My review might seem confusing, as it has several separate parts to it…read more The first part was visiting the showroom, looking at samples, working with the sales staff and their coming to measure to the house to measure. The second part was the installation. The crew started with installing the counters and sinks in the bathrooms. Next they began working on the kitchen. During the installation, the installer received a phone call that his wife began ill and was taken to the hospital by ambulance. He took the time to make sure the plumbing connections could be made, so we wouldn't be left with a kitchen that couldn't be used before he left. Part 3, Codi the installation manager came to expertly put the final touches on the install. The counters look beautiful. In the end, the counters and sinks in the bathrooms and kitchen look great and most importantly the installers wife is on the mend. We would recommend Stone Innovations for your counter/remodeling needs.

We redid our bar area and needed help with the counter top and tile. Brooke Beyer did a fantastic…read morejob of listening to what our vision was and directed us to different choices. She was supportive and honest. The gentlemen that installed to counter were courteous, efficient and cleaned up after themselves. They also explained the process. The gentlemen that installed the tile made sure that we had the perfect tile and did a great job of fitting us into their already busy schedule. Everyone was kind, knowledgable and made sure that the finished product was nothing less than perfect.

We picked Bay Area on the recommendation of our builder and we are glad we did. We checked out…read moreother companies as well but they had a great selection of granite and did an excellent job to make sure we received what we ordered. My wife still drives there for their granite cleaner because she likes the personal service they provide. She like the cleaner too.

Unprofessional and substandard work. Didn't make the correct pieces that we had ordered and paid…read morefor. Had to reconfigure (on our own-because the salesman wouldn't return my call or email during the installation) due to their mistakes. Sad to say, there isn't much competition for this industry up here and it definitely shows. Thanks to MY quick solutions, our kitchen is still going to look fabulous; but absolutely no thanks to them. Go somewhere else if at all possible. Otherwise; make 100% clear your expectations as they will change the layout on you probably to save themselves money.

I contracted with Granite Stoneworks & CabinetWorks to install countertops and backsplashes, and…read morethe results were unacceptable. The bottom edge of one backsplash was cut crooked, and the caulking was messy--uneven, poorly applied, and visually distracting. I've already removed and redone the caulk on the makeup counter. I contacted the company about the issue, and they did come out to inspect it. They acknowledged the problem and said they would follow up. That was over two months ago. Since then, I've reached out multiple times--by phone and email--and have received no response. No update, no repair, no accountability. For a project that should have added value and beauty to my home, I'm left with a flawed installation and zero customer service. I expected better craftsmanship and professionalism. At this point, I wouldn't recommend this company to others.

Do yourself a favor and run from this company. I have had many projects done by many contractors…read morethroughout the years and have never had an experience, top to bottom, as bad as this. I was ghosted without an apology on our first appointment, and when the installer was late on the first day, I was sworn at by the owner for "micromanaging". I could write pages on the hell they put us through (we purchased counters and cabinets), but I will save the trouble and just beg that if you don't want a mountain of frustration and regret, run from this company.