I would like to tell you my experience, and hopefully, this review will help you to choose a…read morecompetent and ethical surgeon. I consulted Dr.Patel in Aug 2022, I was not happy with the appearance of my implant and I wanted to improve it, I had an implant on tooth # 8, and his recommendation was to redo the whole process again, meaning take my implant out, and perform a bone graft after the gum healed he then would install a new implant, providing me with a better results. These procedures take time and are very costly. I decided to trust his judgment and do the procedures. He took my implant out and did a bone graft, I paid for a retainer, $300+ retainer, and they told me that they would fix it if the retainer broke during my treatment. Unfortunately, my retainer broke, I called and told them, and they said that they would get back to me, I called again because it was hurting my gum and it was my front tooth, and they ended up telling me that they couldn't replace it, I was confused and I told them they would not fix or provide me with a new one, to seek another provider because the person who made mine was no longer working with them. I was disappointed with how they dealt with this matter, I paid them for a retainer and because they did not have a person to make retainers, they told me to seek elsewhere. The second thing I needed to deal with was insurance, they submitted the wrong code and I had to go through an intense process with the insurance for them to pay for my bone graft. I went in for my implant, I paid the balance due that day before going inside, and they applied anesthesia, I was waiting and the secretary went in and told me a balance was due from the previous bone graft, I was confused and I said the insurance should cover, they said I need to pay or they could not proceed, this person already applied anesthesia and they just now telling me about a balance I had, I ended up paying around $2000k more that day. Later on, the insurance paid me after I found out it was their fault for submitting the wrong code. The third and final horrifying experience was the result of the bone graft, this surgeon permanently damaged my gum tissues leaving me looking like a monster, I am beyond traumatized by the results, I consulted two other gum specialists paying out of pocket and they told me my gum tissue was gone permanently. Dr. Patel initially said he would cover any cost to repair and offered to refund me what I paid out of pocket, I provided him with the estimate and this Dr. ghosted me, yes you read this right, ghosted me, when I called the office, they said to have a lawyer contact him. Please seek another provider, Dr. Patel ruined my smile and now I have to seek other treatments to repair the damage he caused, and on top of that, he is a liar who lacks ethical standards.

I put off dental surgery as long as possible. I am thrilled to have found Dr. Patel. He worked with…read moremy orthodontist and dentist and my awesome team has been wonderful. When it came time to have my surgery, 3 teeth extracted, one implant, sinus lift and bone graft, Dr. Patel and his staff helped me feel as relaxed as possible. I opted for general anesthesia because who wants to be even remotely awake for that. Dr. Patel was able to do necessary blood draw and iv placement easily which has not happened for me before. He followed up with me and he and his staff were patient and caring. My next two implants don't concern me as much as the care I received has put my mind at ease. My entire dental plan is about 24 months in total and the communication has been great. No guessing as to timing or treatment. Thank you!

He is one of the best dentist I have ever had. Had two teeth pulled. No pain…read more Walked me through the whole process with ease.

Agreed on all points about the reception. Could be more cordial, could be less demanding. I was…read morenervous before getting my 4 wisdom teeth extracted and didn't write on the forms very legibly. I told her, "I apologize, my handwriting is a little..." as I paused, she proceeded to tell me "Illegible?", grabbed the form from my hand and turned around without even a glance to file it somewhere. I swear I about lost my shit right then and there but I held out and everything was fine after that. Gutmann himself is awesome. Very down to earth old guy that wore pink all stars. I thought that was a great touch. My mouth hurts, and I can't vouch for the quality of work because it's not every day I get teeth extracted.. Seems ok though. Weirdly, I did have a cut in my lip when I got home, seemingly from my jaw collapsing at some point during the surgery and my tooth seemed to have impacted my lower lip. Can't say for sure what happened as I was out cold, but it healed fine. I'm guessing my bite plate was removed incorrectly and my jaw just clamped shut on my lip.. Possible nurse inexperience? Dunno.. Equipment is up to date and the place is a little run down looking, but you know.. There are worse places and I'm sure he needs to pay the rent, too. Expensive? Eh, dunno. How much mouth surgery are you really gonna have in life? I'll pay a little more for an eccentric Doctor, they always seem a little OCD which in this case may be a good thing. Edit: mouth turned out nice, maybe even "dashing" could describe it.

What an awful experience. Went in to get a chip fixed and basically got yelled at about how my…read moreteeth are worn and he cant fix the tooth again cause insurance won't cover it and asked me who my dentist was and I should go back to him to fix it. He wanted to put on a crown. I feel like most dentists just want $$. Seriously had PTSD after I left. Would never go back there.

I have gone to Dr. Hoang's practice for about 13 years now and as I am moving out of the area I am…read moreso sad at the prospect of having to find a new dentist. Dr. H and his staff have been so incredibly kind and dedicated to my health over the years; I cannot picture going anywhere else. Going to the dentist has never been my favorite thing, and as I have gotten older and my anxiety has increased, I've felt less and less happy with the various dentists I had been to. I found this practice through a Yelp search and I hope anyone reading this review will find it as useful as the reviews that lead me to them in the first place. I feel so lucky to have called this practice my dentist for so long. I hope they have continued succes for a long time.

Sonrisas & Smiles is my favorite Dental care in the Springfield area where we live! I Highly…read morerecommend Sonrisas & Smiles. Dr. Aguilar is always caring and treat you with respect. The practice is clean and well maintained and the most important thing, you never have to wait in the lobby. Like my kids would say, It is awesome! My family goes here and feel we're getting the best care and it is a personal experience as well- great folks! Dr. Aguilar, Jitka is a great dental hygienist, and Veronica and Tania are always helpful. Thank you!

The nicest staff and dentist I've ever been too. I've been going to them since high school but…read morestopped for 4 years due to work/school. When I came back there was zero judgement, everyone was so kind and explained everything with great detail. Dr. Garcia removed my wisdom teeth along with the help of a nurse, both were very supportive, kind and knowledgeable. The doctor answered and continues to answer all my questions regarding the removal with patience and care. I'm currently still healing from the removal and it's going well thus far. I definitely would recommend this dentist if you're looking for a friendly, kind and judgement free zone!

The front desk ladies were amazing and so nice. The dental hygienist was comforting and nice. The…read moredentist herself was very confident and did amazing work. I was very stressed about the procedure, and nervous, but everyone was so nice and made me laugh which then made me comfortable.

Please avoid this dentist office if you can. Porsha was extremely rude and dismissive to the other…read morepatients and even some of the staff. Also, she loudly stated procedures needed in front of other patients which is a HIPPA violation. If you want great service avoid this dental practice.

Dr Nyguen-Cao and the staff are excellent. He did a tooth extraction with minimal pain and…read moreexplained exactly what he was doing and why. The front desk personnel are courteous and helpful.

Dr. Rothman is the best He removed a cracked molar that had a root canal from many years ago…read more Wonderful care and follow-up phone calls after the procedure that I very much appreciated. I would not hesitate to return to Dr. Rothman or refer him to friends Michael H.

My Experience With This Practice…read more Dr. Amir was the surgeon who performed my wisdom tooth procedure. I had all four of my wisdom teeth scheduled to be removed at this practice. I paid for all four extractions, and my insurance was also billed for all four. I also paid the required copay for each tooth. I underwent general anesthesia and went through the recovery and pain believing that all four teeth had been removed. After the procedure, I was told by Dr. Amir and the staff that the procedure had been completed. At my follow-up appointment, I was again led to believe that everything had been taken care of. Later, I visited my general dentist, who took X-rays and informed me that one of my wisdom teeth was still present and had not been removed. I returned to the practice and brought this to Dr. Amir's attention. He apologized and asked me to contact the staff regarding a resolution. After contacting the staff, I was reimbursed only the $136 copay associated with the tooth that had not been removed. What makes this even more frustrating is that because of this mishap, I now have to go through another extraction and another round of recovery, pain, and inconvenience--something I should not have had to go through if the procedure had been completed correctly the first time. My concern is that I was charged for a procedure that was not fully performed, my insurance was billed for all four teeth, and I was not informed that one tooth remained until my general dentist discovered it through X-rays. I am extremely disappointed with how this was handled, particularly because I underwent general anesthesia and the risks and recovery associated with the procedure based on the understanding that all four teeth were being removed

Everyone was very kind and very supportive. I made a new friend Ms Gina and she helped me get…read morethrough being nervous. I highly recommend and appreciate the dentist and I am glad I came to take care of some dental issues. Thank you so much for everything to the whole team!

I was completely blown away by the visit with Dr. Mensah yesterday. I took my 5 yr old…read moregranddaughter to the Springfield location, she needed to have caps placed on two molars. My granddaughter was very scared (bad prior dental experience). Dr. Mensah explained every step to her in a way she could understand (i.e. sugar bugs are not good for your teeth, we are going to put them to sleep, then washing them away and covering up the tooth so they can't come back). Dr. Mensah's patience, empathy and singing (she made up songs about the sugar bugs) was amazing and got through the whole procedure in a very efficient manner. My granddaughter was Hi-Fiving with her by the time we were done. My granddaughter wants to go back to the dentist again. I am very grateful to Dr. Mensah for completely changing my granddaughter's feelings about going to the dentist, she can't wait to go back now. Thank you! I would recommend to anyone who has children with dental anxieties.

Excellent service. Very attentive and professional. My son…read moreloves visiting the dentist now! I have recommended this office in various occasions

My Experience With This Practice…read more Dr. Amir was the surgeon who performed my wisdom tooth procedure. I had all four of my wisdom teeth scheduled to be removed at this practice. I paid for all four extractions, and my insurance was also billed for all four. I also paid the required copay for each tooth. I underwent general anesthesia and went through the recovery and pain believing that all four teeth had been removed. After the procedure, I was told by Dr. Amir and the staff that the procedure had been completed. At my follow-up appointment, I was again led to believe that everything had been taken care of. Later, I visited my general dentist, who took X-rays and informed me that one of my wisdom teeth was still present and had not been removed. I returned to the practice and brought this to Dr. Amir's attention. He apologized and asked me to contact the staff regarding a resolution. After contacting the staff, I was reimbursed only the $136 copay associated with the tooth that had not been removed. What makes this even more frustrating is that because of this mishap, I now have to go through another extraction and another round of recovery, pain, and inconvenience--something I should not have had to go through if the procedure had been completed correctly the first time. My concern is that I was charged for a procedure that was not fully performed, my insurance was billed for all four teeth, and I was not informed that one tooth remained until my general dentist discovered it through X-rays. I am extremely disappointed with how this was handled, particularly because I underwent general anesthesia and the risks and recovery associated with the procedure based on the understanding that all four teeth were being removed

My son was referred to this practice by our regular dentist; it took a while for this office to…read moreverify the insurance and it seemed to be questionable whether or not I would have to pay for the consultation because they didn't communicate very well about the insurance verifications. We showed up for the consultation appointment and waited for almost an hour to be seen; when we go back, the dentist was looking at 2 yr old xrays and I had to point that fact out to him because he couldn't read the date...which i though was kind of a red flag, pink it least. So, they do updated xrays and we move forward with the consultation and I schedule an appt to get my sons wisdom teeth removed. The appointment was scheduled more than 30 days out... the evening before the appointment on June 6, 2025, I received a call saying the insurance was still not confirmed and unless i wanted to pay out of pocket, they would have to reschedule the appointment. I asked them to call me back to schedule once they verify insurance. This place NEVER called back. What I have received, 2 billings for $10.93 with no indication why i was billed. I get it it's $10.93, it least its not $110.93. I paid this a month ago because I realize this place is not good and I just want them to go away. Today, August 1, 2025, I received the same billing for $10.93. I called at 330pm on a Friday and the office is closed, but the office hours are listed to be open til 430pm. The point in all this is, don't waste your time with this practice, find a better place for you or your family member to be put under and have someone cutting into your mouths.

Easy to schedule times. Great service. In and out in flash. Friendly staff who don't make you…read morefeel like a number. Also, work great with kids.

Best dentists in town! Very professional and with five generations of dentists in the family, they…read moreknow what they're talking about. I take my whole family here.