These guys are top notch…read more. We had a chlorine lock this year, and we have a huge pool 40X30, The guys helped us from start to finish, getting readings every other day. The thing that shocked me, was that after a week of going there we only bought stuff at original visit.. they have the knowledge for sure. They will be go to for pool chemicals, thank you so very much for all the honest work guys! We appreciate you

Wow. Premier did an absolutely amazing job with building out our fiberglass underground pool and…read morepatio. Ryan and team are awesome. We highly highly recommend going with them if you're thinking about a new pool. Beautiful work. We spring for heater and aquatech which were super smart adds. Excited to open our pool way before Memorial Day!

I went to the knickerbocker on whipp rd in Kettering looking for a specific product . I was great…read moreby a young gentleman by the name of Sam asked me right away if he could help me I told him when he was looking for he told me that he was sorry that they were out of that product. ask him if he knew if the store had them and he I was assuming maybe a manager and very hateful she said I don't know. was kind enough to call the Beavercreek store and find out for kudos great customer service. The young girl needs more training in customer service

We have left several messages re our pool opening. Scott and Twila were out to open the pool…read more After they had left we had noticed that some of our jets are not working. We have tried to reach out and have not received a return call. Knickerbocker wants to charge an additional fee to do what should have been done originally by the opening team. We are simply requesting that the job that we paid for be completed. If there is something that needs to be fixed...we'll discuss that at that point. I will update review if we ever get this resolved.

My experience has always been great with Knickerbocker. I appreciate being able to have my pool and…read morespa water tested throughout the year. Top notch service and products.

Untrained staff and expensive. I truly like to support local small business and, in the past, have…read moredone about 700 annual in chemicals and supplies with this store. No more. Internet and discount stores are about half the price with better service.

Mike came and repaired our hot tub and did a great job. we were having an issue with the gfi…read moregetting tripped. Mike was able to isolate and fix the problem. Very professional and personable. I'd highly recommend him if you are in need of a repair.

Mike gave me advice, over the phone, that prevented an in person service visit! Saved me money and…read moretime! Polite, professional and quick to address my inquiry! I would highly recommend Advanced Spa Repair. Ron in West Alexandria, Ohio.

I've had Knickerbocker Pools help me open, manage the chemistry in the pool and close the pool…read more These people are professional and always helpful. I feel like I'm actually being taken care of and they make my pool management easy. If I bring in a water sample they chemically evaluate and recommend what I need to put it back in balance. They tend to be more expensive than the other pool place in Troy but with Knickerbocker I am able to manage my pool with little effort. That means I get to spend more time in it. I'd recommend this place for your swimming pool needs.

From the owner: Dayton's premier swimming pool, hot tub retailer, builder and service center. Founded in 1976,…read moreKnickerbocker Pools & Spas has specialized in quality pool and spa supplies, as well creating magical backyards for families to enjoy. Located in 6 convenient locations around Dayton, Knickerbocker Pools & Spas is here for all your pool and spa needs. Construction and service center headquartered in Xenia. Come visit us today!

I spoke with Ron and he told me to send pictures of my hottub problem. That being said, he…read morediagnosed the problem told me what to get and where to get it. Said I could do it myself & didn't feel comfortable charging me for this. Also if I had any issues to call him anytime or he would be out to help. You just can't find good folks like that anymore. So now my diverter is leak free and the wife can enjoy. Thank you so much Ron.. I still have you on speed dial.

Hot Springs did not want to fix the leak. Instead they just tried to sell me a new hot tub. Ron was…read moreable to fix my hot tub at a fair price. When Hot Springs tells you that you need a new hot tub, call Ohio Cities instead.