Called in last month to schedule my system's annual maintenance. Got a service date within a week…read more The technician Pedro arrived on scheduled time. He thoroughly cleaned all the split systems, 6 of them. He also answered several of questions. He also checked the fluid level for outdoor units. We can tell the difference from the air coming out of the ACs post cleaning. It was 7th year out of the 12 year contract. Every year I have got excellent maintenance from them as part of the warranty contract. I had never have to call them for any issues of any sort in 8 years.

I was in need of upgrading my existing central furnace to a fully electric heat pump and found…read moreRichair on Mitsubishi's official website. Richair is part of Mitsubishi's Diamond Elite contractor program. Mitsubishi put me in contact with Richair as they were the closest to me geographically. Their office contacted me and scheduled my appointment. The process was simple and straight forward and they answered all of my questions along the way. I have been using the heat pumps for 2 years now and I am extremely impressed with the performance of the machines. I remember during the installation the crew was extremely neat and respected my property. They covered the entire area with plastic and cleaned up after installation. I would highly recommend this company to anyone that is interested in installing a heat pump.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

All in all, the experience was reasonably good. The technician arrived on time and conducted…read morehimself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement.

I had a hot water pipe that cracked I reached out to Jay and within a few hours he was able to come…read moreto my home weld the pipe do the repair clean up and out of here within 1hour! Reasonable, honest and professional! Highly recommended. Thank you for the great service!

Excellent, efficient service. Arrived on time. Great communicator. Very pleased…read more Would hire again.

Fast, efficient service when modifying my HVAC unit to accept a larger filter. Would hire again.read more

This company showed professionalism from beginning to end! From their customer service to their…read morework performance, I would highly recommend!

From the owner: For over 20 years, NYC-based construction company, Iconic Mechanical, has been delivering…read morecommercial HVAC construction, service and maintenance throughout the New York area. From design to completion and anything in between, you are in good hands with our team of in-house professionals, expert project managers, HVAC service technicians, and skilled craftsmen.

Both air conditioners I've purchased from here have gone out within a week or so , they refuse to…read morerefund/repair cursed me out on the phone,, wasted money, do not go here, I think the positive reviews are fake.

terrible. aggressive when job was not complete and we asked for a discounted price. do not use.read more

Very professional family owned business - excellent and quick service, very helpful and…read morecommunicates clearly. They were able to assess the issues with the old system and gave us an estimate for the new system and were able to switch it out within a week of calling. Highly recommend. Honest and fair and a pleasure to deal with. Thank you very much

I would not recommend Big Apple Plumbing. I had them come…read moreto fix an issue I had with the connection with the boiler and my thermostat. They were not able to find that anything with wrong with it. I was charged a $200 service fee. I had called another plumber to get a second opinion and he was able to figure out what was wrong with it in minutes. I reached out to big Apple plumbing to see if they would be able to refund me due to them not being able to figure out the issue and me having to call someone else. They told me they were unable to give me a refund because 1. I did not call them back if the problem continued- I called someone else for a second opinion. 2. The receipt that I had from the other plumber did not have his business address on it. 3. They are also claiming that they had advised me to change the thermostat, which they never did.

Professional, responsive, helpful and empathetic to my situation…read more George helped us save money by pointing out there was a con edison rebate available! Due to permit issues we had for a separate matter, I had to reschedule with Mr.Air multiple times. They also had to hold 4 mini split ACs and two condensers for months because of the rescheduling. We had to change the order a few times due to changing our minds on the location of the condenser as well as electrical work needed. At no point did they complain or demand we store the equipment or move up the date. We had all of the ACs installed in one day (9am to 8pm), and they provided plastic to cover furniture. They didn't slack and didn't complain about my father hovering over them (he loves to watch contractors so he could learn; which I'm sure isn't pleasing to any contractor). Overall, the entire team at Mr. Air was fantastic to work with and so kind to us!

Seems like these folks probably do good work, and I really liked their tech who came to price the…read morejob. He was thorough and thoughtful and I was really hoping to use this company. However, it seems like they only offer "premium service". The estimate was not itemized and was way higher than other estimates, so I'll be taking my business elsewhere.

Had a great experience with their service. Everything was handled professionally and very…read moreefficiently. I really appreciated how fast and knowledgeable the team was. Highly recommend.

Our AC stopped working during a heatwave, and this HVAC team came to the rescue. They showed up the…read moresame day, fixed the unit efficiently, and even gave us tips on how to keep it running longer. Great customer service, honest pricing, and the house has never been cooler. I'll definitely call them again.