Dr. Thomas provided excellent, high quality care for my 16 y/o son and for me at his Trotwood…read morelocation. He explained diagnoses and allowed time for questions. He enlightened patients psychologically in ways that other doctors could not. When I returned to Ohio after living abroad, I looked to return to his practice but the office had moved. I would still like to say, THANK YOU, for the compassionate and valuable service. - Debi Carter-Ford

For greater than 30 years I was a patient of Dr. James Seiler. While I found his skills to be…read morecompetent enough, there was a problem with Primed Corporate policies, and the subsequent consequence Dr. Seiler imposed upon me. It is for this reason, I would recommend any potential patient take extreme caution in selecting this corporate practice to engage in services. The last visit I had with Dr. Seiler I was prepared to pay my bill upon checkout, but the checkout clerk told me to wait until I was billed, because she didn't know what to charge me. I left on a consulting opportunity in Houston Texas for a 6 month assignment, and Dr. Seiler was aware of this because we discussed my consulting opportunity to work at MD Anderson Cancer Center during my last appointment. The bill eventually came, but I was gone on this work assignment. I paid the bill upon return to the Dayton area, and it totaled under $34.00. This where the problem starts. They had dismissed me from their practice for one bill of less than $34.00 after 30+ years of being their patient. I paid their bill in full upon return to the area, I sought to be reinstated as their patient. I had the next work opportunity that I needed to provide documentation for treatment of asthma, and hypertension that was time sensitive to be considered for employment, for which Dr. Seiler had treated me for decades for these specific diseases. I expressed to the office staff the need for this information because of the need for employment. They said the office manager had to make the decision to determine if I could be reinstated, and she was out for a few more days on vacation. That was on June 24, 2016 that I requested reinstatement. I never heard further from this practice until July11, 2016. On July 11, 2016 I received a letter stating that Dr. Seiler refused to reinstate me as a patient to this practice. It took them 17 days to notify me. Again, I was a patient for 30+ years to this man. There was no phone call to inform me. It delayed my documentation to a much needed employment opportunity. Anyone reading this should give great pause that a provider I was loyal to for this amount of time, and the fact that he knew I was out of state on business for months, reacted in this manner. His reaction as a provider was to abandon a patient for a $34.00 debt, even though he had first hand knowledge and knew I was out of the area. I paid his debt in full when I returned, and his reaction was to not give me any assistance in providing help to obtain future employment in this tenuous economy by completing two forms, because he would not reinstate me as his patient to his practice. For this reason, I strongly recommend no one go to any Primed practice or even to engage in any physician practice within their corporate organization. At the very least they show no loyalty or compassion to their long-term patients, and have zero tolerance to any circumstances. To Dr. Seiler, you are an ass to deal with. I will never have anything positive to say about you again! I will tell anyone who asks what you or your practice group is like! From a business sense, it was a stupid move to have lost a long term paying customer, (who has insurance) over a delay in receiving $34. You were paid, in full at my earliest ability. So now think about what just happened. I hope your $34 was worth it! Dr. Seiler, you're not just an ass . . . . from a business prospective you're a dumbass!

The doctors are good but the office staff office manager and in billing department are the worst…read moreI've ever had to deal with they do not work with you and will drop you as a patient and your time of need

I recently moved back to the area and needed to find a physician close by. Five Rivers Health…read moreCenter on Philadelphia Drive is was accepting new patients so I saw one of their doctors. Their website is horrendous and I have yet to be able make an appointment online. I had to call to make an appointment -- IF YOU HAVE TO CALL THEM PLAN ON AT LEAST A 1.5 HOUR WAIT TO SPEAK TO ANYONE! Just warning you as their message should warn folks of the wait time to speak with anyone. I saw one of their doctors and I think she was fine. I am now trying to make a folllow-up appointment and again, cannot seem to do so. I am currently on hold.....its been 1 hour and 15 minutes so far...... I'm DONE! Your Customer Service is nonexistant.

Although I was fully disappointed with the time it took for me to get my dentures. I have to say…read morethat the final outcome was well worth the wait. Thanks to Doctor Kingori and staff!

I have Humana Insurance Dr Melinda Scott charged my insurance company for cortisone shots I did not…read morereceive. This was my first visit here apparently they over charge all the time. I Called Humana and reported them most people don't check their bills to see the over charge. Did not do anything to help my knee other than x-rays will not be going back there.

This is the best place to come to and the people are very compassionate and very caring. Their…read morebedside manners are wonderful and they get you in as soon as possible. Dr. Cook did my right shoulder replacement in 2007 and I am an amputee of my left hand and I a very grateful to him because I can use my right arm without any pain. He also did my wife's knee replacement in 2010 and she is very happy with him. Dr. Tigyer did my C4-C5 surgery and I am very glad he joined the team. In addition all the staff there are great very helpful and friendly, especially Dawn and Lacey at the front desk. I highly recommend them to anyone.