I had a great experience at Kiki Brows because the service was professional, smooth, and caring.

My go to place for eyebrows threading. Quick, precise and always get the shape exactly how I like it. Highly recommend!!

Their threading services are great! The service was wonderful, the 2 women working were very professional, pilot and friendly. I got my eyebrows threaded and the lady made them even and great! She didn't take too long only and she made me feel confident as she was doing them. read more

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This place is convenient for me due to its location and I tend to stop by after some Costco shopping and Starbucks. The price is good and they actually do a good detailed job . But what seems unfair is they they are petty about allowing their own customers use the restroom. They make the lame excuse that the toilet is out of service & tell you to ask the next door restaurant to use their toilet. Once while waiting, I couldn't hold my urine anymore and I pled to please use the toilet . They allowed me. Later she told me they tell customers that the toilet doesn't work because people trash it and leave it dirty . It just seems not right that they do this and being petty to allow their own customers to use the toilet. read more

Kiki Brows - Threading Services Near Me - Hayward, California

I have been coming here for couple year's now and never really got around to put reviews! But I felt I needed to show my appreciation! Manisha!!!!!! Hands down the BEST she does a damn good job EVERY Single time the day she isn't there I will literally leave and wait until the day she works to get my eyebrows done. some people do the eyebrows very rough not only is she quick but she's on point all the time really nice really sweet. I am very particular about my eyebrows and my face and who does them I don't like to try new people at all. There is another person I recently started to go with there for my sides Sharan she is also very kind soft spoken and sweet! Thank you ladies for always having me leave here happily! read more

My mom came to this spot for the first time a few months ago and liked it. Shes very particular about her eyebrows and threading her full face. She doesn't need it all the time about once a month and thought she finally found a spot she can enjoy going to. That changed today! My mom was not just almost denied service but also to use the washroom. The lady- didn't catch her name but I'd love to know) at first said it was for customers in which my mom replied, I am a customer and then the lady corrected herself and said it's for employees only. Which one was it? Or was it just not convenient enough for you during your closing shift to go check the bathrooms and do whatever you do for closing? Top it off, my mom came to get a full face threading done and the lady informed my mom she does not have time to do a full face because there are other customers or will be. First off, who cares, it's a business, you will always have customers walking in and out during business hours. I can understand if she walked in at 6:50 or 6:55 closer to closing time but she had gone around 5:50-6. A whole HOUR before closing. Secondly, it's not a free service. We pay for it. Every time. That was emphasized from the start! Then, my mom sat in the seat and proceeds to get her face done and feels the lady being rough with her while threading. My mom immediately asks her to be a little softer. I'm sorry but taking out your anger or frustration for accommodating someone while doing YOUR JOB, Do better!! Def not coming back here. read more

The lady who works on Mondays not sure what her name is ? Manish? She is extremely rude and despite requesting her to arch the brow a bit she just said clean up is good. What is the point if the customer can't even request a service ? Just have to comply by ms boss ? ? I don't think any of the folks working there have cosmetology license!!! read more

I would highly NOT recommended this place if you are looking to get services at the end of your workday. The hours are listed from 10am-7pm. Misleading. On three separate occasions I have come in as early as 6:30 pm and as late as 6:40 pm and have been told they are "closed". I further probed to understand how I can plan for the future to come in as their hours on their door and online state 7pm, I was told to come "mid day". One of the ladies was not friendly at all. Poor customer service. I am quite surprised as this is a chain across the Bay Area. Their location is convenient with parking in front, nice, warm and inviting aesthetic's and clean. Unfortunately this location is a thumbs down for me. read more

Ive been a long time customer and finally getting around to writing the review. If Manisha is working then you're in luck. She does great work, listens to what you want then delivers. Anyone else, however..... I've given many of their employees changes and my gosh am I so disappointed. Each time they butcher my poor already scarce eyebrows and leave me looking so much worse than when I originally walked in. I think today was my last straw. I posted a picture, as you can see the right eyebrow is a bit thick, ok shape and overall okay. The poor butchered right eyebrow deserves some justice. Not only does it have three low points just in the front by the forehead but the arch has been turned into a circular shape and the ends of the eyebrow have been split into a thin line. I am so sad and upset that this is what I have to live with until they hopefully grow a little to match. read more

Kiki Brows - Right eyebrow is ok, thick and mostly shaped with an arch. Poor right eyebrow has been butchered. Misshapen, off balance and circular. - Threading Services Near Me - Hayward, California

My girlfriend had a terrible experience she came in asking for a clean up but the eyebrow lady kept cutting it past what she felt comfortable with. This is the first time she had this lady, normally it's the younger tall and the older woman. She even told the lady that specific instructions on how she wanted it done saying to not cut too much and not too arch. The lady then decided to do whatever she want and my girlfriend communicated with her that it isn't what she wanted and instead of owning up to it or fixing it. She started making it worse and even went as far as started blaming my girlfriend for the way that her eyebrows are built and you can clearly see in the photo that she did a terrible job and the right eyebrows are uneven and you can see the original spot that her eyebrow was sitting at and they cut way too much and the shape wasn't good. She's very sad and disappointed in the service that was provided. read more

Kiki Brows - uneven brows - Threading Services Near Me - Hayward, California

$10 for brow threading. Content with service! Quiet and friendly staff. However, no bathrooms for customers.

Good brows complement your face...it takes a seasoned hand to shape them into something beautiful! My threader was efficient yet thorough. It's calm and there's plenty of seats in the waiting room. At about 11am on a Thursday there were a couple customers, but I didn't have to wait long, less than 5 minutes. I love my results! As a chronic overplucker/underplucker, an objective eye makes them even and shapely. Prices are good too: $10 for brows and $7 for upper lip. There's a loyalty/stamp card as well, so I'm looking forward to going back. read more

I have been going here for 2 years now. They do a great job everytime. I tell them that a cleanup and they don't ever overdue it which I'm always scared of. I'm always impressed and highly recommended for eyebrow threading!! read more

Did you know the global brow gel market size was valued at $264.9 million in 2021 and is estimated to reach $431.7 million by 2031. So i thought I found a place to clean up my eyebrows, boy was I wrong. I did a walk in with my friend to get the brows shaped and cleaned. The first time I came here, was truly amazing. This time the girl did my brows wasn't professional. I felt like she rushed it and then when she was finished she didn't even clean my brow hair all my face. I had to ask for a tissue to clean my face. So then when it was time to pay, i handed her $100. So the brows should be $10 each right...??? When she charged me, the other lady told her in a different language charge them $12 each okay, whatever. What pissed me off is when I handed over the $100 and the total was $24. The lady handed me back $66. My change is supposed to be $76. Don't be trynna short change me. I ask for my $10 back, and still end up tipping them. Make sure to count your change and check ur CC before leaving. These two females was trynna to pull a fast one and do some shady shit. I'm never coming back here again. Any rec on where to go please dm me. read more

Kiki Brows - Threading Services Near Me - Hayward, California

Great prices!! I will return. Maneesha was very kind. Got my eyebrows threaded and underarms waxed. read more

Visited for the first time today and I was surprised it wasn't too busy for a Saturday afternoon. :) Manisha did an outstanding job with my eyebrows - efficient, friendly, and reasonably priced. Got a stamp card too! Highly recommend. read more

Kiki Brows - Stamp card - Threading Services Near Me - Hayward, California

Love my cleaned up eyebrows! I did a walk-in on a Monday afternoon and there was just one customer ahead of me. I told the lady I just wanted a cleanup and natural looking eyebrows and they turned out great in my opinion! For just $10, it was totally worth it! They also gave me a stamp card and there's no extra fee for using credit/Apple Pay. Would recommend this place for sure! Quick, reasonably priced, and friendly. read more

Kiki Brows - Just a clean up - eyebrow threading - Threading Services Near Me - Hayward, California

I LOVED this place. I usually would see anyone. Until today... I came in around 2:30. It was quiet and the threader was seated on the couch. I reiterated that I am growing out my eyebrows and I only want a clean up but keep the shape. I even showed her in the mirror. My worst nightmare happened. She showed me my eyebrow and it was a basically gone. It was extremely thin compared to my untouched eyebrow. I was hysterical and had to walk out to call my friend. After returning, she did apologize but said it was basically my fault. I am crying by this point but know I have to get my eyebrows to match. By the time she's done, I can't even look at myself. My eyebrows are completely ruined and she took no accountability. I refused to pay for the service, but she also didn't ask me to pay. That is a sure sign that she's fully aware that she ruined my eyebrows. I will not return and will never recommend anyone to come here. This one terrible visit outweighs all my positive experiences. read more

Love the Threading Super friendly Super professional Super fast Free parking Fair pricing Always happy With My eyebrows read more

I've always been skeptical of chain places such as this. But they do right by my daughter, quick, efficient, good work, and pleasant to work with. It can get very busy when you walk in. Luckily the times we have been there customers have honored each other's place in line even when I have trouble following who has come in before or after me. read more

I went in on a Thursday evening at 6:30pm to do a eyebrow clean up. Business hours says they are open until 7pm. I was told they are closing and cannot accommodate me. Well then change your closing hours. If you say you are open until 7pm then have enough staff to take care of customers until your closing time. read more

I've been here twice and I can say that both experiences have been great. The place itself is very welcoming with comfortable chairs. The staff are also friendly. They'll ask you what you want done before they do anything and will ask for your preferences, which I appreciate because some other places don't. They're also efficient. When I went in today there was 2 customers before and only one person working (at the time). But with each customer she made sure they were happy with the result and it didn't seem rushed, which I also appreciate. Another perk is that they have a stamp card and I'm hoping to put it into use. read more

Love this place best place for eyebrows in all of Hayward! Just go here thank me later. I am so picky with my eyebrows this lady is a hidden gem she's always packed and has the best eye for eyebrows she know how to shape them for your face and she is so talented!!!! I love this place!!!!!!!! 100% recommend like my comment when you go and love your eyebrows! They do cards to give free eyebrows after so many visits! read more

Finally! A great eyebrow threading place in Hayward/Union City! Sonia threaded my eyebrows and she was great! she really took the time and listened to my needs. I asked for only a clean up and to keep my brows thick and she listened. The salon itself is very clean and cute.I will be definitely coming back for other services and recommend this salon! read more

The place had a nice and quiet atmosphere. The staff welcomed everyone that came in, and directed us to have a seat in the waiting area. The quality of threading depended on the staff member. Unfortunately, I have noticed each time I have been here not a single staff member washes their hand or the client chairs after each session. read more

I always do my eyebrows here and leave satisfied 9 out of the 10 times. It really depends who you get as your threader. I gave 4 stars instead of 5 because of the deep stains in the couches and seats. It would help if they were shampooed, I'm always hesitant on where to sit because of this. read more

Needed to find a new threading place out here since I just moved recently. Found this place on yelp and decided to check it out based on the reviews. Came on a Friday around 6pm. They were pretty busy but wait was pretty quick. Price was $10 for eyebrow threading, which was reasonable. They also give out a stamp card for visits. She did a pretty good job on my brows. Needed a little bit of cleanup that was missed but also my fault for not realizing before leaving. read more

I am so grateful that this location is open again, not only they still do a beautiful job on eyebrows and it has been almost 5 months since I got them done, but they know how to organize the place when it comes to the pandemic right now. The employees are so sweet and give excellent service. So glad to see them back! I recommend them to anybody. read more

Kiki Brows - 2 weeks later and there still perfectly shaped love it - Threading Services Near Me - Hayward, California

Atika did such a beautiful job on our brows. Can't wait to go back to her!!! She's super fast, efficient & definitely knows what she's doing. I'll never go back to waxing for my brows after her threading read more

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Pricing is fair and service is lovely. Ms. Manisha is amazing with receiving and reviving your brows! Make sure to walk in and take a seat, patience is key! read more

There's a new person who's started maybe a couple months ago. She ruined my brows the first time and Minesha was there to fix it. Minesha was off today ( she's been my go to! Love her) which was unfortunate because the one who ruined my brows was the only one there and I needed to get threaded. Because my first experience i specifically asked to just clean up and she ruined my brows.. AGAIN! I don't know her name but I pointed it out that it wasn't even and she said "I didn't ruin it, that's how's your face is" She's an older Indian lady, rude and never takes accountability to listens to what the CLIENT WANTS read more

They've increased their price for eyebrow threading by 10% since late 2019, but still do a fantastic job! I've been visiting regularly for "clean-ups" for my brows and leave satisfied each time! They always get the shape perfectly and my brows look on point for an entire 1.5 months. I appreciate that they sanitize their hands before getting to work on my brows. Make sure to grab a stamp card if you plan to visit regularly. There is always plentiful parking in the lot which is always a huge plus as well. read more

I never have to wait, always fast and very nice staff! They close at 7 so that helps when you get off at 5 and have to fight sf traffic...

Last six months I gave up waxing my eyebrows and started to only do threading. I love how she's able to grab every single hair from the root. She does my eyebrows, upper lip and chin. She has a rewards card for future free eyebrow threading. Prices very reasonable. Shop is clean and decorated very cute. I usually have no wait time. She takes drop ins. read more

I am pleasantly surprised! I have never gotten my brows threaded or waxed or anything I was always just plucking the start hairs myself ever since I over plucked in high school I would let them grow a bit so I decided to go ahead and try this place since it was new and had good reviews already and I see why. The place itself is super clean and organized and looks very classy. Right when you walk in everyone greets you really well and to the left there's chairs and mirrors for the threading and to the right some really cool class chairs that serve as a waiting area. As soon as I walked in I got put into a chair. The brow threading was painless and when she heard it was my first time she instructed me how to hold my skin taught and walked me through what she was doing along with asking me what kind of shape I wanted. Once I was done she applied some cream on my brows and it soothes any residual heat. Very reasonably prices and it wasn't even red afterwards and now days later I haven't gotten any weird bumps or redness! Definitely plan on coming back! read more

Kiki Brows - So fresh and so clean! Right after my threading appt. - Threading Services Near Me - Hayward, California

Stopped by to get my eyebrows and upper lip waxed. Price lists total should be $17 but she charged me $23 with no explanation. I understand there is a fine print that says may charge more for thick hair but I do not have thick hair at all. In fact my hairs are super thin. So I don't understand what the extra charge was for. I didn't realized she over charged until I already drove away. She also missed a couple of spots on my brows that I had to fix later on my own. Will not return. read more

The ladies here are so nice and they are amazing at threading. I love coming here because its so nice, clean and elegantly decorated. read more

Would give 6 stars if I could!! I am very particular about my brows and am an avid Kiki brow follower :) everyone does an amazing job and has a ton of pride in ensuring the customer is happy. Super clean space and lovely aesthetics. So happy I found my one and only brow spot! read more

Awful threading done by Kiki so many cuts due to rushing service Miss the regular ladies read more

I highly recommend this place! I didn't get the very nice lady's name that did my brows but they have never looked better! I really appreciate it! read more

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