need a partner like DeSmet and Biggs. Call DeSmet and Biggs, LLP today!