I recently visited this shop and Mel the owner took care of my needs. I was most impressed with the…read moreservice given and quality of merchandise I purchased. Have no hesitation in recommending their services to anyone who requires quality shopping Tom - Bundaberg

We purchased two recliners from Harvey Norman Bundall for approximately $4000 after waiting a…read moresignificant amount of time for them to be manufactured and delivered. Unfortunately the experience since then has been extremely disappointing. Due to repairs being carried out in our home following Cyclone Alfred, the lounges remained stored in their original manufacturer boxes while work inside the house was being completed. When we finally unpacked them, both chairs immediately displayed the same faults. From the first use there was a loud mechanical clunking noise and the footrest mechanism intermittently fails to elevate properly during normal use. These issues occur on both recliners. A technician attended and acknowledged that the spring mechanism required adjustment. Despite both chairs showing the same faults, the store has taken the position that this is only a minor issue and that a simple adjustment is the only remedy they are willing to offer. In addition, the recliners are extremely uncomfortable to sit in for any extended period of time. They are honestly the most uncomfortable chairs we have ever sat in and we are in our fifties and have owned many different lounge suites over the years. After approximately thirty minutes of normal sitting the discomfort becomes significant enough that the chairs cannot reasonably be used for extended seating. A recliner that cannot be comfortably used for normal sitting or reclining is not performing its basic function and raises serious concerns about whether the product is fit for its intended purpose, particularly for a purchase of this value. During discussions with the store, the franchise owner stated that the footrest behaviour was common and that in his thirty years of selling lounges it is normal for the footrest not to engage properly without adjusting your weight. We found this surprising as we have owned lounges for decades and have never experienced this issue with any recliner we have previously used. The most disappointing part of this situation has been the way it has been handled by store management. Communication has felt dismissive and inflexible, with little willingness to genuinely engage with the concerns raised or work toward a fair outcome. As customers living with disabilities, functional seating is not simply a comfort It directly affects everyday usability in our home and that context did not appear to be taken seriously or even considered during discussions with the store. After waiting so long for the lounges to be produced and paying around $4000 we expected far better quality and after sales support from a major national retailer. Instead the experience has left us feeling that the faults are being minimised rather than properly addressed. Because the store has refused to resolve the issue fairly or provide a refund we will now be pursuing the matter through the Queensland Civil and Administrative Tribunal. This is not a step we wanted to take but we have been left with no reasonable alternative other than to formally dispute the matter and deal with the time, stress and legal process that comes with that. We hope Harvey Norman head office reviews how this situation has been handled, as the current response from the Bundall franchise has been extremely disappointing for customers who simply expected functional furniture and reasonable after sales support

I recently bought a ACER laptop from the Bundall branch. My purchase was with Jarred and the tech…read moresupport was Henry. Both these guys are amazing... the service was great, they explained everything clearly and made sure I understood (I'm an oldy in my 70's) ten out of ten to both of them, they are a credit to Harvey Norman. Christine Corney Labrador 0405116616

10/10 shopping experience, outstanding customer service from the employee with cool hair. helped me…read morefind a gorgeous lightning Macqueen shirt in my size.

Always something to find in this very friendly shop. The prices are very reasonable. One fellow…read morebought a five piece, red suede lounge for only $250 and it was in near perfect condition...oh there was recliner thrown in too. The ladies who volunteer in this shop are fairly elderly but they alone make the trip worth it. Lovely ladies who chat about the merchandise and assist the customers with enthusiasm. They all can spin a tale and have a few laughs.

I bought the most gorgeous antique tea kettle from this store last week! Such a great find! Really…read moregreat quality gems in this store.

Oh my, I love this store. They have an amazing selection and every time I walk in I buy something…read morenew. I have been here visiting my daughter for three weeks and have already acquired four new dresses, The quality is superb and though it is a bit more than I pay for a dress at home. The unique designs and attention to detail make it all worthwhile. Everyone in the shop is always friendly and helpful. I have 2 more weeks here. I hope my budget can stand it!

*BEWARE* I ordered a sale item dress that took a long time…read moreto arrive in the mail (postage at my expense). The quality of the garment and fabric was inconsistent with my experience of the label purchased (I own a few from the brand from recent years) and I was unhappy with the dress. There was insufficient information on the listing for me to know that the fabric being used was very different from their usual standard of rayon, the pictures provided gave no indication of the fabric either. For me, the item did not meet description. I wrote to The Freedom State requesting the ability to return the item, as they do not usually accept returns on sale items as per policy. They wrote back with a stock standard response, refused to take back the item. Offered 10% discount on my next purchase, which is useless because I won't ever purchase from them again when there are so so many other online retailers that care about customer satisfaction. The Freedom State = online order fail. I'll be shopping elsewhere in the future.

BE WARNED, boho ladies, and STAY AWAY. Especially with shoes!!!…read morePossibly, when everything is fine with your order, you're sweet and happy. But this is not your regular, perfect customer service place. Oh no. Despite the expensive brands and lovely website pictures. Shame I cannot add pictures of the expensive ($169), popular Chicko boots, which I bought late Sep 2018. After just 5 months, the heel completely opened up, showing some weird paper material inside. This happened after just 5 months of occasional wear (as over the summer in Sydney, so I wore them REALLY sporadically!). End of story: The customer service at the Freedom State is terrible - they emailed back saying that they won't refund/replace, neither did they offer to repair the faulty boots, just suggested lightly that they'd pay 15$ towards the PARTIAL cost of the cobbler's services!!! Part of me was amazed at this brazen unprofessionalism. The shoes that won't even last a whole season with very light wear? Judge for yourself!

Needed a specialist fitting after breast surgery and after a horrible experience at David Jones…read moreRobina I was hesitant to try another store . But Sharon in MYERS ROBINA was amazing , she actually came into the cubicle and properly assessed what I needed and then showed me a few bras ,adjusted them and reviewed if they were the best for me ... straight away the first two were perfect ! Her caring attitude, expertise and sunny disposition made this a enjoyable experience and I feel more confident and happy within myself with how I now look ! I was so impressed with Sharon I found the store manager and sung her praise !

Target is a good store to shop with all u need under the same roof u can earn flybuy points tooread more