i cant beleive that arogant rude recepionist is in charge of the reception , i think she has complex toward white people , i am no racist and polite i wouldnt ofend any one but the woman was so rude like talking to an animal , i have been there to make an apointment , although i was the only one there she talked to me like she was very anoyed and then when i asked her how to make an apointment cause every time i call the premium number someone tell me its full for the day she went ape on me making a disgusting laugh at the end when i told her whats the matter why are u being rude , i wish she get sacked because it doesnt belong there ,her name is yvonne read more