CUSTOMER SERVICE!!! Jeremy Little, the owner, puts the customer and their needs first. Jeremy…read moreshowed up on time for my estimate and service. Other house washers would ask square footage and do a google view to give me a quote. Jeremy came to the house and did a visual of what needed to be done. He is prompt, thorough with his work. He uses top line, state of the art equipment for the job. He highly recommend LoCo Exteriors. He will be my house cleaning and window cleaner for the years to come!!!!

Excellent job, Jeremy was very professional, friendly and thoroughly explained what was being…read moredone. Highly recommend !

This details an unauthorized billing incident with Lowcountry Exterior Pros (dba Lowcountry Gutter…read moreCleaning Pros) involving my mother, Patti Cowart. On July 29, 2026, she received a reminder that an exterior cleaning service was scheduled for August 5, 2026. Two hours later, she submitted a clear, written cancellation request informing the company that the roof was clean and no service was required. Despite this written cancellation, the company charged her credit card on file $594.39 on July 31, 2026--days before the scheduled service date and prior to any work taking place. The owner of Lowcountry Exterior Pros (dba Lowcountry Gutter Cleaning Pros), Luke Muenzen, still refuses to issue a refund, and even taunted her to leave a review, stating it didn't matter and wouldn't affect his business. Key Unethical Practices * Appointment/ Billing notification was sent just days in advance of the service date, not the 30-60 days as required by SC Law. * Charging After Cancellation: The business processed a charge on the card on file after receiving explicit, written instructions to cancel the appointment. * Retaining Full Payment: The business retained $594.39 for services that were never rendered. * Inaccessible Cancellation: Customer communications lacked a clear, accessible path for service cancellation. * Conflicting Documentation: The appointment reminder specified a service date of August 5. However, Invoice #1020 listed September 3, while simultaneously showing it was issued and paid on July 31. * Misleading Invoice: Invoice #1020 was explicitly labeled "For Services Rendered" on July 31, despite no physical service occurring. * Failure to Provide Documentation: The business failed to produce a signed service agreement or cancellation policy permitting them to retain the funds. **UPDATE -- Response to the Owner's Reply The owner's response is disappointing because, rather than addressing the central billing issue, it largely attempts to shift the discussion toward me personally. The facts surrounding my mother's account remain unchanged. First, I am fully aware that I am not the customer. My mother, Patti Cowart, is the customer, and I am assisting her with this dispute and posting this review on her behalf. That does not change the underlying facts of what occurred. The owner now claims that my mother entered into a signed recurring service agreement containing a 30-day cancellation policy. We have repeatedly requested a copy of this alleged signed agreement and the applicable cancellation terms. To date, the company has not provided them. If such a signed agreement exists, there is a very simple way to resolve that question: provide the customer with a copy. What is documented is this: On July 29, 2026, my mother received a reminder stating that service was scheduled for August 5. Approximately two hours later, she submitted a written cancellation stating that the service was not needed. Nevertheless, on July 31 -- just two days later and before any service was performed -- the company charged her card $594.39 for the full amount of the service. The owner characterizes this as "pre-billing" to verify that the card on file was valid. But charging the entire $594.39 service amount is substantially different from simply verifying that a card is valid or placing an authorization hold. More importantly, the company had already received written notice that the customer did not want the service performed. The owner also states that a technician was later dispatched to the property. Dispatching someone after receiving a cancellation does not change the fact that the contracted cleaning service was never performed, nor does it explain why the company continues to retain the entire $594.39 payment. There are also still unresolved discrepancies in the company's own documentation. The appointment reminder identified August 5 as the scheduled service date, while Invoice #1020 identified September 3 as the service date. Yet that same invoice was issued and paid on July 31 and described the charge as being for "Services Rendered," despite the cleaning service never having occurred. The owner's allegations regarding my tone, complaints on other platforms, or involvement of law enforcement do not answer any of these questions. Those statements distract from what is fundamentally a very straightforward consumer billing dispute: Where is the signed recurring-service agreement? Where is the signed 30-day cancellation policy? Why was $594.39 charged after written cancellation and before service? Why is the full payment still being retained when the service was never performed? Why do the appointment reminder, invoice date, and stated service date conflict? These are legitimate questions, and personal attacks do not answer them. I stand by the factual substance of my original review.

From the owner: Keep Your Home Protected Year-Round with Professional Gutter Cleaning from LowCountry Exterior…read moreCleaning Pros! Your gutters play a crucial role in protecting your home from water damage, foundation issues, and costly repairs. When they’re clogged with leaves, debris, and buildup, your home is left vulnerable — especially during storm season. At LowCountry Exterior Cleaning Pros, we make sure your gutters are clean, clear, and flowing properly. Our professional gutter cleaning service removes all debris by hand, flushes downspouts, and ensures your system is working efficiently before we leave. We take pride in delivering 5-star service, trusted by hundreds of LowCountry homeowners who rely on us year after year.

I was very pleased with my recent service to have my gutters cleaned. They were very professional,…read morearrived when expected and did a great job! I will hire them again.

From the owner: Ortega Cleaning LLC is a family-owned company dedicated to providing you with the best service. We…read morespecialize in effective solutions, including window cleaning, high-rise window cleaning, skylight cleaning, pressure washing, soft washing, and more. Located in Bluffton, South Carolina, Hilton Head, Savannah, Georgia, Charleston, and surrounding areas, give us a call! Our 20+ years of experience speak for themselves

Patriot Power Pros did an outstanding job power washing and…read morewashing my windows. They arrived on time, completed the work. They even followed up a few days later to make sure that everything was to my satisfaction. (Who does that anymore) Thank You for a job well done!

From the owner: Veteran owned and operated we are so proud to be serving the beautiful Lowcountry of South…read moreCarolina. We are equipped with the latest technology in pressure and soft washing machines giving us an advantage over much of the competition and making our final results stand above the rest. Call or email us to schedule a quote today.

They are no longer in the business of pressure washing. Sad, because they were great.read more

Previously, I looked up someone low cost to power wash my house. But I definitely got what I had…read morepaid for. CHS Clean does the quality job you want and need. I'm glad to have found someone who can clean my house and walkway from now on. I'll be sure to post before and after pictures after my spring cleaning!

This is the absolute best company I've worked with. Incredible attention to detail and prompt…read more Highly recommend

While their product is ok their professionalism and customer service turned out to be about a zero…read more I hired them to chemically treat my roof. They promised to cover my foundation plants but did not. The chemical burned all the bushes and then seeped into the roots. I texted and called numerous times, they refused to even look at the damage they did. Their response was rude and demeaning. Made me feel because I didn't live in a million $$ house it didn't matter. Accused me of using a local nursery to get free plants out of them No customer should ever be treated this way. Take a look at my photos. Some bushes came back but are half the size now. Others died altogether.

No call back after leaving 5 messages. Not sure if there still in business. I have used them in…read morethe past & they were great.

Absolutely love Clean'N'Shine! Second year having them come in and do an outside powerwash and…read morewindows! Awesome job! Windows are crystal clear and the outside looks fabulous...pollen and mold all gone! They are on-time, courteous, and just the nicest people you'll want to meet! Definitely recommend Clean'N'Shine!