We had an excellent experience with Holtzman. We replaced carpets and cabinets in the living room…read moreand kitchen. We also installed new cabinets and a wine cooler while demolishing a built-in entertainment center. The bulk of the project was done in eight weeks, including two significant change requests made by us: 1. The concrete floor was cracked and very uneven. My foreman identified this issue, told us how he would repair and level it, and then spent a few days pouring a new floor and leveling it. If he didn't address this floor issue our new to be installed engineered floors would have cracked over time. 2. We decided to paint almost the entire place well into the project, so work was delayed while the painters did this new work. What was great about the project: 1. The sales process was easy and reactive. Paul visited with us a number of times and helped with all of the planning. 2. We were assigned two interior designers. I worked closely with one, and she helped me pick out new appliances that had to fit into very tight places. She even told me that the appliance sales people I'd ultimately work with would try to correct me. Her recommendations were made with surgical precision, a centimeter in some cases. It was really impressive. 3. Their demolition crew was unbelievably efficient. They took this whole place apart in about nine total hours. The cleanup was impeccable. 4. The project manager engineered the entire thing. The workers knew what needed to be done, especially when he wasn't on site. 5. I met various workers and contractors. I was shocked by how good their work product was. The flooring person was excellent and extremely prescient. All of the workers really enjoyed working together, which was reflected in their work. I think this is also a reflection on how they liked working with Holtzman. 6. After the project was complete we met with a post-project coordinator afterwards, and told us what to do if we were at all unsatisfied. 7. When Holtzman contacted us with questions we provided immediate answers. There were a lot of decision points on material items, which I was happy to answer so the project stayed on course and details weren't skipped over. Every detail was addressed, and it shows. We have more projects in the works, and we expect to be working with Holtzman.

The same experience as all the other 1 star reviews, horrible communication, scheduling conflicts,…read moretook a lot longer that it should have.