This guy misdiagnosed me at 19 w bipolar..I'm not bipolar.i have severe ADHD. He stole 2 decades of my life where I was on meds that made me way worse ..I need a lawyer Thanks loser read more

Never had a bad experience here. The doctor I see most always is on time, and I'm in and out in 10 minutes. A bit too far away from where I live now, but would definitely suggest the office to others. read more

Kreinbrook Psychological Services - Counseling & Mental Health Near Me - Greensburg, Pennsylvania

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I've been going here since 2015. My therapist is very kind and always on time. She has helped me through a lot. Although when things were bad for me, they only took me twice a month. That's fine now, but it was a struggle then, I needed at least once a week. Their staff is always polite and professional. I can trust them. For psychiatrist appointments, the wait time can be anywhere from 10-30 minutes. If it's under 10, you're lucky. Still, I am tremendously better because of what this place has given me. read more

Kreinbrooks is a terrible place no compassion for the patients. They never answer the phone even if you call the emergency number. Do not go here unless you want to be ignored read more

I have been going to Kreinbrook for over 4 years now. The experience has been an extreme struggle. Even with an appointment I have had to wait over two hours to be seen by my psychiatrist. It is to the point I don't even worry about arriving on time anymore as I ALWAYS have to wait a minimum of a half an hour. My psychiatrist Debra has miswritten my scripts on multiple occasions yet for me to get a corrected script I got charged as if I had an office visit and they billed my insurance. I went last week to my appointment and told her I needed a prior authorization for my insurance company for my prescription. I went to get it filled a week after and I find out that she never even contacted them! I had to call several times to just get through to someone to try to get this resolved. If you can go somewhere else even if it is an hour away I recommend doing so. Do not go anywhere near this place. read more

Terrible, terrible, terrible. Steer clear. Had the utmost respect for Dr. Somen, then I couldn't miss work to be there. It was all understandable at first, til she wouldn't renew my medicine until my appt. a week and a half later. I'm no doctor but you just don't stop taking anti-depressants cold turkey. I have no respect for this place at all. read more

As it's been said numerous times, this place seems almost devoid of customer service. Numerous times they postponed my wife's anti depression medication multiple times, to the point where she just has to go with out some days, and for pills that need to be taken everyday, it's incredibly unhealthy for her to just stop taking them, and this has happened over 3 times all because the doctor somehow couldn't make it to the appt. I've heard the countless horror stories about this place. From dr. Kreinbrook arguing with a woman that has dementia, To doctors just not caring and being there for the paycheck and openly arguing with clients. The people that work here are a tab bit on the rude side also, I don't know if it's the interns or the people that have worked there a while, but people seem to get all sorts of shade thrown at them from these workers when they just wanna ask some basic questions. If you really need psychiatric care there are more places than kreinbrook, please do your research before comin here. It's sad because this place acts like it's the only psychiatric place in greensburg but there are far better doctors than the apathetic workers you'll get here. read more

Never in my life of dealing with Mental health issues did I EVER think that people would treat someone so badly. Today 5/27/2020 was my first new patient visit. Needless to say I didn't stay. The therapist was rude and yelled at me for not having a mask. All she had to do was ask. I had one in my car. I just forgot it. While I was sitting in the reception area not one person mentioned the needing a mask in the office. I wish I would have recorded the way they spoke to me. I was appalled. I told her I have a mask in my car and I'd go get it but the therapist went out and asked the receptionists if they told me to have a mask. First of all I called there 3 times each time I got another person and not ONE PERSON told me to bring a mask. Secondly, someone working with mental health patients should show some kind of compassion. NONE of which I was showed while I was there. I showed up for my appt early to fill out paperwork. I work in a drs office and I would NEVER treat anyone the way I was treated. The only reason they got 1 star is because I couldn't give less. This place is a joke and I ended up walking out. I didn't even get to talk to the therapist. So I will search for someone who actually gives a damn about my health, because clearly this place isn't it. Please if your have some issues this isn't the place. Go elsewhere. I wish I would have met the doctor. That was the ONLY reason I was going. I have a wonderful Therapist whom I'm NOT going to leave. I just wanted to find someone to help me with medication. NOTHING MORE! read more

Horrible. They do the bare minimum and are only there to collect money from insurance companies and prescriptions. The moment you need real help and your mental illness affects your attendance, they tell you their notification system isn't reliable and they kick you out, providing you no direction from there. My wife recently had this exact issue and we're now facing difficulty getting her medicine and treatment for her mental illnesses and this facility and staff couldn't have been more cold about her discharge. Her treatment as a patient was barely passable as well, and as a patient myself for anger management, I never felt my issue was handled much deeper than a sheet of recommendations I can find in a magazine. If you can, go anywhere else, even if you have to drive a little further. These people do not care. read more

Quite possibly the biggest group of degenerates I've ever had to deal with. They scheduled me for an appointment at the same time as someone else. I took the day off work and drove 50 minutes and they refused to see me as a result of their own stupidity. Do yourself a favor and don't ever go here. It's not worth the endless headaches. If it were possible for me to select 0 stars I would do so. read more

The customer service is lacking at this place at the front desk. The phones are not a priority for the employees when trying to call in. Dr Somen and David Keys are wonderful. I have been going here for almost a year and they have treated me great. The desk on the other hand is like I am inconveniencing them when I call or come to them. read more

Dr. Fruman is supposed to be a child psychiatrist??What kind of doctor doesn't even know your last name when you have an appointment, not to mention completely ignoring our daughter (who was in fact the patient..) Worst "doctor" of any kind I've ever met. Rude, nasty, argumentative old man. Please don't expose your children to this guy. read more

The office staff is rude, nasty, horrible! I need a medication refill and they never pick up the phone! When I do manage to get a hold of the office staff they are rude and act like it's a huge inconvenience to talk to people. Most of the all office staff stare at their phones and roll their eyes if they have to talk to someone in person. I asked to speak to my doctor(cause my doctor knows about meds and office staff knows nothing) and the rude office person said she's busy and hung up on me! I said I am in desperate need of my meds. I got hung up on a second time. I am now finding a new psychiatrist. In a way that's a good thing because the office staff is rude, the wait is long. You go to your appointment on time and have to wait anywhere from half an hour up to two hours. (Read the other reviews they say the same thing!) But if you try to schedule an appointment for later in the day or show up five minutes late, it's a "no show" SMH! I would give this awful place zero stars. read more

I have been to Kreinbrook about 4 times and every time have dealt with a fairly long wait (usually more than 15 minutes) and a rude staff, down to a snide remark from one of the doctors. Along with that, they never answer the phone! Almost every single time I've called Ive had to leave a message and wait for my call to be returned (often times, many hours later). I will not be returning and hope that others don't waste their time on this place. read more

My son has worked with two of the professionals at Kreinbrook Psychological Services. The support they have given him has been of a high quality and have given him a great deal of help. That is the positive. On the other hand, the office staff is horrendous! I have never encountered clerical staff who demonstrate something between indifference and disdain. There have been several occasions when waiting for service at the counter, the receptionist would not deal with me until she either finished texting or looking something up on her cell phone. When speaking with individuals at the reception desk, they demonstrate minimal civility toward clients. The worst of all is attempting to get a call through. If attempting to call the psychiatrist on staff, the phone number given to us gives a busy signal. This can go on for days. I ultimately looked online to see if I could find another way to contact the office. I was rudely told by the receptionist that the psychiatrist does not have an answering machine and that is why I get a busy signal (I know it doesn't make sense.). It is amazing that an organization providing mental health care is so difficult to work with. I would expect that any number given to clients would have someone answer - and that person should demonstrate some level of interest in the client - or have an answering machine with a clear message to clients. The office staff at Kreinbrook need a major attitude adjustment. Shame on the organization for allowing them to behave so poorly. read more