KindBody has been the best facility my partner and I have experienced when it comes to fertility! The staff is so caring and thorough. Dana, Anjelica, Dr. Cohen as well as the rest of the staff have great bedside manner and have made us feel like family from the beginning. Highly recommend KindBody if your looking to expand your family! -Kristina T read more

I genuinely believe the doctors and nurses here are competent. However, dealing with Kindbody has unfortunately been a never ending series of nightmares and I cannot stress how deeply I regret working with them. Several years ago my sister did three rounds of egg retrievals for me and my partner. Again, medically, everything went fine and we're happy with the results we got. But the company's ability to process logistical operations is mind numbingly absent. We were constantly given information at the last minute. There were so many preventable delays in the process. Any time I needed to ask anybody a question it felt like pulling teeth to get information and there is no point person who is overseeing everything for you. I was always calling a phone number and having to explain complicated things to a new person. Notes were rarely, if ever, taken. I once offered to buy them a notebook where they could write things down - which was laughed at, and unfortunately not a joke. At one point they referred my partner and my sister to two different genetic testing clinics and then made me fight them to comp the cost of the bill for this having to be redone because of their mistake. I could write pages and pages documenting encounters like this. This was all years ago and I somehow managed to put my anger aside and not write this review because I was just happy to be done with it. But here I am years later trying to move my eggs to a new clinic to create embryos (because over my dead body would I continue to work with this company) and they're making it just as complicated on the way out as it was on the way in. I called in this week to ask a simple question - "where are my eggs currently located and who is the contact person I can put my transport team in contact with to have them picked up?". This is apparently a difficult question for them to answer. It took three days for someone to call me back and tell me I need to schedule an appointment with a separate department in TWO MONTHS to get this information. I asked for direct contact information for somebody I could be in touch with to oversee expediting this. They had nothing to offer me. Nothing is simple here and I'm already exhausted by how hard I know I'm going to have to fight to get my own eggs out of this company's hands in the coming weeks/months. A part of me feels bad leaving one star because, again, I do think the doctors we dealt with were good. The individual people within the company are nice enough - but there is no communication between departments and individuals. It's like everything falls off into a void. The corporate structure around the medical team is one of the most incompetent and careless systems I've ever encountered. I paid too much money to be treated this way. Fertility journeys are stressful and emotional - even when you're being treated well. I wish I could go back in time and tell myself to do more research before picking a clinic. I've already found a new clinic to make embryos with and have been very quickly able to confirm what I always suspected - It doesn't have to be this hard. read more

Highly recommend KindBody if you are on your fertility journey! They truly care about their patients. Since day 1 my partner and I have felt like family. Dana, Anjelica, Dr. Cohen, Heather and all the rest of the amazing staff have been so supportive throughout our experience! We are expecting our first child in August of this year and we are beyond grateful! We are so excited to continue our fertility journey with KindBody and couldn't have picked a better place! -Alexis Tucker read more

I went to this location as a donor and the staff here was absolutely fantastic. They were ALL so sweet and social each time I was in the office. 10/10 :) read more

Kindbody was the perfect place for me to begin my pregnant journey. From the very beginning I felt like I was their top priority with kind staff and providers who always were very knowledgeable and had great bedside manners. Through a very stressful time in my life they were always following up, very organized and prompt with setting up appointments and welcoming me into the office, which I appreciated as a working woman trying to accomplish this around her work schedule. My husband and I had a great experience and would highly recommend! read more

Kindbody became a second home to me during my fertility journey. After 61 appointments, I can happily report that I am pregnant and very satisfied with the treatment I received. The staff became like a second family. Highly recommend. read more

I would not recommend anyone go here, it actually is a bit of a scam. I was told they accept Cigna which is the insurance I have and that I would just have to pay my specialist copay which is $50. Which I did. Then I had blood work done and I paid a small addl amount for that through my insurance. Everything was fine but they continued to call and see if I wanted addl testing which I really didn't need. Now about ONE YEAR later, I receive a bill for over $300. Over $200 is for the visit alone which should have been covered under my $50 copay, as they told me. I called to discuss the bill and they said they would send it to the billing dept. then I get a message in the portal from the "billing dept" telling me again the amount due and asking to charge the card on file. I told them they need to actually call me to discuss this as it was from a year ago. We will see if I get a call. I think they may have been out of network with my plan (even though they say they accept Cigna) and they didn't tell me. Be very careful with them. read more

I really had high hopes for this place given their marketing. Dr. Sasan is very knowledgeable and has great bedside manner, but I found the administration here to be very unorganized and without attention to detail, which is surprising given they are brand new. My appointments were sometimes moved without my knowledge, and their online portal was a mess and did not always notify me of changes. Dr. Sasan scheduled me for two different tests with an ultrasound tech, and when I arrived, they only knew about one. I had to remind the tech twice about the second test, and she still forgot to do it. I'm now dealing with a billing issue and getting gaslighted from their business office about it, saying Dr. Sasan never ordered lab test that literally has her name on it. I wouldn't recommend any of my friends to go here, especially given that most women who end up here are already exhausted and tired of dealing with this nonsense. read more