We recently used Westfield Bank for our home purchase and were assigned to Peter Mazilia as our…read moreLoan Officer. We could hot have been more pleased with Peter understanding our situation and then finding us a solution. He was great on follow through and communicating with us as we moved through the loan process . I would say if you are looking for a someone who will work hard to get you the type of loan you want and need contact Peter .

Friendly, fast, drive thru, atm. I love having Huntington as my bank…read more They also always give me counter checks for free on the rare occasion I need one or two, because who even writes checks anymore? Also they did away w deposit slips, because I have multiple acct I actually miss this...

Called this branch a couple of times to initiate an SBA loan. Only received voice mail so I left…read moremessages (no one ever answered the phone). 1 week + and no officer has called me back to initiate the SBA process. Moving onto another branch that wants my business.

Always kind and helpful with all my banking needs. The…read moreBrecksville team is awesome! Put some Charms lollipops on the counter, you'd be untouchable! :)

First time I've ever been charged a $10 fee to cash a check that was issued from their…read moreestablishment all because I don't have an account with them. I'd rather drive the 30 minutes to my bank than pay that stupid fee. I just don't care for companies that nickel and dime people. At least the woman was decently polite although completely unwilling to do anything about it.

The staff was quick to greet me at the door…read more I did not have to wait long for assistance. The staff was friendly.

Business Checking Hacked for $4,990.00 and Chase Refuses to Refund the Money! This happened on…read more10/29/2024 around 9 am at my home office. Not long after my most recent login on my laptop that day, I received a text alert that an ACH Employee Payee was created under the name David Roberts. This was on my business checking account I have with Chase Bank. Shortly after, I saw a payment of $4,990.00 in Real-Time ACH going to that new employee just created. I called Chase Bank immediately and locked my account. Luckily, I caught it quickly enough because they would have sent another $4,900.00 to the same ACH Employee David Roberts. I was able to have Chase lock the account just in time for the second payment to get rejected which happened within less than a minute. All this was happening while I was on the phone with them. Unfortunately, they said they couldn't reverse the first initial ACH payment because it was sent in real-time. After I had them lock the account temporarily, I was transferred to the claims department to put in my claim to get my money back. Based on the conversations with multiple Chase employees, this was going to be open and shut. They said that once approved, I would receive my money back within 5-10 business days. After that time had passed, I received a letter in the mail stating the claim was denied because they considered the transaction to be valid since it showed my laptop logging in just before the incident. To be clear, I was not logged in at all from my laptop when this was happening. I logged in on my phone to see if the transaction really happened before calling the fraud department. I am a self-employed business owner. I do not have any employees nor have I ever paid one. Also, you would see my spending behavior in my transaction history where I only pay my vendors, credit cards, and other bills related to the business. I had the claim reopened multiple times with the end result being the same. I was able to get it reopened one last time before Thanksgiving, but after the holidays, I received another letter stating the claim was once again denied. I've tried everything to get Chase to do what is right. I've filed complaints with the Attorney General, BBB, etc. I also filed a police report with the Medina County Sheriff on 11/19/2024 (Report# 24003193). Because it was a cybercrime, it is very unlikely they will find the perpetrator so I can receive restitution. I even researched and tried to find a way to prove my laptop was hacked (you can see my browsing history since the incident showed me making nothing but efforts to find a way to get my money refunded). The only way I could get Chase to refund my money was to spend more than what I lost on either a forensic computer analyst to provide evidence that I was in fact hacked or a lawyer to file a lawsuit against them. This is now a lose-lose situation for me. Anything I try will just end up forcing me to spend money on something I may not get back. With the holidays coming up, it's making it very difficult for myself and My Family. My next step is to let the world know about my experience and to think twice before signing up or staying a customer of Chase Bank (JP Morgan Chase). I really hope Chase can redeem themselves and do what's right, but I'm not holding my breath. If anyone looked further into this, they would definitely see that Chase is just trying to get out of paying me back due to some loophole they created.

Great experience…read more Friendly and fast. Don't have to wait long. They provide three drive they lane which included talking to a teller. You can also go inside where there is always two people working in the front.

Good bank - quick and accurate service - able to get banking history printed to u and cash checks…read moreand cash deposits easily - direct deposit is also very smooth here - wonderful bank system with no fees if used wisely - recommend this bank - great customer service at this location.

I have been a customer at First Merit Bank ever since I opened an account when I was a wee little…read morelad. Never had a problem and love the bank. I have had a few bank fraud purchases and they fixed them immediately.........Great customer service. I do trust them with my money....

Huntington let someone take thousands of dollars out of my checking all at once. Over drafted my…read moreaccount by 1k. Its been 3 days since ive ate, and the bank says they are researching what happened. This was 9 days ago. How does someone survive when the bank lets someone else spend all your money and drags their feet to give it back. 9 days with -1k. 6 phone calls to fraud, one stop at a branch. I dont wish this on my worst enemy. I loved huntington and now I cant wait to close all of my accounts. Don't use this bank.