I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

From the first moment I walked through the door of this branch, I have received exactly the service…read moreand support that I have needed for my business checking. The personal service and the technological tools are all in place to make banking a pleasurable and easeful experience. It truly feels like a way of working within the community and avoiding the bureaucratic entanglements of bigger banks. It is a great relief to be able to keep my money local and still have all access to all the tools of modern banking. I do much of my banking through their easy to use app, but visit the branch on the regs for that good ole community feel.

Vinaya was extremely helpful and professional with getting our client taken care of! Highly…read morereccomend!

I opened a checking and debit card account working with an employee named Sally. My case was a…read morelittle complicated and Sally showed tremendous knowledge and patience. She got me a debit card immediately. Thank you so much.

I loved this Credit Union!!! I misplace too many debit cards…read moreand had to have new ones remade. So they kicked me out of their credit union. I'm so sad I have used credit unions almost all my life. I love the way there.Accounts are set up. Where whatever you're looking for all you have to do is put the name of the merchant in or the amount and they all pull up and you can see what you're looking for right away.

Very difficult to obtain a loan from the Longmont Elevations Credit Union. We've been customers for…read morequite a few years and could not even get a phone call back from the Loan Officer of this branch. We are quitting them and are extremely dissapointed with their poor customer service.

I've never liked banking with Chase until last week when a drive through teller named Rachel went…read moreabove and beyond to help me with a work transaction. I've never felt more catered to. I had driven to Wells Fargo (I do not bank with them) to try and cash a check written from a Wells Fargo business account. Despite the fact my employer HAS an account with them and the check was for work, they were unwilling to help me and wanted to charge me fees. On a long shot I tried Chase, knowing I did not have enough money in my bank account to cover the check. Rachel went above and beyond, checking with her supervisor if it would be okay to honor the check. She was kind and courteous of the situation. I had previously considered closing down my Chase account to open up an account with a credit union, but finding out that I had such an awesome team of tellers near my house has completely changed my mind.

no access to ATM after hours. drive through ATM was taken down and you cant access the lobby ATMread more

I opened both checking and savings accounts at the Chase branch at 1111 S Hover St, Longmont, CO…read moreabout three months ago under a promotion that promised $900 in total bonuses for meeting deposit and balance requirements. I followed every step exactly -- deposited the required amounts, kept the balances for the full period, and confirmed eligibility with staff. Despite this, Chase only paid $300 of the promised amount. I've made multiple attempts to get the issue corrected, both through the branch and Chase's customer service. Each time I've been ignored or given vague explanations. This branch was happy to take my deposits but has shown no interest in honoring their own promotional terms or providing clear communication. Unless Chase resolves this, I cannot recommend opening an account here.

I love the people they always give me super service. So blessed to always have them help me.Thank…read moreyou your a great team

When you go into a branch for a "fix this" or I'm closing my account talk and they tell you a…read morebanker will be with you in 10 minutes. And an hour goes by, you have to figure they're not interested in your business. WF ceased by my primary back 5 years ago when a branch in San Francisco lost a $10,000 check and denied they'd received it, which made me scramble. They let me know they found it three months later but did not apologize. And now they have ridiculous restrictions on how much money I can transfer out of my accounts, which again has left me scrambling. Which mean once I have juggled this month and found a replacement account elsewhere I will be demanding a cashiers cheque for my balances.

I just cant deal with them giving my money away anymore. I get new cards and they are instantly…read morecompromised. And Facebook is their biggest alli. And Amazon of course.

I've been banking with them for years. Always open and informative. They take my calls right away.read more

The Bank of Colorado in Longmont is one of my favorite banks. The management and staff are super…read moreresponsive and have always done a great job fulfilling my banking needs. It's always a pleasure to work with them.

I have been with 1st Bank for decades, with two relatively brief breaks when I moved out of state…read moretemporarily. I want to thank Christian Vasquez for his help in applying for a Visa card a few weeks ago. He was conscientious and extremely helpful in ensuring I received a prompt reply. I have had my credit bureau accounts locked for four years because of Equifax being hacked and I did not want to unlock them for any extended period of time. With Christian's assistance, 1st Bank required that I unlock only one. It was unlocked for less than a full day and someone who was involved in processing my application even called me as soon as my credit bureau report had been pulled so I could freeze my credit bureau report again! (Interestingly, I had applied at another bank with which I have an IRA and just got the round around, my time and energy wasted.) Excellent customer service makes a difference. I am thankful that as a consume I have options. Thank you Christian! And, thank you to Jesus who called to tell my my application had been approved.

If you are a former First Bank customer, good luck with the transition…read more No ATM/Debit card mailed. Only way to Zelle is through a mobile app on a phone - great if you can read the app on a tiny screen. Called the new PNC - 1. first PNC person I spoke with didn't know how to check if new ATM card sent. This person did not know anything. It was a really frustrating call. 2. 2 agents tried to verify my account by text : PNC system would not complete a text - had to use phone call method 3. you can only use Zelle if you use PNC mobile app - I am almost 80 - cannot read tiny figures on phone screen

I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

my wife and I used Flat Irons Bank and Peter Jamison to obtain a bridge loan as we downsized…read more Everything went very smooth with no issues. I would Flat Irons Bank and Peter Jamison for any lending needs.