We went through RE/MAX Connections back in 2010 to buy our home. I cannot personally recommend…read moretheir business for the following reason: I won't name names, but the agent who showed us the home we wanted to buy required that we sign a buyer's agent agreement with her before she would help us put an offer on a house. As soon as we'd signed the paperwork, she announced that she would *not* be helping us personally, as she would be gone for several weeks due to a death in the family. We would instead be dealing with her colleage, who happened to be the agent representing the seller. She had us sign a contract fully knowing she would be out of town and that having the seller's agent represent us in her stead was a major conflict of interest. During this visit, she also put in our offer amount incorrectly - $9,000 less than we'd agreed to pay - and almost lost us the house to another interested buyer.

Remax and Terri Guenthner have provided a wonderful experience in buying a property. Terri…read morecompletely surpassed my expectations for what working with an agent would entail. She made a tremendous effort to understand what we were looking for in a house, to patiently work with us to find the right property, to be available to consult with during off-hours, to be very straightforward and honest, and to advise us well in making our final decisions and buying our home. We are very grateful and recommend her wholeheartedly!

I've known Shannon for a while and always appreciate her how friendly and professional she is. She…read moreis responsive, knowledgeable, communicative, and works so hard for her clients. Working with her is a pleasure! I would definitely recommend Shannon if you're looking to buy or sell!

Jennifer did an amazing job selling our land recently. We had listed it a couple of years ago…read moreusing another realtor with no success. When Jennifer got it, she jumped right in, getting things done and making in-person contact with buyers, county officials, etc. Our land sold quickly without a hitch, and with us being several states away! Her dedication, caring and expertice made all the difference. Definitely the best Realtor we have worked with so far. Interesting about the negative reviews, the person appeared to use 2 different logins to complain about the same thing on the same day. Wonder who's the unethical one... At any rate, I would not hesitate to recommend Jennifer O'Brien for all your real estate needs. p.s. She even charged less than the previous realtors!

We have had a marvelous experience with Jennifer O'Brien as our realtor, helping us to buy the home…read morewe so dearly wanted. She educated us about the different types of realtors and how they do or do not advocate for one buyer or many. We really needed someone to advocate for us because of such a pressured market. Fortunately, with her help at every turn we managed to get through all the stages. If I sent a text or left a message, she got back to us within minutes. She is an incredibly congenial and helpful professional with a deep knowledge both of Moscow and local real estate. Highly recommended!!

My husband and I were first-time home buyers and Aline put us at ease. She was extremely friendly,…read moreunderstanding, and we could tell she was always working for US - always trying to make sure we got what we needed and wanted. She was extremely responsive and NEVER made us feel like we were asking a dumb question or being too picky. At our first meeting Aline told us she loves working with first-time buyers and, after our experience, I believe it. I can't imagine that's the easiest thing to love as first-time buyers are usually the most stressed and worried about their decision, but working with Aline made me realize she really does want to get everyone into their home and will work to make it happen on each party's terms. I would ABSOLUTELY recommend Aline to all buyers and will check back in with her if we are ever looking to buy again.

Does not care at all about tenets, and treats you like an inconvenience when you reach out with…read moreconcerns or issues. Absolutely horrible treatment. Here's my wife and I's experience (rented for 1.5 years): Maintenance entered our building without notifying us and then left our back door open and front door unlocked in the winter, jeopardizing our sense of safety. We reached out to Team Idaho because we were mortified and management would not take any responsibility for this and instead made excuses and would not acknowledge our concerns. When pressed further they offered to make it right, but then never responded to our request, which was an extension to resign our lease. Instead, they cancelled our lease renewal, kicking us out and never responded to any of our emails regarding this treatment. They took as much of our deposit as possible, massive fees for 'not keeping the utility bill under our name' when it actually was, and when I called the city to verify this and sent them proof they make new reasons for taking your money. I have NEVER been treated this horrible by any company let alone a property management company. All of this treatment was from the supervisor, Merida. I should also mention during this time that my wife was pregnant and they had absolutely no care for our well being, safety, and trust. This company only views tenets as an expendable monthly income, and not as people. I would not recommend them to anyone. They think all their renters are naive college students and they make a business out of taking advantage of them. Being a local, I highly advise anyone reading this to look at other options.

I want to be honest and say that I feel very taken advantage of by this company. I don't like…read morewriting negative reviews at all but this must be said. If they are going to charge me a full month's rent off my deposit and then not explain it in the documents how am I supposed to feel? They already charged me for rent then said it was for the last month after I asked. If you can avoid renting from them then do yourself a favor. SCAM.

Sean Wilson ! Was and is our realtor! He was the listing agent of the property we purchased…read more Sean is a pleasure to work with. He goes beyond what most people do. Sean made phone calls helping us set up survey. He made recommendations of companies to use and got us connected with the county highway inspector and the power company. When we were telling him what we needed from the survey company, he made sure they understood what we were asking for which helped save us some money. He personally delivered forms to the county, which expedited the process. Well after closing we still call asking for advice and recommendations! Highly recommended!! Dan S

I worked with Jessica Dahlinger to find a home...and she was AMAZING! She was professional,…read moreknowledgable...and extremely personable...everything a first time home buyer could ask for, and more! She made the process easy, and calmed all my crazy first time homebuyer nerves. She was able to walk me through the process with grace and ease...truly making me feel well taken care of. I would highly recommend anyone starting their search of new home ownership to begin with Jess...she won't disappoint!!! I couldn't be more impressed with a realtor! It was a FANTASTIC experience!

Ashely was a top notch communicator, prompt and efficient throughout our entire transaction. We…read moreclosed on time and her clients and got a fabulous deal with all kinds of instant equity. It was quite the find. Would highly recommend her services and would love to work with her again! Thanks Ashley!

From the owner: Commercial and Residential, Large or small, condo or farm, we will strive to find it and fight for…read morea price that’s right. Vacant Land? Fixer-uppers? Entertaining Dream? We can help with all of it. We always have a current list of available properties for you to check out. Our team is licensed to serve across Washington and Idaho

I would not recommend Kestrel if you are looking to buy or sell in Moscow. This is owned and…read moreoperated by realtors that have deceptive practices. There are other realtors in town that will give you exceptional service. I was shown several houses by a realtor at Kestrel named Brian Howard, and the things he told me about the homes were blatantly untrue. It was as if he were hiding something about the properties with me. I asked several questions about a code violation, and his story changed Every time he answered. I have never had business dealings with such a charlatan in all my life! Take my advice, and do real estate business with another company. I would give them Zero Stars if I could !!

My husband I recently purchased a piece of vacant land outside of Moscow, Idaho. As an owner of a…read morelocal real estate company in my home state and my husband's 27+ years in Real Estate, it would be an understatement to say that we have been involved in thousands of real estate transactions. In all that time, we have never had to deal with the level of intentional deception (or ineptness?) as we did in dealing with Kestrel Realty Group and Brian Howard. If you have the unfortunate experience of having to deal with them, keep you guard up and your eyes open. Be sure to read your contract backwards and forwards and watch every move until closing; if you don't, you stand to lose. For example: * The property was advertised at one acreage, then, after we signed the purchase contract, the acreage was changed and lowered. * Promises by the Brian (listing agent) for road improvements were misrepresented and never fulfilled. * After we were in contract, the sellers changed the easement which changed our driveway access and increased the cost of road improvement significantly, WITHOUT NOTIFYING US OR OUR AGENT, and just "hoping we wouldn't notice". Most professionals, realizing they've been caught, would rectify the problem. Not Kestrel; they simply didn't care. Had we not caught the changes prior to closing, we would have improved our road in the wrong place, violated the neighbor's property rights, and incurred enormous expense. Thank goodness we have some experience in these issues and were able to catch the undisclosed change. If you are willing to be sued for intentional nondisclosure of material fact, breach of contract, specific performance and incur financial losses, pick Kestrel Realty Group to represent you.