Booked a same day appointment on a SATURDAY for a terrible rash. Great customer service the entire way through and very thorough and knowledgeable. read more

Dr.khuu knows what he's doing, very knowledgeable doctor. He saved my life. I can't believe I'm reading so many bad reviews about him. I have kaiser but I pay out of pocket to see him, but it's worth it . He's truly the best and I've been to many different dermatologist. read more

Confused by some of the reviews here. I have had excellent customer service there. I have seen Dr. Khuu multiple times. He is scary smart with a Medical degree from Stanford. He is a very accomplished guy--ask him about the Olympics. The doctor has only been professional with both his time and knowledge towards me. Great medical assistants both P. and D. The reception has always been polite. They actually are pretty funny and upbeat. Of course there are posters around for cosmetic procedures but they give you the prices upfront on paper. In no instance did I see their prices being out of line for Silicon Valley. I never had the belief that he was overcharging for his services or string out visits. I have no relationship with anyone there at the practice but just wanted to post my experience with him. Some of these negative comments look like sock puppets as there accounts are new and have few other reviews. Feel free to PM me if you have questions. read more

Dr Khuu is amazing. My daughter lost ALL the hair on her body in less than a month. Devasting..... We were sure it would not grow back. Dr Khuu told us she had a chance with treatment . After 12 weeks of treatment fuzz began to show on top of her head. Dr Khuu is a kind gentleman who is dedicated to his patients. Due to a family issue, we were 45 mins late for an appointment . Instead of rescheduling the appointment Dr Khuu gave up his lunch hour to see my daughter. I can not express the gratitude I have for Dr Khuu. His office is beautiful and the staff is friendly and helpful. As an added bonus Dr Khuu has a great sense of humor. read more

I read yelp reviews and was little skeptical about the negative comments. However, I took a chance and I bought the laser treatments for full face and under arms. I really liked it. I never had to wait for more than five minutes and I did not have any issues with receptionist or staff. Of course, with laser treatments, you do not see the instantaneous results. After 3 treatments, my growth has been reduced significantly and I understand that in order for 80% growth reduction, it requires 6 treatments so now I am waiting to buy the next three treatments. Also, they offered me 50% off for the next treatments. read more

I went to this office for laser hair removal on the face. I thought the front desk was not very friendly, having said that, the check in process was quick. I didn't have to wait long time for the appointment. The nurse who did the procedure was fast but did answer all the questions. The procedure was not "painless" but I asked for cold pack which helped. I would go back without doubt. read more

Dr. Khuu was so knowledgeable - technical without being incomprehensible to the average person. I really appreciated his advice, after receiving two different treatments from other dermatologists. I like his professionalism, his office is the most stylish medical office I've seen, and his staff are friendly. Great experience. I'll be back! read more

I had a laser hair removal with this office, they are professional and friendly, the laser was kind of painful. I'm happy with the result though 3 sessions that I bought from groupon was not enough for me, there are other groupons that offers 6 sessions that I believe it will be more helpful than 3 session, overall it's a nice and clean place and the staff are friendly! read more

Let me just say that I will not be going back to Dr. Khuu's office. I saw him a little while ago because I had a weird red spot on the right side of my thigh. He said it was due to wearing tight clothes. I thought that was strange, because the tightest things I wear are skinny jeans, and they are not that tight. I wear a lot of workout clothes that have a lot of lycra in them, so they look tight, but they conform to the body with a lot of stretch. I told him that, but he shrugged it off. I could not judge his clinical competence and I felt relieved that it seemed like it was nothing to worry about. Now, for the things that turned me off: 1) He said to me: "We WILL do a laser treatment here; come back and we WILL do that." I would have felt much better if he had said "Is a laser treatment something you would be interested in? It works like this, that, etc." I assumed this treatment is cosmetic (he did not explain anything and just kept repeating that we WILL do this), and therefore I would have to pay out of pocket, but this is just an assumption on my part (I didn't ask because I got turned off with the insisting) 2) On the way out, his assistant charged me $83 when my insurance co-pay is $50. I reacted before paying and told her that, every time I see a specialist, I only pay $50. So she accepted this after I reacted. She never bothered to explain the reason for the difference, and I was too turned off to ask. All I paid was $50. 3) Then she tried to sell me a lotion that you can buy at Wal-Mart or CVS. I did not know you could buy this in the marketplace. It would be nice to be told that you can buy it elsewhere, to inform me of my choices. I refused the lotion and took a sample. I looked it up online and voila... bought it at walmart.com with free shipping. It is an excellent lotion, but has done nothing for my red spot. The spot seems to be getting bigger and it is the summer, so I have been wearing very loose clothing. So go figure. 4) I really could not relate to him; sorry, but this is important to me. He did not inspire confidence and did not seem to really know what my red spot was. 5) Talk about tight clothes...I couldn't help but notice that his assistant was wearing a skirt that couldn't be tighter if it tried to be. Just an ironic dynamic in all of this. She acted professional, even though she was dressed up to go to a fashion show (they all were). That also does not inspire confidence. Now I have to go see another dermatologist and that is the bottom line. read more

These guys are really good - right from the staff to Dr. Khuu! I have some skin issues and after seeing at least 3 other dermatologists, I decided to give Khuu Dermatology a shot. Most dermatologists I've been to have just handed me prescriptions and said things that I already know! Dr. Khuu really took the time to explain to me what the issues were and how he was going to treat them and what his plan was. Apart from that, he answered all my questions and concerns. I had some issues with my insurance (generic vs. branded meds) and I must've gotten in touch with them at least 8 to 9 times while I was trying to get alternate precriptions. I was in touch with Kimberly and she was extremely patient and super helpful! Dr. Khuu and Kimberly finally worked around my insurance issues and were able to prescribe alternate medications. It has been a week or so and my skin is looking much better! Thank you Khuu Dermatology! read more

Stay out of this place. Very Very bad experience for me.They took samples for some skin test and they never asked about my insurance. When i call them they said your insurance will cover 100% for the lab but after a week they asked me to pay 118$ for the labs. Wish I can choose ZERO star. read more

I have been into the office multiple times on Saturdays and the front desk guy named Devon is completely ridiculous. Each time I have come into the office there wasn't many people in the waiting room and I had to wait 30 minutes to get checked in by the guy in the front desk. It is unbelievable that a doctors office can have people that aren't capable of doing their job. He tried to "explain" my insurance to me but called me by a different name. He wasn't even looking at the correct person! Each time I was done with my appointment he would ask me if I wanted to schedule my laser hair follow up or some other appointment when I have never come in for those reasons. I don't know why a doctors office would keep someone who doesn't know how to do anything and someone that frustrates the patients. I even heard one time that he was talking to a patient and he was very rude. Whenever he is sitting in the front he talks completely ghetto with both his patients and the other staff at the office. Dr. Khuu really needs to either let him go or get him to become better at his job. read more

I called the office to inquire about how much a consultation on mole removal would cost. I was quoted a reasonable price, and amazed that I got an appointment the same day. I checked Dr. Khuu's credentials, and found out that the facility was only a few mins. to my place. I thought "perfect!". Well, it was nowhere near perfect - it was a horrible experience and a total waste of time and money!!! First of all, I found Dr. Khuu to be impatient, cold, and condenscending. He basically told me that my mole (a small one on my face) was inflamed because I had tried to remove it naturally with ACV; he told me, at least 3x, that I really messed it up! and that the only thing to do was apply cortisone on it and come back in two weeks. And the stupid nurse, who was with us in the room, would giggle everytime he said to me "you messed it up"...seriously?! And to add insult to the injury, I had to pay twice as much as I was quoted over the phone. The receptionist/billing person insisted that I misunderstood her! I was shocked and upset, and tried to dispute it - BUT THEY DID NOT CARE! Money down the drain for 5-mins. of nothing! Overpriced, uncaring, and unprofessional! And guess what? I continued with the ACV method - and after 5 days, my mole was hardly there, it shrunk and lightened! read more

My first experience with this clinic was a light chemical peel and it went well. I asked about Pulsed Light treatment for redness in my face, neck & chest area. Dr Khuu recommended the V-Beam laser treatment instead. I have had the V-Beam laser done by Dr Khuu on my chest & neck, and then on spider veins on my legs. I've been 5 times all together. I will not go there anymore. The one treatment on my neck & chest a year ago gave only minimal improvement, but not worth the cost. I have since been to a different dermatologist and had the Pulsed Light treatment on the same areas for less than 1/2 the price and with a much better result. Dr Khuu also did the V-Beam on spider veins in my legs and did not warn me about the darkening of the skin and how long that would last. Only at a follow-up appointment did he mention that the hyper-pigmentation could take 6 months to go away. In addition to that, only the tiniest veins went away. The ugliest ones are still there after 3 treatments and now they are in the middle of a brown patch on my leg. I'll have to wear leg makeup to cover the unsightly area until it fades. I spent over $1000 all together and got very little improvement. I spent $300 at another dermatologist and had 2 areas treated with Pulsed Light, my face treated with the V-Beam laser for broken capillaries, and I got very good results! Also, Khuu Dermatology does sell products at a high price that you can find cheaper elsewhere. The staff is very nice and the clinic is well located and pleasant. I just think Dr Khuu is not experienced enough and is too expensive. Sorry. read more

First, I called the office and asked "How much i have to pay for the visit if i don't have any insurance?" I know that my insurance very high for deductable, so i want to pay cash instead of use my insurance. They answered "you have to pay $200 but you can give ne the insurance number i will check for you mabey you will pay cheaper". I gave him my insurance account number. Then he called back to me after 10min. He said "base in your information and account, we will take only $120 cash and we will bill the insurance and that it." I was happy with that and came to visit. I had some pimples in face and need treatment. Then, the doctor Khuu came out and take a look in my face a few minutes and wrote the perscriptions and asked me take to the pharmacy. That all he did !!!!! He asked me come back to re-check after one month. I get home and stared to used the medicine which he gave me but not help. Three weeks later i received the bill from his billing office and asked to pay $120 more. In addition, I was also received the report from insurance that the Doctor Khuu office charged them over $300. I called to his billing department and she said "you have to pay $120 more because your insurance had the high deductable" I said "Yes, i know about that, so the first time when i called i want to pay cash and you said only $200. Now, you charged insurance over $300 and ask me to pay $120 over head of $120 i have been paid before. It is not fair." She said "i don't know about that you have to pay $120 for the office now". Look like the office just want to take the money from both insurance and patients and don't care what they said and promised. I don't want they sent it to colection so I have to pay for them, i don't know what happen if they asked me to pay more and i don't have enough money to pay? I will never come back there again. read more

if i could give this stupid dr a 0 or negative star i would. please do not go to this dr at all cost. i took my son for a 15 min checkup for his eczema and the dr weren't able to do shit but prescribed him with just some small medication which i could have just gotten from anywhere. he end up charging 540 for a 15 min checkup and my expect me to pay almost 300 for something that my insurance said i shouldn't have to pay for. this is by far the most scandalous dr i've ever visit. he told me to take my son for a two week check up but seeing that he didn't do shit, i refused. luckily i didn't schedule a checkup with this piece of shit for a dr again. it was my first visit and will be my last visit. please be warn....do not go to this dr. you will be charge unexpected. freaking rip off, shouldn't even be in business. no wonder why is office is full of staffs rather patients. hope his office close down soon. read more