Just bought our 3rd bike from Klunk. There are other bike shops in town that are well equipped, but their sales help are usually college aged kids, many without much knowledge of what they are selling. This is absolutely not the case at Klunk. Not only will you be helped by adults, but adults who build, repair, and tune up the bikes...they are also avid cyclists. As usual, I looked at all the shops in town but I bought again at Klunk for the reasons above. read more

I've only been to this place about 3 times, but all three my needs were met with haste. The first time I went I got a flat in my back tire, he took it in and not even two hours later it was done and ready to pick up. The same situation happened the second time when I also got a flat in my front tire, got it done quickly with no problems. But by far the best experience I've had with this place is recently when my bicycle needed a tune up. He evaluated it and there were many problems with it as I had gotten into an accident a few days Pryor. (keep in mind I bought the bike used so it was already pretty banged up). The amount of time it was supposed to have taken was about a week. And He said it was going to be around $150 to fix everything and he did. And I was not expecting so much work to be done In such a small amount of time and the level of quality that was done. It only took two days and I'm very happy with the outcome. I cannot recommend this place enough. Super honest business owner and speedy service, I would go here for all your needs! read more

Great experience. Great turn around on an install of a drop seat post. Friendly. They offered adjustments if I was not satisfied, but not needed. read more

This review is way way overdue since I haven't lived in Columbia since 2010. However I love this bike store. It was my go to place and the staff was always very friendly and accommodating. I decided to buy a bike rack a few minutes after I had paid for my bike at their store. The owner (or manager) was sitting at the counter and gave it to me for free. True story. I still have that bike and the rack. A used bicycle I bought five years ago (great place to get used bikes), still serves me well today. See them for all your biking needs and support your local bike store. Definitely a huge fan!!! read more

The only bike store in town that I'll go to. Not only are they honest and fair with the regulars, they have treated all my friends fairly, even though they aren't frequent cyclists. The guys at Klunk live bicycles. They have done several upgrades to my bike, and always present me options rather than telling me I have to go to the most expensive part out there. If you need bike work, or to purchase, go here now. read more

Josh (with dreadlocks) is fantastic in customer service, knowledge, and so respectful!! The owner on the other hand (short haired guy-don't know his name) has absolutely zero interpersonal and customer service skills. When I walked in to the shop, I walked right up to the owner at the register and he gave no acknowledgment or welcoming...except for Josh who was busy across the room :). I witnessed the owner carelessly throw a customer's wheel on the ground and bike on the repair stand. Josh caught it before it crashed to the ground... with the customer watching the whole scene. The owner definitely brings his personal problems to work. Josh--I give you two suggestions: buy out the rude owner or start your own shop. read more

Best place in town to have your bike serviced or to pick up some essentials. Staffed with unpretentious mechanics who know what they're doing, and like doing it too. If you can't be bothered sifting through the lemons on craigslist/ebay, they also sell a rotating mix of great rehabilitated bikes that are ready-to-ride. If you ride a bike in Columbia, you'll eventually need that your wheel straightened of that rusty chain serviced. You've gotta check this place out! read more

This is the only bicycle repair shop you should take your bike to or shop at. They are the best mechanics in the area and have the best customer service. It doesn't matter what project you bring them they will work with you to get it done. read more

I'm a four season commuter cyclist. Klunk's always has the best prices and superior service. Expert staff. The only place I go for all my cycling needs. read more

Their rates for repairs are completely outrageous, and their employees are rude and dishonest. They charged me $30 for a bit less than 15 minutes of labor (not including parts), despite the fact that on their own pricing board, the cost of labor should only add to $23 (and for bike shops in my previous town, labor for the same job was $12). When I complained about this, they refused to charge the price stated on their board, and told me that "bikes don't fix themselves". What a load of garbage. No, bikes don't fix themselves. But there are people who fix them without treating the customer like a walking sack of cash. Horrible experience, NEVER go here!! read more

They were able to get me in and fix my bike extremely quickly- they told me to just wait a few minutes while they got it fixed up. However, having been in there twice now, I found that in both instances the employees seemed more eager to talk over me than to listen. I wasn't even able to finish explaining what was wrong before they were cutting me off. read more

Small selection, but wide variety of prices. Unlike one of their competitors, Klunk Cycles and Repair seems to understand that not everyone wants (or can afford) a $1000 bike. The employee I talked to was knowledgeable, friendly, and seemed genuinely interested in making sure that the bike fit the rider. read more

Worked with me on a price for a bike and child's seat for my wife and I. Honest feedback on my old bike and quick service.

I got a nice old Canondall from klunk a few years back. The price was fair but Karl was kind of gruff and seemed unhappy. The tires where old and had cracks all over. Karl said they where fine. Not a big deal I replaced them because I didn't think they would be safe. My friend got spokes replaced on a almost new rear wheel and a new crank set. They charged him alot for the fix. The rim got out of true in a few weeks. My friend took it back to Klunk and Karl said the nipples where frozen. He told my buddy that he needed a new wheel and to ride it till it breaks. The wheel had nipples that where so loose I tured them by hand. I trued the wheel and it works great now. My buddy rides very fast on the road with cars. If his rear wheel failed he could have been hurt very bad. The Walts bike shop people are super nice and do good work. read more

i bought a bike through ebay from klunk .it was supposed to be in a box for i5 years .i was excited to get it "schwinn tiger" that claimed to be in excellent condition.what i recieved is abike which was package well but thats where it ends., they repeatly told me it needed minor assembly an possible air in tires . great thats ok.i hade to go out of town after bike got delivered so i didnt get to it for 2 weeks. i unpacked the bike ( it was almost four hundred dollars) now remember shop claim excellent condition. what i found was front wheel bent axel wheel bearing cones destroyed no lock nuts for cones to keep them in place flat tire loose spokes .remeber klunk states excellent condition.but it gets better the rear wheel has a 2 speed hub with wore out bearings (had to be gone thru by honesr bike shop) the spokes were so loose an bent the whole wheel had to be rebuilt for fear of breaking on first ride.the tire had a cut in in also flat an a rim strip that was not useable because it was in pieces.remeber klunk stated minor assembly an air. an you would be able to ride straight out of the box. now he states excellent condition at $400 dollars so the only thing i paid for was a frame assembly (idont know $4oo dollars is alot when you can pick up the same frame on ebay for under $100.lets catch you up to date i paid 400 for a bike that youcant ride because of the poor condition.i spent an additional 250 just to make it ride an be in excellent condition. .i feel cheated an decieved i now have about 700 into a bike that said it was in excellent condition at 400...if this guy has ounce of christian moral decency he should refund me have of my labor back..lets not forget excellent condition. he ,. if you see him please bring him a dictionary so he will know the true meaning of excellent .condition.i would stay away from this sop dont get taken like me through deceptive business practices .i ts a shame that he cast such a bad shawdow on the bike shop industry but i assure you not all bike shops are like klunk.one thing he has done for me is made me rethink the whole ebay purchase system an any other service transactions i will be happy to edit this reveiw if he responds but i dont see it happening i sure he thinking pound sand i got his money we will see maybe hes to embarrass to respond because the truth hurts or has no business conscious anyway please be very carefull dealing with this company my only hope is the the guy who fixes the brakes on his family car puts them in excellent condtion. read more