This review is for Klosterman, Kane and Associates, who are at this address. Was in the middle of hospice care for friend and sought out advice from one of the firm's accountants. Explained situation to office manager that beyond hospice care, was an unpaid caregiver for two other people and was in the middle of trying to keep everything going. The office manager left numerous condescending messages on my voicemail shortly after the person I was caring for passed, wondering why I had not made payment. After telling her I was trying to keep everything straight, keep everyone taken care of and manage to keep the roof overhead and lights on, she continued her daily calls, emails, etc. All for $50 that was overdue. If she had been human, I would have paid the balance, late fees and maybe even a gift card for the inconvenience. At that point, I made a bad decision and decided in principle I would not pay. In hindsight, I wished I had just paid, but knowing what she did and the behavior, I am ashamed I ever gave them a dime. Sad fact is that I had told the accountant I wanted to bring them a new account for someone that had a really nice portfolio that needed guidance. I share the responsibility for this situation, but cannot in any conscience recommend this firm. I will make payment in full, including interest and any fees, but strongly recommend people find an alternative firm. read more