Very happy customer! £15 for a tune up and the results are great! My Laptop runs so much faster and…read moreit loads things much quicker than when it was brand new! Definitely recommended! Very friendly service & was out the same day I called them!

Cadschool trains people in computer aided design. They mainly train architects in 3D programmes…read more Whole day courses, online training, or group training. Great toasties home made for lunch. Nice. Warm and friendly .

I needed to purchase a UPS for our business just in case there were any power outages. The team at…read moreCastle Computers were great. They ran through some questions with me to find out the specific requirements for my business. Once we did that they found a product that was within my price range also. They made sure that if there was a power outage, my UPS would be able to keep us going long enough to back up important data!

I've used these a couple of times to repair laptops and desktops and found that they did what they…read moresaid they would, finished when they said they would and let me know that the work was completed. I suppose the things that you most want/need from a service like this is that they will fix your equipment at a reasonable price and they did this consistently for me can't ask for more. They offered friendly advice and seemed competent across the piece. I don't know anything about their business services but from a personal perspective they certainly provide what you might need.

Was told to bring Mac in for repair by Apple Support. Asked Apple Support if it would actually be…read morerepaired since the computer is, "obsolete," (therefore would not be repaired). Was reassured 3 times that yes the computer would be repaired. Lugged the computer over to the Apple Store. Met with the Apple Genius who told me no, the computer would not be repaired - because it is obsolete..!. Amazing. Case was set up for this. Got the computer home, stored it and took it to 3rd party: CAD in Saunderton. Upon finally unboxing it I was shocked to see a crack on the screen that had emanated from a chip. Asked 3rd party if they were responsible for the crack, they said no - the damage was in the case notes. After some back and forth I was offered a free refurbished, replacement, screen. After mentioning that i thought that the Apple Store Reading may have also had something to do with it - the Genius unboxed it and I specifically remember a panicked look he gave me I tried to get in contact with somebody at Apple. The only option available was Apple Support again. I tried several times to speak to somebody which proved to be a complete waste of time and got absolutely nowhere. So I opted to try contacting Tim Cook himself. I was put in contact with somebody in the UK head office. He contacted the manager at the Apple Store who said the damage was there when it came in and, at any rate, the computer is, 'obsolete,' so they would not do anything. I was furious. I have tried contacting this character to follow up and to ask to speak to somebody more senior - he has completely ignored me. I was really looking for somebody t the Apple Store to speak to the Apple Genius. I was maybe naively expecting some frank honesty - but all I got was manger guff. I ended up going back to the The Oracle Apple Store myself and ended up speaking to the manager and he showed me the photo. Effetively w have this photo so tough luck pal) I left however upon walking away, I realised that the damage must have occurred when unpacked, the photo did not prove what he was asserting at all. I saw the genius earlier so went back to the Apple Store Reading. The genius was with a customer, so I sat nearby and waited. He asked me if I wanted something but i said its fine, I could see he was with an appointment, I was happy to wait. Shortly after that, he just asked me what i wanted. I had a conversation with him, in front of this other customer. He went to get the manager and came back afterward telling me the manager was refusing to come over because he had already spoken to me. Ultimately I asked him, "did you crack my screen?" He said that he could have done, it was possible.. maybe. I mentioned his panicked look when unpacking and he said there would be no CCTV footage anymore. I have now emailed head office again, and am not anticipating a response. I think this whole affair has been dealt with in the worst possible way. I have tried to reference the Apple Support communication but I suspect the hed office person hs no real interested in looking into any of this in great, or any, detail. That fact that I was sent in this place by Apple Support unnecessarily and the manager's attitude along with Apple head office ignoring me is just disgusting. Having used Apple products for over 20 years, I don't think I will ever use an Apple product again. I certainly will never enter an Apple Store again.

Apple Store migration resulted in permanent loss of my photos and documents…read more I had a very disappointing experience with Apple. On 11 December 2025 I purchased an iPhone at the Apple Store in Reading. An Apple employee performed the data transfer from my old iPhone and advised me to buy additional iCloud storage to ensure all photos would be backed up. My previous phone was taken by Apple under the trade-in programme. Later I discovered that a large part of my photo library (2021-2025) is permanently missing. Apple Support confirmed that the old phone had not finished syncing photos to iCloud before the migration, but by that time my old device had already been taken by Apple. The case was then incorrectly classified as "user caused". I did not delete the photos and relied entirely on Apple staff to perform the migration. Despite multiple attempts to contact the Apple Store Reading and sending a formal complaint to Apple UK, I have received no response. I expected much better support from Apple when a service performed by their staff results in permanent loss of personal data.

Recently used BKR Solutions to promote my Camberley based gardening business. Although it's only…read morebeen a few weeks I've already seen an increase in web traffic and have picked up a few new customers to boot. The guys at BKR knew exactly was what needed to push my website up the rankings and I can't thank them enough.

at this place the staff were friendly and helpful. I wanted…read moreto print something from a USB stick and they didn't kick up a fuss that there might be viruses on it, just stuck it in their PC and printed for me. Good value too. 10p a sheet. Summary: Reasonable priced internet access. cheap printing deals. soft drinks and snacks available.

Much nicer than the Farnborough branch. Handsets on display here and really helpfull staff.read more