Deeply Disappointing Experience…read more I cannot recommend Kathy Van based on my experience selling my deceased mother's home. From start to finish, the process was marked by a lack of professionalism and inattention to detail that cost me time, stress, and likely money. The original listing was poorly written, riddled with errors and generic language that did nothing to highlight my home's best features. The photos were even worse--taken without any staging whatsoever, and several actually showed debris and clutter that should have been cleared before any camera came out. I was stunned these images were deemed acceptable to represent the property. Once listed, there was virtually no marketing effort that I could discern. I expected proactive outreach to potential buyers, social media promotion, or creative strategies to generate interest. Instead: nothing beyond the bare minimum. She also did not stop by to check that the house was showing well or to address any issues that might turn off prospective buyers--basic upkeep that I assumed was standard practice. Though I was largely an out-of-town seller, I needed to visit the house on two occasions to take care of my mother and then her estate. And upon each return I found the house to be dirty and ill-used. When the house didn't sell quickly, rather than reassessing the approach or stepping up efforts, her solution was simply to pressure me to drop the price. Repeatedly. At one point, she even suggested the neighborhood was "going downhill" and becoming poorly maintained--a particularly odd critique given that she herself lives in this same neighborhood. It felt less like honest counsel and more like a tactic to push a quick sale at my expense. If you want an agent who will actively champion your property, look elsewhere.

Steer clear of Carissa Sawyer and Foxfire Realty. Carissa and her broker listed a home for sale…read morethat never should have been listed. The "seller" does not even own the house! They have STOLEN almost $1,000 from me that I prepaid in fees, inspections, etc. Neither Carissa nor her broker will take my calls. The title company was professional and thorough and they saved me from becoming further financially invested in this scam.

TJ is the BEST! We worked with him both online and spent several days with him when we drove to…read moreFlorida to look at homes in 55+ communities. He is so personable, knowledgeable, and just a fun person to spend time with. TJ found our dream home and we knew immediately it was where we wanted to live. He was patient and did not pressure us and try to steer us to any particular home or area. He shared our happiness when we found 'our' home. Thank you, TJ. See you soon!!!

From the owner: I specialize in 55+ Communities and Homes in Florida such as The Villages, On Top of the World, Oak…read moreRun Country Club and much more!

A lawsuit may be filed against this firm and their horrific agent Jerry Brooks for the treatment of…read morenon affiliated buyers in a recent transaction. Decca should terminate this person for how he treats people and represents them. A formal complaint is also being filed with the FL Real Estate Board against both this Broker and Mr. Brooks.

Terrible service. Agents never returned my calls. One agent took my application for a rental. I…read morecalled her about 2 weeks later and she told me she had to get with the landlord and review my application. Two more weeks went by so I called her for an update. She told me the house had been rented to someone else. She never returned my application or bank statement s that I gave her. I left messages with several other agents regarding their rentals and they never bothered to return my calls. I felt like they considered rentals a bother and didn't want to deal with them. If you're looking for someone to list your house or if you are looking for a rental I suggest you skip this agency altogether.