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    Kirkland's

    3.6 (5 reviews)
    Closed 11:00 am - 6:00 pm

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    Royal Furniture - Jackson

    Royal Furniture - Jackson

    1.5(15 reviews)
    1.7 mi

    I purchased a sectional only to be given damaged merchandise. They ordered the piece then once it…read morearrived at the store I was called and told it was there. We experienced a snowstorm and rain. I called the store before driving 35 miles to confirm my furniture was there and the lady assured me that it was. Once arriving I was told by the store manager, Aaron Williams that my furniture was sent back within a week of arriving at the store and there was nothing that could be done. He spoke to us rudely and was very disrespectful. DO NOT give this store your money.

    Very disappointing first experience. Recently moved to the area and needed a new bed for a…read moreChristmas present for my wife. Royal Furniture has a pretty good selection and the sales person was very nice. Ordered a bed on a Saturday. Was promised I could pick it up on Tuesday. I called Monday to check on it. Was told to arrive after 11:30. Arrived Tuesday at 1:30 with a Uhaul to pick up the bed. Rude warehouse worker told me it wasn't in and asked me if I had been called to let me know they had it. I responded that I called Monday and was told it would be there. He was unable to help. Found the original salesperson in the store. He looked in his computer and apologized and told me it was still in the warehouse in Memphis and they will get it in the next day. Got a call the next day from the sales manager. The bed still was not delivered to the store from Memphis. According to the manager, they had 8 beds in stock and all are damaged and won't have new ones for 5 months. Went back and got a refund. Found a similar bed in another furniture store in town for $70 less and it was in stock. Obviously Royal Furniture has a poor inventory and communication system. Will not be back.

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    Kirkland's - homedecor - Updated July 2026

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