Called him about an appliance still covered under warranty, as I was referred to him by the…read moreappliance manufacturer. From the get-go, he obviously did not want to take the job. He finally agreed to come, and in the next breath told me to call the manufacturer again, that he didn't want to do it. I felt that maybe he was getting paid less to do it, and it wasn't worth his time; in that case he should tell the company to not refer customers to him.

I waited until I cooled down to review this company. I thought perhaps the conscience of the…read moreproprietor would have bothered him enough to return at least a portion of the payment check. Having noticed that it was cashed immediately after his last visit, it was clear to me that would not be the case. Though the intent of his 2 visits was to replace two parts of my refrigerator in order to restore the water flow and icemaker, I paid well over $100 for a vacuumed kitchen floor beneath the appliance and got nothing more. The reader is left to draw their own conclusions.

The automated system said a tech would be at my house in the early afternoon the next day. No one…read moreshowed up. No phone calls. Waste of time.

Not happy with service. Diagnosed dishwasher back in December. Said he needed to order part…read more Started trying to call him in January but would not return my calls. Now February is almost over and still not repaired.

Needed outlet placed in a brick wall, existing outdoor and indoor LED lights replaced. The…read moregentlemen covered up everything around the brick wall to decrease the amount of brick dust getting in the house. They also used their shop vac to clean up after themselves. The gutter was in the way of the outdoor light and they removed it and replaced it when replacing the light fixture. Definitely would hire them again.

From the owner: The Service Company -- now partnered with Mr. Appliance -- has a long-established reputation for…read moreproviding quality repairs and unmatched service to both homeowners and business owners. Founded by the Vaughn family, our commitment to our customers and our community started 35 years ago, and it's the principle on which we operate every day. We repair household appliances, we make sure you have all the information you need, and we guarantee that when you give us a call, an experienced and trustworthy technician will be there shortly to help you out.

Great people! Good value... great for rental market! Check them out? Seem to have a good inventoryread more

From the owner: Gator's Used Appliances in Hattiesburg, MS specializes in refrigerator, stove, and electrical…read moreappliance repair.

The absolute best heat and air company in the pine belt! My AC went out on the hottest day of the…read moresummer so far. They were on it in no time and had it working perfectly. I wouldn't think of using anyone else.

Was already in my neighborhood. Came to work on AC. Was a smart aleck. Put new part on AC,…read morewithout asking, and then charged me $250.00. Came from a couple of blocks away, and in 15 minites had installed the part. I said something about the $250.00, and then he smart alecky said he would take it off. Then kept asking over and over "You want me to take it off, "You want me to take it off," Would not hire again.

I called them for several weeks to get them to come look at the stove at my property. Nobody…read moreresponded. Every time I called it went to VM. I honestly don't think anyone works here, or at the very least, they don't want to get any actual business. If this is how they treat new business, it doesn't speak well to how they'll do a job once they get it. You're better off calling probably anyone else.

Have been waiting almost 2 weeks for this company to repair our washer, initial contact (10/8/24)…read morewas good. However, trying to get status on pending repair non-existent, numerous calls to the company non-responsive. Can not get a straight answer, very-very poor customer service. They were paid an $85.00 service fee, but no service has been provided. As a consumer a courtesy status up-date should be considered for the customers peace of mind. If this is their normal treatment of people, they should be shut down. POOR BUSINESS ETHICS!