Make my Amazon returns here and always use the coupon which can be applied to clearance priced items. Their sales are incredible though you do need to pay attention to quality. read more

Kohls, what is happening?! I've been shopping at Kohl's for years and I just walked out, uncertain I'll ever walk back in. I pulled up at 8 pm. One hour before the store closed. When I walked in, the cashier was sitting on the counter of the cash wrap in jeans and a baggy, wrinkled t-shirt, kicking her legs like she was at the park. Great first impression! I needed a new outfit for a job interview. Found a few outfits I wanted to try, all potentially to take home. I went to try them on and found the fitting rooms closed (the COVID flashback was intense!). I asked the very casual cashier why (I promise, I was polite) and she told me they now close the fitting rooms two hours before store close. I told her that they were losing my business because I don't buy clothes when I can't try them on. She shrugged, said okay and told me to have a nice night, it was clear it didn't matter to her that I was walking away from spending money there (how much are you paying her? It's too much). Call me crazy but wouldn't a clothing store want the fitting rooms open so people will, you know, buy clothes? I get it, times are rough for retail. Kohl's is apparently addressing the problem by hiring staff that don't care about hard times and instituting policies designed to turn customers away. Interesting approach but the empty parking lot tells me it isn't working. Tired of stores forgetting that satisfied customers are key to profits and instead giving the bare minimum to get the store from open to close each day (seriously, I'm not asking for special privilege, I just want to make sure the pants fit over my hips and don't sag. Good luck Kohl's, I'm going elsewhere. If I can't try clothes on I may as well order them online for half the cost, the desire to make sure clothes fit being one of the last reasons I still shop brick and mortar stores. It's sad because Kohl's has always been a favorite and now I have to drive to the next city to shop for decent clothing and even more important, decent service. read more

Poor customer service! I spent about 40 minutes looking for the right pair of jeans when I saw the Levi's were BOGO 50% off. Finally found the perfect 2 pairs and I go to pay where they only rang up 25%. A manager was called and he went to go "check" the signage and I messed up by not going with him because when he came back, he said oh no it's 25% off and showed us a picture. Sir, if they were BOGO 25%, I wouldn't haven't wasted my time even looking through the jeans. The sign said 50%!!! He could have acknowledged the pricing was wrong, honored it to me for THEIR mistake and then changed it for future purchases. TERRIBLE customer service. I've managed plenty of retail stores and that was not the way to go about that. I bought the jeans, but after much thought.. I will be returning them because I just can't believe they would make it seem that I was seeing things. I even read the sign before I went to go pay because I HAD to be sure. That is why I didn't even go with him when he checked because I was certain. read more

I used to love kohls but over the years all locations have hit the dumps. After being a loyal customer for over 20years i'm now done. Kohls cash is a scam. They will always credit a return half kohls cash, half other payment even if you spend more on the other payments. They STEAL your money. The consumer should be credited based on the other tender first then kohls cash if the return requires it. Corporate will tell you lies to make it feel like they helped you then do nothing. Managers same thing. You are stuck with kohls cash no mater what always a 50/50 split on a return even if its only a small % of the tender. THERE ARE OTHER RETAILERS. This is a fast way to loose tons of customers. Ill spend my money else where. read more

My wife and daughter absolutely love Kohls and this store. Next to Dillards it is their favorite place to shop. I also like it for my occasional shopping. read more

Complete ripoff! My husband and I go in occasionally to see what's new and constantly find things that are twice as much here. For example the kitchen stuff, I bought kitchen aid mixing bowls at tjmaxx for $10 and at Kohls they are $32...seriously?! I don't even want to begin to describe how much they screw people with the jewelry! I worked at Jared and have my diamond and gemstone certification, the quality they sell is nowhere NEAR the price they charge. They get people with the kohls cash but really you are not saving any money. But on a positive note the Vera wang clothing collection is cute. read more