AVIOD AT ALL COSTS.. If your insurance passes you to KINDERTONS stand them down DO NOT USE THESE COWBOYS.
The cars they supply are very tatty and well used the car I had the boot didnt lock brakes squeaked and engine management lights kept popping on it took them 3days to replace it .
Kindertons further damaged my vehicle transporting it to the body shop. They denied this then investigated it and came to the decision they were not liable even produced photo evidence that car was already damaged. Problem was the pictures they supplied where taken at the body shop on arrival with damage they lost the pictures taken at my home address by coincidence because these would of shown no damage.
KINDERTONS eventually agreed to fix the damage they caused but on the morning the body shop collected my car again , the recovery driver scrapped the front bumper loading vehicle backwards , he had to stop and turn my vehicle around .. Now the bodyshop and Kindertons say they never damaged vehicle . Even tho I supplied CCTV of incident. The recovery drivers images before he loaded vehicle show no marks but when more where taken at the body shop these show the marks but both Kindertons/body shop deny causing these. Even the body shops images from the original repair 2 weeks prior show no marks . Kindertons still refuse to admit the bodyshop marked the front bumper even with the factual evidence this is still ongoing.
Also two occasions my vehicle has been to body shop and both occasions my vehicle was not cleaned inside. Especially with Covid 19 at the moment and numerous people accessing the car while been repaired this should of been a top priority when handing the vehicle back also the cleaning of the car was stated on the audatex report so they will be charging the other party for something they havnt done .. thats fraudulent.
Kindertons DO NOT use independent engineers they use JPMORRISS which when you check is part of the Kindertons group they are not impartial and will always side with kindertons .
The complaints department at Kindertons is a joke even when you provide factual evidence they make you out to be a liar they do not investigate thoroughly all they are interested in is making as much money as they can off the other party.
I am contacting the other party and will be telling them to check everything Kindertons will try charge them in this claim.
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