Disappointing. Food was cold. Service was fast though…read more Tried them twice, but same results unfortunately.

Service was horrible!!!! I pulled up at the drive-thru approximately 11:15-11:20 pm in Union Sc and…read morewhen I arrived at speaker, I asked if I could have a minute to see what I wanted. The worker proceeded to take orders, (4) to be exact, at the other window, and NEVER came back to see what I wanted. After 4 cars went ahead of me at the other window, I attempted to say hello, hello can you hear me, I'm ready to order, but no response so I pulled to the drive thur window and attempted to place an order, but the manger (Orlanda) said she didn't normally take orders at the window (with an attitude). I asked the manger her name and she told me her name 2x without a care in the world!!!!!! The entire time the cashier was standing there angry and upset throwing her hands in the air as if she was upset that I was complaining. Is this where I wanted to spend my money after wait for over 30 minutes, NOOOOOOO!!!!!! I WILL NEVER EAT AT BURGER KING IN UNION AGAIN & I ADVISE ANYONE WHO DOESN'T WANT THE ATTITUDE FROM THE MANGER OR THE CASHIER TO NOT GO THERE!!!!!!!!!!!!!!

Every single time I place an order here they seem to mess it up. I order the exact same thing and…read moreit's really not that hard it's just the pizza sub without marinara. They always add the marinara and today they added mustard and Mayo, come on man I just want to eat my sandwich

Had an issue with sanitation. Person behind the counter sneezed a few times on the back of her…read morehand. She then stuck her hand in a bag to get a flatbread for someone's sandwich. No one said a word. I left. Haven't been back. Got a call from the owner/manager and she sent me a coupon for a 6in sandwich and told me that she spoke with the people working there and that no one was sick. It doesn't matter if they are sick or not! Sneezing is sneezing and germs were still shooting out of her mouth and nose!! She didn't have the decency to change gloves and wash her hands. That's the stores problem. Not mine.

So I pulled to the drive-through and ordered what was showing on the menu board, the four piece…read morechicken rippers combo for $8.10. I told them I wanted it with a half-and-half, sweet tea. So I pull around gave them my payment of $8.37 and they gave me my order and as I pulled away, I see that there's no fries. So I pull back around and tell them I think they left the fries out and a different person besides, the one that took my order begin to argue with me and say "no that I only ordered the four piece and the drink and not the combo." well I didn't know there was any other option because it's a new menu item that's not on the main board. It's only a pro promotional poster to the side of the menu board and it's only offering the combo. Anyway, instead of arguing with her, I said well just let me buy an order of fries and she told me I'd have to drive back around. At this point, I went in and asked for the manager and she was not very helpful either. What would've hurt them to sell me an order of fries? even though they made the mistake and sold me the wrong thing? So I guess the moral of the story is that people do not care about a customer who is trying to spend their money and doesn't care about getting the order right or selling the customer what they want.

Every time we go we use drive thru. When we get home 4 miles away from the restaurant and the food…read moreis cold. It is never right. They leave half your order out of bag. If it is wrong they want you to bring it back with receipt for exchange. Not very nice on the phone .

Every single thing about this place needs to be improved. The food, the workers, the management,…read morethe attitudes, the owners! This place needs to be shut down. I've reached out to the people that supposedly franchise and own it. And I've heard absolutely nothing back. I'm not one to talk down on a restaurant, because I've been there before and I know how hard it can be some days. But this location is ridiculous and needs to be shut down immediately. I wish I could find someone to take the time to listen to some people and do something about this place. There's too many incidents for me to even start to list them here. Something needs to be done. No reason why someone should be waiting 40 plus minutes at a fast food restaurant.

This specific franchise is an absolute dumpster fire. Consistently slow service through the…read moredrive-thru, with poorly prepared food. The attached photo shows my recent experience with this franchise that happened this morning. The employee saw this and still decided that it was acceptable to serve it. Unfortunately, this experience reflects a broader pattern, as evidenced by past reviews and the franchise's current star rating on Yelp. It is painfully apparent that the employees, management, and owners (Hill LLC) could care less about the quality of their product, excellence in service, or respect for their customer's satisfaction, time, and business. I adamantly encourage anyone reading this review to take your time, money, and business to one of the many other finely managed food establishments in Union, SC.

ordered a burger and told the woman 3 TIMES Plain with no cheese!!! the entire burger was coated…read morewith cheese, to the point where the bun was too soggy to even eat.

At this one they only give one strip of bacon this is unacceptable how do they expect me to eat one…read morestrip of bacon either that or the unkind lady was lying to us

I hate leaving bad reviews, but in this case it's kinda needed. It's clearly a management problem…read morebut last week I ordered a hand-tossed pizza, but when I arrived they had made it out of thin crust because they were out of the other kind. Ok, fine.. no discount offered but mistakes happen. This week I ordered a pan-pizza and when I arrived they said they were again out of everything expect the thin crust. They said they tried calling me but after checking my phone log and double checking my number on the app, I never received a call. How can you have a pizza restaurant when you don't have pizza? Pretty bizarre.

About 45 minutes to get pizza! Only one in restaurant and…read morethen a couple came in. They waited on them instead of me and I was the first one in there. They ordered two pizzas and I ordered one small pizza. They brought their pizzas out and they ate and they left and I still didn't get my pizza then someone else came and they took their order and I got my pizza right before they got theirs. The pizza crust was hard as a brick. This was after 6:00 on Oct 20 . Bad experience! Pizza not fresh!