I love love love their t-shirts. I know that is an unusual item to love there but they have the best selection at a great price.

Usually Kohls is a pleasant place to shop but today we had the unfortunate opportunity of dealing with Brenda at customer service. For a person who obviously hates dealing with people during the holidays I'm shocked to see to see her in such a front and center position. Everyone else was warm and inviting, greeting customers as they passed. I was surprised to see the store so clean and organized for this time of year. But Brenda being the last connection of Kohls left a bad impression. read more

A while back ago I stopped in at kohl's and I was standing in line waiting to check out and I happened to go look at the stuff beside me and so I jump back into my place. One of the employees full on yells at me and tells me I need to get in the back of the line. There was only one person behind me. This is very unprofessional and I will not be back. read more

Tons of variety. Things always on sale. Family bathroom has small potty, large potty and diaper changing table. A+ read more

Kohl's - Department Stores Near Me - COOKEVILLE, Tennessee

It's hit or miss with customer service every time I shop here. Every now and then I get sweet, hard working girls, but other days, like today I was helped by a woman who seemed like arguing and being hateful was a sport. I was trying to return 1 item and exchange 1 item. She accused me of wearing and washing the clothes. ( they were on hangers with all the tags on them) She tried her best not to exchange sweatshirts because they were different colors ( she wouldn't look at the brand and ticket) I had to show it to her and she still argued. The more wrong she was, the madder she got. I was so upset I forgot where my card was and she walked away and wouldn't help me. I never even raised my voice. She was a nightmare named Ann or Annie. I am seriously thinking about not ever going back. Times are too stressful to pay to be mistreated. read more

Great Staff with friendly faces. Always fix any problem I've had with prices. Bathrooms nice and clean with a family restroom with mini toilet. Everything is usually on sale and clearance racks are a steal! read more

Always great, fast and friendly service. I always have great success when traveling to this are and visiting this Kohl's.

Bought some formal pants with flowers. There was a hole in them. This place is bad and going down hill. I suggest looking at your clothes before leaving. Or better yet, shop on amazon. Love amazon read more

I truly do love shopping at Kohls. I had some problematic online orders through out the Christmas season and this store is always packed which was slightly aggravating, but they can't help that it is part of shopping for the holidays. Customer service at the desk (Sharon was wonderful; the other girl back there not so much) I was finally happy at the end of my return/exchanges, but their communication between Customer Service Online and at the store level could use some work......it is slightly cumbersome and repetitive when there is a issue with an order or delivery read more

Its Christmas I understand ... I went to Kohls specifically to get a piece of jewelry for someone. I knew what I wanted and was definately purchasing today! IF I could get someone to wait on me... I stood there patiently for ten minutes - there were 3 people behind the jewelry counter and only 1 of them waiting on customers. The other two were sitting on their butts sorting through merchandise! Really? You just lost a $250 sale because you don't pay attention to your customers... The business went to JC Penney by the way - they wanted to serve me and sell me product! read more

I love Kohl's. They are a little pricey, but they always have great sales and clearance. I've had to return items and they are always always helpful. The store is clean with plenty of parking and clean bathrooms. read more

Yes be careful when shopping there ,they charged me twice for the same item ! Been 5 days and they still haven't refunded my money they over charged me ! So be careful and check your account when you get back home ! All I have been getting is a run around, about my money they over charged me . Might come down to legal action !! read more

The best retail experience I've had, aside from a Costco in Fort Worth, Texas in which all the workers had gaping strength; perfect. Speaking of retail perfection, our unexpected journey to Kohl's in Cookeville gave us more than we could have bargained for. We even got to park in the super-star service parking spots -both of them. Upon entering, we were greeted by a near-angelic host of lights, and instantly drawn by means of some inert pull to the jeweler's counter. Carrie was more than willing and MORE than able. Her great knowledge on watches has impressed customers for years, two to be exact. She knew more than enough, to satisfy my needs. ... in a wrist-watch sort-of way;). Great experience. Great costumer service. Great experience. Congrats. You showed this young buck right. p.s. since our transaction my wrist-watch has not only helped me keep time and date, but also saved a failing marriage. TGIK()ohls) read more