The best insurance agent and helped me with a lot. Love this agent and does alot of hard workread more

From the owner: The Jennifer Draney State Farm Agent office is committed to serving CT and NY, including Fairfield…read moreand Litchfield counties, with comprehensive coverage options, including Life, Home, and Auto Insurance. Our dedicated team aims to make your insurance experience seamless and convenient, making sure you and your family are thoroughly covered. Let us be a Good Neighbor today and support your insurance needs. License #: CT-7539175, NY-LA1101818, NY-PC1101818

Very poor communication! And then just when you think you have an agent direct line, you call it…read moreand it sends you to the Allstate 800 line, and they have no idea anything about your bundle package so it's a huge waste of time and you run around in circles. 24 hrs it took to respond about a cancellation. Then, when my homeowners came up for renewal, I asked to shop around , and I got every excuse under the sun to not have to do it. I guess maybe they know best! Not very customer savvy! And if I could put a zero rating, I would give no stars at all! I called and I saved myself half of what I was paying them! That speaks volumes! With the same coverage, I might add!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. From an early age, I've enjoyed helping people. That passion led me to open my agency here in 2019. Providing outstanding customer service in a community I love, while helping people learn how to choose the right coverage, is rewarding. When I am not in the agency, I enjoy spending time with family, attending the high school football games, working out, watching my children's sporting events, golfing and traveling are among my hobbies.Giving back to this community is important to me which is why my agency supports Toys for Tots. I'm also a member of the Monroe Chamber of Commerce where I work with other business owners on the betterment of the community. When customers come to my agency, I want them to feel welcome. You can always stop by for a policy review or to get answers to insurance-related questions. Call or stop by our agency today!

liberty mutual insurance boy what a shady operation. quote me at 144 a month...then the bill is…read moregoing to be 270 a month? i'm going full blown karen on your ass #libertymutual

Agent Serena Johnson did an excellent job of helping me replace a competitor's policy with a LM…read moreone. Involved a complicated situation, but all done via internet. Agent Johnson very knowledgeable about product and procedure.

Worked directly with Adam. Unfortunately my experience was been disappointing. When negotiating a…read moreprice for rental properties he made me feel like he had the last word. I thought the agents worked to make there customers happy, but after asking him to negotiate ONE home for me he acted like he was waisting time with me and was very reluctant to even get back to me. He broke ties with a client. Seems like he has enough work or customers that will do what he says. Not a team player. Or at least that was my experience. Hopefully in the future he will see his clients as part of a team, and not a nuisance.

I have my home and car insured with Adam MIller Agency. They always go that one step beyond to…read moreaccommodate every need. Julie answered the phone two minutes to closing and we were able to purchase a vehicle that night. She stayed until we received our paperwork, and saved us a one hour drive back to the dealership. If there is a premium increase, Michael will look for another carrier to satisfy our needs for less money.

Cannot get a human on the phone - agent does not return voice mails or emails. Their corporate…read morevoicemail service is a joke! it is just one big circle. After 12 years - I quit!!!!

Seems as if Liberty Mutual wants to lose as many loyal and long term customers as possible…read more Totally impossible to get them on the phone unless you have an hour or more to wait on hold. Once you finally get someone, they are either completely incompetent and can't take care of the simplest thing or they just hang up. I have been a customer for over 20 years and have several policies but I'll be shopping for ANY other insurance company.