My hotel room was gross. The walls were covered in stains. The safe and my mini fridge were broken…read more Staff has been less than helpful. I do not recommend staying here especially considering the price.

From the beginning we were able to check in early and Gul(beautiful receptionist) was as friendly…read moreand accommodating as one could be. I usually stay @ the intercontinental which is centrally located but this was a nice change for me. The price is excellent for what you get! The staff in conjunction with the quiet, charming town around it was beautiful. It's a short stroll through an amazing park to all the action @ Altstadt and Königsalle. I will definitely stay here again.

The hotel is in a good location. It is easy to walk to lots of restaurants and stores. The hotel is…read moreclose to the train station and an easy walk to there. It is also an easy drive from the airport. I stayed for three nights while in town for work. Check in was easy even though I had to wait a bit for my room. My room on the 5th floor was comfortable temperature wise but my colleague on the 9th floor could not get her room cold enough. The room was large by European standards. I had a very large bed and it was comfortable. There was a small television in the room. The bathroom was compact and only had a shower. There is a container that has hand soap at the sink and a container in the shower that is both body wash and shampoo. That is the extent of the toiletries. My big issue with this hotel was the speed of the internet. It was painfully slow, when it was even working. Super frustrating because it kept going in and out. I tried to talk to my husband through a Wi-Fi call and we ended up giving up because he couldn't hear half of what I said. I asked at the front desk and was told I should switch over to a second network. It was just as bad. So, decent room but horrible internet.

Luxe lodging. Located in Japan Centre of Dusseldorf and…read morewithin 10 minute walk from Dusseldorf's Hauptbahnhof. Luxuroius lobby and friendly staff await you. High end bar and steakhouse in the lobby. Corridor leads to a high end travel shop selling Tumi and Bally bags. Rooms are a bit older and are in in need of some more modern paint swatches, but hey the place is still nice as heck. Free parking. Great food choices surround the hotel in all four directions. Great customer service. Sheets are turned down for you in the evenings. I felt like I was a pretty big deal.

This is hardly a two-star hotel and no where near a 4-star for the following reasons:…read more The hotel has been bought by Sunday and no one had informed me via email whatsoever. I came from airport on a taxi and we were keep looking for Mercure Hotel sign for over 30 minutes, which was very frustrating. I learned communication is one of the worst things at this hotel. Rooms are very old, no fridge, no bottle water when you arrive which makes you to go grocery shopping as you arrive which is ridiculous. Bathroom is moldy, no trash bag inside the trash cans. No phones inside the room to communicate with the reception, no piece of information about how things are working in this hotel. Staff at reception were Ok but oh my lord, the breakfast area staff beyond rude. More specifically the chubby guy with black hair. He has his own rules and as soon as you don't speak German he gets more rude. He is very entitled and bossy and gives you the impression that you paid the hotel to have him to boss you around. Breakfast was served until 10:30, and since I was jet lagged and on vacation I was going usually after 9am. One day he said he took the milk because " breakfast time is over at 8:30", the other day he took the cream cheese away. One morning as I walking to seat at a table, he loudly called me out and told me he wants me to seat at the front. They are very condescending as well, when I expressed my concerns to the receptionist, they would change their attitude and words and blame it on miscommunication. I stayed EIGHT nights and every morning the chubby black haired guy would ask for my room number while I was observing him he was not asking from German speaker guests. All and all, this was my first and last time staying at this hotel. They know nothing about customer service and they would ruin your vacation with their horrible service.

Nice rooms for a very fair price. The breakfast goes extra, but it is worth it: room with breakfast…read morefor 78€ a night is good for Düsseldorf. Unfortunately we had to move to another Mercure hotel to get diner - the worst I ever had. If there would have been a possibility to get diner here in this hotel, and it would have been as good as the other parts (room, breakfast) then I would probably have rated this hotel with 5 stars.

Excellent hotel in the heart of the city. It is brand new and feels like modern luxury. Staff is…read moreprofessional and friendly (and sharply dressed). The rooms are reasonable large for European hotels and feel luxurious and modern. Rainfall showers! Would stay here again.

Wonderful business hotel right on the calm end of the Kö. The staff is efficient and friendly. The…read morerooms are great, and although room service dining is limited to midnight (with the exception of one vegetarian option after that), the prices aren't bad at all. We were able to check in early as the friendly concierge was able to give us a call right after our room was ready, and even had our luggage moved to the room before we got to our room. The hotel staff also delivered newspapers to us in the morning as well as had a wonderful shoe shine service. Turn-down service is something you have to request every evening, but even then, it is worth the phone call just to replenish the coffee and tea in the room and get some water. Speaking of coffee and tea, they don't have a coffee maker in the room, instead using a kettle to make both tea and instant coffee. Also missing was an iPod dock, which is an interesting oversight since I would rather listen to some good music than watch foreign language television in the room! The bar downstairs is very trendy with some really good and well-priced snack and menu options. I loved the garlic fries after spending an entire day walking in the old city and drinking the alt beer. Checkout was plain and efficient. You get what you pay, and the stay was memorable.

Outstanding hotel with the best in class service from the staff and the little attention to detail…read morein the rooms. You go through the "Living Room" to get to your room with a personal assistant escorting you to show you all the details. We went over the Holidays and the hotel is very convenient to the Christmas Markets and high end shopping is very close by. Max who was running the front desk was outstanding in helping with several requests that we had. Stephanie was our personal assistant who was also very charming and helpful. A must stay while in Dusseldorf.

5 stars is not enough..... My colleague was able to swing…read moresome very competitive rates when he booked six months ago. During the trade show we were here to attend, they go for $2300 per night. They were less than $600 when we booked many months ago. That is actually competitive when compared to tiny horrible places we have stayed before for about $400 a night. My company is generous and understanding so this type of hotel is definitely a treat. Hard to call my wife back home to describe the marble interior, the spiral staircases, the private living rooms, fully stocked and complementary mini fridges, waterfall showers, huge tub, bidet, electronically controlled drapes, luxury towels and robes, turn down service, killer bed and pillows, garden views, perfect location next to Old Town, fast wifi, the most amazing complementary breakfasts and killer lounge. Yes, dear, business travel sucks.

My hotel in Oberhausen Germany is very clean and upscale. The rooms are beautiful and the staff is…read moresuper friendly. This is my first time time in Germany and it was special.

The room was clean, however it's old and it use to be a smokers room so that stale smell is in the…read morecarpet and curtains. 1st problem was that the A/C didn't work for the first 3 days (we were here for 6 days), Once fixed it went from one extreme to the next it was stuck on the lowest setting possible. if you want something from the bar you literally have to go looking for someone to take your order and if there was someone in the bar they just didn't take your order you had to tell them you needed service. The majority of the staff wasn't friendly. The only person was decent to us was Andres. Do yourself a favor DO NOT STAY HERE!

The Maritim is a great hotel if you need the convenience of being near the airport. While I would…read morerather be in the city center, at least it is easily reached from here. The hotel itself is lovely, the rooms well appointed and clean, comfortable beds and a great shower. The windows open, but if you are facing the airport, it will be loud, having said that, it is very quiet when they are closed. Breakfast is typical German style, no complaints. The bar is nice and cozy. Staff is friendly, helpful and smiling. Being close to the airport, there are many shops and restaurants there if you don't want to venture into the city. The Maritim is a great choice.

Great location, very convenient for overnight layover flights, you can walk to Dusseldorf…read moreInternational Airport as it is next door. Modern hotel with nice clean rooms and dining options. We did not have any issues hearing airplanes flying by over the night, we slept wonderfully even though the terminals were nearby. Had dinner at the bar, the server was very nice and my BBQ burger was delicious. If I have a future overnight layover in Dusseldorf I would definitely consider staying here again.

Good price, great service, lovely breakfast! Wish I could give them 5 stars but the rooms are…read morevery, very small.

What a dump even by European standards. Beds are like sleeping on concrete. The room service is non…read moreexistent and even though most of their customers are English speaking they have no English channels. Avoid this place if you want be able to sleep.