My Air conditioning went out on a Saturday night, we were all so hot by the morning and I had to try to call someone out to fix it on a Sunday. I called 3 different places, the only one who answered was Mike from Kona Air Conditioning. He was so professional and friendly, he knew it was around 83 degrees and humid, and he said he would be out within the hour!! On a Sunday! I cannot tell you in words how much I appreciated that he came out so soon, And he fixed it within the hour!! :) There are not many businesses like you in this world today! Thank you, thank you, thank you! read more

We absolutely 100% recommend Kona Air Conditioning! They are the highest quality professionals, they listen to your concerns and focus their solutions on your key issues, budget, needs, etc. That said, Desmond does a good job of educating his clients on options! After all they are the professionals so plenty of options to share! Katie who handles the office, scheduling, client questions...is absolutely awesome as well! We had an air conditioner that had been out of commission for awhile, we had used one contractor who did an expensive patch fix that did not last (it seems that he did not do a complete review of our system and had not fully assessed or even looked at the equipment in our attic) which was quite unfortunate and rather costly, to the contrary Desmond with Kona Air Conditioning took a really good look at the whole system and clearly explained the issue and initial options. They manage a crew of terrific air conditioning professionals that get the job done with minimal disruption to a household. Totally clean, taped off areas and used plastic and drop cloths. Did not even have to cut or expand access points. No excessively long wait times either once we decided to move forward with them. Warranties on service/labor, warranty on parts/new equipment, they handle product registration and any rebates from Hawai'i Energy. We could not be happier with them! To a person every one with their company has been 5 Star terrific, professional, respectful, informative, responsive, customer focused, and just very nice people to deal with even if your grumpy from being hot when your old AC fails. Thanks Kona Air Conditioning, we are going to refer our nearest and dearest to you...and any one reading this review! read more

Simply an amazing company. Katie, who runs the front end of the company, is incredibly friendly and FAST. Like OMG. Given how short-handed everyone is these days: How in the world was she and Desmond able to get their crew over here so soon to do our project (replace a dead mini split with a 3-pronged system). But they did it. And they came in, right on time as promised, and did all the work as explained, left our home absolutely SPOTLESS (I mean, really, it was cleaner than it was before!), and then left us with a brand-spanking new air-conditioner system in our home. It was all in one day (again, as promised). So many people show up late, or leave half-way through a project and return days later, to finish without so much as an excuse. Not these guys. They were rock solid, reliable, dependable, responsible. And the icing on the cake: They gave us the best bid on the job. Loved these guys. Absolutely not one negative thing to say about them. read more

Desmond gave us a very thorough analysis and a quick and competent repair. We brought in Kona AC after an expensive diagnosis from another company. What a relief when Desmond quickly diagnosed the issue and got our system running again. He communicated frequently to keep us apprised of exactly what he was finding. read more

Mike is wonderfully knowledgeable and skilled. He installed new split units at a very fair price, and partially repaired an existing older unit. At first he was extremely responsive and came out on a moment's notice to evaluate a problem and make small repairs. Lately however, scheduling has become a complete nightmare. Mike won't give a firm date to come out and finish the repairs, and then doesn't respond to emails or texts for weeks on end. I suspect he's overextended and doesn't have enough staff. But still, that's no way to keep customers cool. I realize that a small residential job doesn't compare with commercial work he might have going, but that's still not an excuse to blow off your client and not give a firm commitment. read more

I am very impressed with this company. Our air conditioner went out in the late afternoon on a Friday. When I called, I totally expected them to tell me they wouldn't be able to come out until Monday. I was surprised and pleased when they told me their guy could be out within the hour. He came out, found the problem and was able to replace the part the first thing the next morning. We have used this company a few times before to clean out the clogged drainage tube and they are always fast, professional, and friendly. They have never tried to upsell us into unnecessary service and I highly recommend them for any air conditioning service read more

Very dependable does great work very friendly the work was awesome always on time he is there when he says he will be

they did my home air-conditioning and heating very reliable, very well priced highly recommended. I did all the research on the local heating and cooling companies and wound up with kona air-conditioning. So glad that I did. Thank you, mike. read more

Nothing but good to say about this company Thank you for your help and not taking advantage of us I appreciate it Aloha read more

Called to ask about window unit AC installation. This company does not install window AC units, which is fine, he suggested calling a handyman. I asked if he had a recommendation for a handyman and any idea of cost and he said no and just hung up on me. Poor attitude and no willingness to help answer a simple question. Not the Aloha spirit. read more

I had to arrange our AC repair/replace in HI from our home in CA. I checked with a few companies but Steve at Kona AC was the most responsive. He went by and checked our AC. Then he made recommendations with explanations. After going with Kona the work was done on time and for the agreed upon amount. Very professional. read more

Mike of Kona Air came out to assess our current unit and priced both a repair and a new AC unit. He was honest and didn't pressure us to make a decision. I also appreciate that Mike didn't try to up-sell us suggesting a newer, bigger, quieter unit than we needed. Mike gave us information and let us decide. Mike has installed so many units in hot climates like Hawaii and Arizona, he was knowledgeable about what we needed and guided us well. Finally, Olga did magic with the schedule and fit us into their busy summer. They were able to get our new AC unit installed just before my mother arrived who has health issues and needed a regulated temperature to maintain her health. Mike and Olga provided exceptional customer service and I could not be happier or more grateful to have worked with him. I'd recommend Mike & Kona Air to anyone in a heartbeat! read more

Super trustworthy, great quality of work. We have an old AC unit that keeps breaking down and Kona AC has been there when we needed them the most to get through hot days here in Kona. read more

After being away on vacation for two weeks we came home to hot, humid and AC not working. After doing my own diagnosis but realizing getting a professional opinion would be the smart move, I called Kona AC. The info on the web said they were closed but when I called, Mike answered. He said he would be at my condo in under and hour. True to his word, he arrived in less time than expected and within 5 min had confirmed my suspicions. A few minutes after that he was done. New capacitor installed and the unit was blowing cold air. Mike was incredibly professional and that's really all you could ever want from a contractor. If you need AC service I highly recommend Kona AC. When I need to install a new system I know for certain these guys will be the first ones I call. Mahalo. read more

From start to finish Mike and his team were over the top excellent. I purchased top of the line Mitsubishi units and they are a complete game changer for quality of life. If I could give 10 stars I would. Thank you Mike and TEAM!! read more

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Just like last time, a day after I arrive back in Kona, my house's central AC goes kaput. I now have a 17-month-old who isn't used to Kona's heat and humidity and is sweating bullets. I contact Mike and he still remembers me. Within the hour he arrives at our house. Within another hour, he identifies the problem, explains what's happened in a clear, concise way, fixes our central AC, refills our low freon, and even imparts some tips on how to watch out for warning signs with our AC going forward. Mike is the epitome of professionalism, honesty, efficiency, and accountability. Seriously the best. Thank you for being our superhero. - A Grateful Mom (yet again!) read more

This is the guy you call. Period. He calls you back, he shows up when he says he will and he knows what he's doing. When he tried to repair my system and found it was too far gone to be repaired, he apologized and wasn't going to charge me for the time spent. I thought I was the only one who still did things like that. Mike said it was going to need a new system and would be about x-amount of dollars. Long story short, the job was done and works better than the AC I originally had in the house. By far. Like I said, this is the guy you call. Period. read more

We recently needed to replace our entire central air conditioning system. Made a few calls, checked online and found Kona Air Conditioning to have the most 'positive comments, highest rating and 'good' reviews overall. Called their office and spoke to Olga, once she knew our situation she advised Mike would contact us shortly, he responded right away, discuss our needs and offered several options. Mike was very knowledgeable and provided us with the best solution and estimate the same day. We scheduled the work, Mike and his crew ( James & Alex ) arrived that morning with all the new equipment and ready to go to work! They took extra care in protecting our flooring / carpet and furniture and we're very professional throughout the entire project. Would highly recommend Kona Air Conditioning for all your HVAC needs. they will do the job right the first time!! read more

Super fast and efficient. Checked back later to make sure we were happy! Highly recommend!

Mike at Kona Air Conditioning was fabulous. I called 12 companies and most didn't even answer the phone. Not only did Mike pick up the phone, but when I explained what the problem was, he said he would be over in about an hour. Who does that in this day and age? When he was running a little past an hour, he texted me to say he would be a little late, which is OK, you know, as long as you're informed. He quickly diagnosed my problem, which was the motor. Mike says this type of motor is quiet and efficient but it tends to be affected by salt air and needs to be replaced every 5 to 7 years, which is good to know about this type of Carrier AC. The whole bill, including parts and a new filter and labor was right around $700. Mike picked up the part, put it in on the same day, and my AC is working great. I love this company, and I am a very hard person to please, or so I hear . . . Don't bother calling all those other HVAC companies. Just call Mike. He seems a straight shooter, honest and he knows his business. read more

Mike from Kona Air conditioning is the best!!!! Quick call back, quick service, good fair price, and Mike fixed the problem no one else could fix! Thanks Mike, Cindy A. Jean read more

Mike of Kona Air Conditioning is the best hvac expert I have ever seen! He is honest, very responsive and saved us from a $13000 scam! Fixed or systems, they have never worked better! Thank you Mike! 5 star service!!! read more

Mike from Kona Air Conditioning is fantastic to work with. He is extremely knowledgable and when we had issues with our AC he presented reasonable options for us. He did not try to upsell anything and he was very patient with all of our questions. Our situation became an emergency repair for our guests and Mike reacted quickly and professionally to resolve the issue. The guests even commented to us that he and his crew were professional, hard-working and thoroughly cleaned up the unit after they completed the job. Since we were not on the island and could not be there, we were especially thankful for Mike leaving such a good impression with the guests. We also have spoken with Olga at the front desk and she was so helpful right from the start. Our experience with Mike and his team was refreshing since we had been working with another AC company and the experience was less than stellar. I would not hesitate to recommend Kona Air Conditioning for any AC work and we are so glad we found a reputable place to work with. If we have any AC needs in the future we will call Kona Air Conditioning immediately. read more

Mike and his whole team were great. He was quick to respond to our questions and gave us straight answers. Olga's attitude and cheerfulness is great whenever we speak with her, and J.T. and the other techs have been considerate, understanding and ready to share their knowledge. read more

Fast friendly, reliable, assessed our needs and didn't over sell. Crew was clean, efficient and friendly. Wore masks and really did a great job. Olga in the office and Mike the owner were great. Answered all questions, listened and truly met our needs in every way. We couldn't be happier. read more

The first time our AC broke was an insanely hot night last year, as we live makai side in Kona. My asthma was in full effect and Mike Rooney responded very quickly when I reached out. In fact, the Yelp reviews Mike & Kona Air Conditioning had were what influenced me to call him first, and they were all spot on. He came out the next day, inspected the outside unit and everything in the attic. He found the part that had given out, replaced it (going to show that he is thorough and professional),and did a yearly maintenance that it was in desperate need of. I know from experience a lot of companies here could have gouged the bill because of the desperation factor: not Mike. The bill was incredibly reasonable and earned him a customer for life. Fast forward to this year when our aging unit had another hiccup. Mike earned himself the title of Saint Mike in my book forevermore because his approach was just as straightforward, professional and honest as it was the last time. He saved me from another asthma attack and I am very grateful. It's very refreshing to see the picture painted in reviews come to life so nicely. I would recommend Mike time and time again. He'll tell you like it is and you'll know what to expect down the line and I appreciate that. Thanks, Mike! read more

Mike of Kona AC answered my call and was able to get to my home within about 3 hours. He diagnosed the problem and followed up immediately with locating the parts. He was very thorough and kept me informed. I would highly recommend Kona AC. read more

I want to truly truly thank Mike for coming out to check my Daiken split unit AC. My unit is 15 months old and I clean the filters every month, wipe down both wall mounted units& rinse the coils on the outside compressor. I'm a retired Kern County Fire Captain from Bakersfield Ca. All maintenance is performed on a monthly bases just like we carry out maintenance on a monthly Basis as we do at the fire station. Mike spent over 2 hrs checking my unit to fine out about the condensation drips from the living room unit. The unit is mounted to high on my vaulted ceiling & the humidity is very high. Mike checked the unit also checked the outside unit and all is ok, no major issues. The previous AC company came out and really did nothing, did not check the load ( amp), did not use any instruments to detect any leaks. From them I was told it would be about 300.00 to 400.00 dollars to fine a leak. THERE WAS NO LEAK. For his time and work and leaving me with some chlorine tablets. The cost was NO CHARGE!!!. I repeat NO CHARGE. If you ever need your AC unit installed, repaired or service CALL KONA AIR CONDITIONING . They are the BEST. I will never call any service company other than KONA AIR CONDITIONING. They saved me Thank you Mike read more

Mike from Kona Air Conditioning came to our condominium to service and access our air conditioning unit. He was on time and did a thorough job. He told us what to expect in the future and did not charge us an arm and a leg. Excellent company! read more

This is the company to go to with your air conditioning repair needs! Our air conditioner had several boards "fried" by a geiko and the company that we called to repair it only found two bad boards. They said the compressor was also bad and said we'd have to wait up to 6 weeks to get a new one. A compressor cost over $1,000 plus labor. We were frustrated and called Kona Air Conditioning. What a great move that was! Mike came out fast, evaluated all boards, found another bad board, and said he believed the compressor was OK. He ordered replacement boards and returned in two days. Had the A/C working in no time. He even found several other problems related to the first company and fixed them as well. Finished off by giving me a lesson in maintenance to save money in the future. I will never use anyone but Mike and Kona Air Conditioning! read more

Mike is our hero!! We own a condo in Waikoloa Beach and our old air conditioning unit went out and was not repairable. Mike came out the same day we called him and we had a bid for replacement by 7 am the next morning. His bid was considerably less than the competition. He was able to replace our unit within four days in time for our next rental. We found Mike to be very knowledgeable, professional and with wonderful customer service. We would very highly recommend him. Mike is the best!!! Rich & Carole read more

I live in Kona at Alii Cove directly across from the ocean on Alii Drive. I needed to replace my central air unit and found Kona Air Conditioning online. After reading all the positive reviews on Yelp, I called and made an appointment. I cannot overstate how happy I am with the results. Mike was able to replace my unit in 1 day once the equipment arrived from from Honolulu. He was professional and prompt (unusual for trying to get things done on the Big Island) and able to do the work at a lower cost than competitors. Don't waste your time calling other contractors because Kona Air will treat you right and get the job done to complete satisfaction. Thank you Yelp and Kona Air. read more

True to all of the other good reviews, I can attest to Mike's integrity, professionalism, and followthrough. I called for help with my whole-house dehumidifier during the busiest AC season. He had a new receptionist who, with good intentions, kept moving my appointment to try to get me into the schedule. After 3 weeks I was told that he couldn't come at all. I wrote to him through the website to express my disappointment and he called me back immediately, apologizing profusely as he did not know that had happened. He offered to come as soon as possible, which was first thing in the morning the next day, Saturday. To make up for the confusion he got my machine working again -- with thorough explanations and helpful advice about regular maintenance -- without charging me, which I thought was over and above. Very hard to find this kind of customer service! It is greatly appreciated. read more

Mike at Kona Air Conditioning is a true gem. Like others have said, he is all about getting your system up and running again at a reasonable cost. He is knowledgeable, responsive and flexible. He takes the time to educate you about your system, and what to expect in terms of longevity and cost. When we had a problem six months ago he came out the day after we called, which was a Saturday! The other AC companies we called were telling us that they "might" be able to come out in a week. When we called this time he was out within the hour, working us in to his schedule. You can be sure we will use him for all our future AC needs. read more

I called this morning and told Mike that our office A/C wasn't working. He was able to stop by today and have a look. He did get the system running and was very honest and upfront about the age of the system and the next steps if it fails again. I could definitely sense that he was recommending reasonable steps we could take to keep the system going, short of replacing the whole system--a very costly and intrusive process. I appreciate his forthright assessment and clear communication. And, of course, it's nice to have a comfortable, cool office! I could tell that Mike is highly-trained and experienced at what he does. I would highly recommend Kona Air Conditioning for anyone or business that needs to get their A/C fixed. read more

We arrived Dec 30 and found out our AC was dead. The weather wasn't too bad but it was a little muggy and warm inside. On the morning of the 31, New Year's Eve, we called Mike. He promptly showed up within an hour of calling and fixed our problem. He was straightforward with us and that's pretty much all you can ask for. read more

Since we live off-island, when our guests reported the A/C was broken, we didn't know who to call. After reading the great reviews on Yelp about Mike at Kona Air Conditioning we called. He said he was booked up, but referred us to his former company, Air Conditioning Services. When we called ACS, the soonest they could come was 3 days. We called Mike back and he said he'd try to take care of us that night if he could. Turns out he wasn't able to come that same night, but he did come the next night and got us up and running again. We really appreciate his good communication, willingness to work extra to take care of us, and the honest appraisal of our A/C unit. Highest recommendation for Mike and Kona Air Conditioning. read more

Mike went above and beyond as far as response, accountability, expertise. We will continue to recommend him. His follow up has been exceptional. read more

I was at my vacation house near Kona and my AC went out. I found a company on-line and they showed up the next day. They had to send a 2nd guy out because the first one didn't know what was wrong. The 2nd guy told me that I needed a new system and said his office would call me with a quote. I saw a Kona Air Conditioning truck in the neighborhood and asked him if he could look at my AC. Mike came over about 30 minutes later and replaced a $45 dollar part. My AC works great now and I saved a bunch of money. I would recommend Kona Air to everyone. read more

Called and spoke with Mike. Wanted to have him come to give a quote to service two A/C units. He said he did not know when he was able to come to look at our system. Asked if I could schedule an appointment to have him come by at give a quote and he responded " oh we don't get up to your area often and it's too long of a drive"! WOW what a crappy attitude!! read more