1. Kidz Planet Pediatric Dentistry

    1. Kidz Planet Pediatric Dentistry

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    Charleston , SC

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    Kidz Planet Pediatric Dentistry

    4.2 (5 reviews)
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    Hilton Dental - Dr. Hilton

    Hilton Dental

    4.4(9 reviews)
    0.1 miWest Ashley

    We LOVE Hilton Dental! My wife and I have been going there for years. The staff is always so…read morecheerful, friendly, and helpful. They treat you like family. And they truly care about the health of your teeth. Dr. Hilton has a ton of experience, which always puts us at ease. He treats his patients like family. And he runs a well-oiled office. We hardly ever have to wait in the lobby before our appointments. And we always get nice reminders before each appointment. Since I started going to "Dr. H" for regular cleanings and checkups, I haven't had any more cavities. HIGHLY RECOMMENDED!!!

    I am incredibly disappointed with my experience at your office on Monday, 02/15/2016, and will not…read morebe returning or speaking highly of your office ever again. Let me begin by stating that my issue is with Dr. Hilton. The rest of the staff was incredibly helpful, nice, and accommodating. The dental hygienist that has done my dental cleanings during both of my visits to your office provided the best cleanings I've had. The week before my appointment I requested a prescription for valium to take during my appointment due to the fact that I do not handle the drilling when I get fillings well, and was not in a financial position to pay $85.00 per half hour for the nitrous gas. I have taken both Xanax and Klonopin in the past, and did not experience any relief in anxiety with either of them. I spoke with my psychiatrist who, unlike a dentist, specializes in these types of medicines and he stated that in some cases patients do not respond to benzodiazepines. As I had never tried valium, I thought it might work to calm my nerves and anxiety for this appointment because it was the more affordable option. I took two 5mg pills forty-five minutes before my appointment, and was still just as terrified before and during the procedure as I would have been without the medicine. I didn't feel drowsy, or out of the ordinary. On the drive there, my husband commented that I didn't seem any different than usual so he was confused as to why he had to drive me. During my visit, multiple times, I told various staff members that the valium was not doing anything. I know they relayed this information to Dr. Hilton because I heard one of them tell him as I was lying in the chair and unable to respond or defend myself due to my mouth being full of equipment. His response to the technician was, "oh.. she's definitely feeling it," and then looked down at me and said, "hellllooo.. are you with us?" to which I responded with a nod because I was unable to speak. I was completely lucid, aware of what was going on, and incredibly anxious. Once I was able to speak, and prior to the drilling, he asked me why I was so anxious about the procedure. I stated that it was just something that had always made me anxious, and I wasn't sure why. He then proceeded to say to me, "we do this stuff on two year olds all the time, and they're not scared. Two year olds can handle it." 1) Two year olds do not have the mental capacity to understand what is about to happen to them, therefore they do not have the ability to be scared, 2) That was an incredibly condescending, demeaning, and rude comment to make to a PAYING customer, and 3) people do not necessarily need a "bad experience" to have a fear of something. There are plenty of people with a fear of heights-does that mean that each and every one of them has fallen off of a mountain, therefore creating that fear of heights? No. During my dental cleaning and prior to my cavity fillings, I was able to have a completely normal conversation (when my mouth was free of tools) with my hygienist despite having already taken the medication that Dr. Hilton seemed to think was affecting me despite me stating otherwise. As cleanings do not bother me, I was calm and alert. Once I got into Dr. Hilton's chair and witnessed him blatantly IGNORE and DISMISS my worries (what "doctor" dismisses a patient's concerns??!), I began shaking and crying involuntarily because I was terrified and ANXIOUS (you know.. anxiety.. the thing the medicine that wasn't working was supposed to help with) about the procedure. As I was already numbed and there, I opted to stay and get the cavities taken care of, but will NEVER return. I requested the nitrous before Dr. Hilton began, and he didn't even respond with a yes or no. He simply moved forward with prepping for the procedure. Upon leaving your office, my husband commented on the fact that I seemed incredibly anxious and that I didn't appear to be out of it at all despite the valium. Additionally, I felt the same and would have been entirely capable of driving myself home had he not been there. When I got home, I researched whether or not nitrous and valium could be mixed, AND called my primary care doctor to ask if there are any adverse effects of this mixture. Both my doctor and my research confirmed that the two could be mixed. While I am extremely frustrated that I sat through six fillings crying, shaking, and tensed up when I could have been given nitrous, my main issue is with the treatment I received from Dr. Hilton. I don't know if he's just been in the business too long, and has stopped remembering that the patients are the ones that pay his bills at the end of the day, or if he just doesn't care, but I have never experienced such blatant disrespect from any type of medical professional.

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    Hilton Dental
    Hilton Dental

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    Randy Pagenkopf - Dr. Randy and team celebrating new practice!

    Randy Pagenkopf

    4.5(10 reviews)
    10.1 mi

    "Can I go to the dentist today, Dad?"…read more That's the question my 7 year old often asks when bored on the weekend. Generally I kind of sit baffled, wondering if we have the money to support the kind of lifestyle my kid wants of constant dentist appointments. This idea of leisure-dentistry is so foreign to me that I sit, perplexed, and wonder what the world has come to, that my child does not want to go to the movies, or play sports, or even watch cartoons. No, it's Saturday. My kid wants to go to the dentist. Maybe, you think, the dentist is slipping my kid some heroin. My little one has become a drug addict and is just trying to get his fix. But no, when I take my child in, I'm with him the whole time. And it's.... well... it's a very fun dental appointment. When I think of my own dental appointments as a child really all I can think of is holding my breath and waiting for them to be over, but here, kids are relaxed, they can have fun, and the whole experience, from top to bottom, is designed to put both parents and children at ease. The front desk staff could not be more friendly or more efficient. A pet peeve of mine is when doctors run late, especially with kids. Now, granted, this is unavoidable especially late in the day, but I've never been late here. But their front lobby isn't too shabby either. While these days they still have you wait in the car (to avoid COVID spreading, etc), the front lobby is clean and welcoming and inviting to children. The hygienists are friendly and kind. They speak to kids at their level, and are gentle. They put both of my kids at ease right away. So much so that, yes, my youngest wants to keep going back. At the end of the treatment, Dr. Randy is a godsend. He's kind to kids, straight forward, tells you what to look forward to, what to look out for, and genuinely cares about his patients. If he could be my general practitioner, I'd do it in a heartbeat. The kids interact with him and have fun. You can tell that besides being a dentist, he's a good man, and this is a good operation to be involved with. At the end, what my son really wants. The toy. See, they give the kids quarters and they get to play the toy slot machine to see what kind of toys they get. They're always good. And I'd like to say that my son just likes his teeth cleaned, but no. He's just a sucker for materialism. But that's okay as long as he keeps brushing.

    Efficient, professional and exceptionally patient and caring with young children. Very thorough and…read moreeveryone took time to explain x-rays, treatmentent and give preventative advise. Hands down best dentist my children have been to ( this us our 3rd)

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    Randy Pagenkopf
    Randy Pagenkopf - Dr. Randy Logo

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    Randy Pagenkopf - Dr. Randy's new pediatric dental practice in Mount Pleasant

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    Dr. Randy's new pediatric dental practice in Mount Pleasant

    Kidz Planet Pediatric Dentistry - pediatric_dentists - Updated July 2026

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