The guy working behind the counter was horrible, I went in to buy the directions and he told me it was £5 each when it's 2.50 on ebay with shipping. I've never seen it so expensive and had bought it in this shop for cheaper before, so I asked about the price and he told me something along the lines of "buy it online, itll be the only place you can get it when I close down thanks to people like you" and thanks for "wasting his time." Appaling customer service. Thanks for wasting MY time with your shitty attitude and prices. Also, the owner feelt the need to pose as a customer in the comments of this same review, which I posted to their facebook page in order to defend their actions. Just awful customer service and attitude all round. read more