Ugh. Do not go…read more Awful experience. Car damage that clearly happened inside their wash; refused to do the right thing. Would not release video to my insurance company that would show they were at fault. Customer service was appalling. Rude and condescending. The actual employees at the wash are hardworking folks, the rest, forget it.

The wash is fantastic, but there are a couple of things on which they can improve. For example,…read morethey ask that you not steer, put the car in neutral, and not brake upon entering the car wash. I get it, but at the end of the entire cycle, when I'm prompted to exit, I have to step on the brake in order to shift from neutral to drive. Often, there have been cars being cycled through which were just a few feet from my rear bumper. ALSO, there wasn't a lot of thought that went into their website and it shows. For example, if you have an issue, i.e., canceling a membership, an inquiry, etc., then you must call their corporate headquarters in Ohio, instead of the local branch. Just creates headaches, especially when they're gone for the weekend. Too bad because, like I said, their car washes are actually very good.

Want a nice and friendly car wash? This is the place! It's a little spot in a small neighborhood…read more They do a great job and are super friendly! This is my second time here and I was able to get an appointment last minute! They were quick and clean! Definitely worth the price! Will definitely be back! It's like an old mom and pop store feel. The place is in a garage where you back in and they have all the stuff ready to go!

Great quality and value. I got the standard wash and it was better than anything I've done and they…read morewere quick too. There is a small waiting area that you can sit in to wait while they clean. They did a fantastic job.

Friendly people to greet you. The line is usually very short. Nothing better than a clean…read morecar-inside and outside. Great results!

I had a great experience at Drake's. The staff was friendly and helped me through the entire…read moreexperience. They hosed off my car prior to going down the tunnel. I live out of state and have a membership with another carwash. In comparison, the Drake's wash cycle was longer and more involved. I felt like the car was very clean when I left. Comparing the pricing to what I pay, getting a monthly subscription would be a no-brainer. My carwash even charges for the vacuums, which Drake's does not if you are a customer. Highly recommended!

This car wash has been terrible recently. How is it that when you pull out of the wash bay, that…read morethere is still bird poop on the hood? The computer screen when you pull in has been broken for at least a year, the license plate reader doesn't work well (seems like an eternity for the gate to lift up), and the high pressure water spray has been broken for months. The only reason I still come here is because it is convenient, but I'm getting fed up with this place ... Grrrrr!!!!

Modwash recently took the Pittsburgh metro area by storm opening up many, many locations! They ran…read morean ad campaign that allows for first month free and I have had a chance to try their services. Points to consider when going to ModWash: 1) Membership is a better value than a one time wash. Even the less expensive plan will get the job done and if you average one wash a week, your dollar goes a long way. 2) Some locations have a mat cleaner, a machine you insert your dirty mats and it will clean them. Take advantage of the compressed air, the cleaning sprays, vaccum and the wipe down towels if you have time to polish up your ride. 3) Many locations make it much more convenient to get your car cleaned up. Just on the south side, I see Bridgeville and Washington alone with 3 locations... Decent service and overall recommended.

Worst car wash in the area. I usually go to the gas station car wash down the road, not mentioning…read morenames, but theirs was closed so I have this place a try again. What a waste of $11! I upgraded to the second best wash of 4 options. The entire wash cycle maybe took 3 minutes, no wax no nothing but a few suds. Two of the three wash bays were closed but all should be closed, for good. As you can see in my photos my vehicle want even washed. The entire side is almost dry not even touched. I called the 412 number but no answer. Avoid this rip off And take your money somewhere else.

I will definitely return to this business there was a man working there who helped me out when I…read moredidn't have the quarters I needed for the vacuum and then I went through the car wash and my car came out perfectly clean great business!

This place is better known as the Auto Spa. It is your average sunoco gas station, but it has 4…read morecarwash bays. It is only $1.25 in quarters for 5 minutes of wash time. It's one of the cheaper, do-it-yourself car washes in the area for those who aren't afraid to get their hands dirty.

This North Hills car wash location is one I have visited my entire life, from sitting in the…read morebackseat of my parents car to now with my own grandkids in the back. While the attendants are mostly friendly and helpful at this location, I am FURIOUS with Mr Magic as a company. They have been continuing to charge my account even tho it has been cancelled since October. They are refusing to pay back the three months when I was charged in error. The worst part is you can't reach a live person only "Bubbles" their AI assistant. So frustrating!!! My advice is pay each time you need to go, or try one of the zillion new Mod Wash locations in our area instead. Do better Mr Magic! :(

We pulled into the long line to wash the road salt off after a heavy snow. The staff taking the…read moremoney was nice; however, the young man at the entrance was a little brusque with me and kept holding his "instructional signs" close to my window (e.g . Hands off steering wheel and no brake, pull forward, etc) when I stopped to be sure my intermittent wipers were turned off. $20 for a wash and wax and undercarriage spray that left the back of my car filthy. We'll go elsewhere for future car washes.

Far superior than all of the other Mr Magic knockoffs!! The converted ones are all awful!!read more

Mt.Lebanon Boulevard location. Sad to see this business falling apart. Got my car washed this…read moremorning, doors and windows securely closed and when I was through both the driver's side floor mat and my feet were soaking wet! I have been going there for close to 20 years - can't recommend it anymore And by the way, when I called to complain I was connected to a chat bot named Bubbles. Bubbles? Very sexist

I have been a long time customer dating back to the Auto Bath House days. They always did a decent…read morejob, and it was generally worth the weight. Since the transition to Rocket, it seems the main priority hasn't been quality of service, but rather pushing as many subscriptions as possible. On my most recent visit, I went for the most expensive service. Not because they do a great job, but because I'm hoping that maybe that visit will be the visit they remember to do all the services I pay for. Sometimes, it's not doing the windows. Other times, it's not vacuuming the backseat. Today, it was doing such a poor job on cleaning my wheels -- and yet when I had to ask them to re-do that, I'm looked at like I was demanding their firstborn child. I realize it's a busy car wash, and I'm not expecting a detail level of service. But if you're charging $36 for a service that used to cost around $20 at the same location under a different name, I think we can be a little more fastidious about the offerings.

I was a customer here for years. Until now!!! About a month ago, the driver side mirror (which was…read moreturned inward) on my Range Rover was damaged. With the attendant, we took pictures and submitted the claim. Today they got back to me with a photo of the sign displayed that removes them from liability to side mirrors!!! I AM FURIOUS!! I've been paying over $50 a month for years and they just denied my claim as if it didn't happen AT THEIR FACILITY!!! Don't waste your money because they could care less about you ir your vehicle. My whole family USED TO be members until now. Friend got tire damage on her BMW the same day. THE MACHINES ARE DEFECTIVE OBVIOUSLY!!! USE AT YOUR OWN RISK!!!