I rented a flat through Knights Estate agents for a couple of years through their Cardiff office (im not 100% sure its still there but I know they have another branch in Barry if it isnt) I liked that they would let us pay our rent in cash monthly in the office and they seemed to carry out inspections, gas safety certs at the correct time. Unfortunately we found them hard to get hold of sometimes as they didnt always pick up the phone or if they did you would get the sales office and they couldnt help and had to await a call back -there seemed to be no out of hours number which caused us a problem when we got burgled and needed advice, but they gave us our deposit back no problem when we left (although we did probably leave the flat cleaner than when we moved in) so no problems there! read more