Ran inside to let my 4 year old pick out a half dozen donuts. Everything was in stock (945 on a Wednesday morning)! Staff was really helpful and super personable. Interacted with my son which is so nice as sometimes people ignore him when he says hi. The girls were so kind! Had some fun St Patrick's day donuts, tasted great. Only gripe is that it was $20 for 6 donuts and a black coffee. Ouch. read more

Krispy Kreme- Ladson - Donuts Near Me - Ladson, South Carolina

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Donuts are always delicious! The kids love watching them be made. Never had any problems with employees or my order.

The only thing bad about this place is how far away from me it is! I LOVE Krispy Kreme. I've never had any issues with my orders here whether in person or delivery. Traffic can be heavy around this particular location depending on what time of day you go. I'm always greeted with a smile. Don't let the hot light be on when I pass by :) I love how they have been a supporter of fundraisers throughout the years. I can't say anything bad about them. read more

Krispy Kreme- Ladson - Donuts Near Me - Ladson, South Carolina

my wife loves Krispy Kreme, though she hardly ever goes because it's so far from us. I went there on my anniversary to get her favorite and the only donut they didn't have was a plain cream filled doughnut. I asked the woman behind the counter when she and she told me she didn't know. This on a Sunday went for breakfast and came back to get them if I thought it would've been another hour or so but because of poor service and communication I left. read more

I stopped in just for a couple of donuts. They have their special Christmas decorations going. I usually go inside rather than the drive through. Service is always quick and friendly. I bought a chocolate iced Kreme filled and a lemon filled. I wish they had more choices in cake donuts...the pumpkin maple pecan they had before Thanksgiving were delicious read more

Krispy Kreme- Ladson - Yummy selections - Donuts Near Me - Ladson, South Carolina

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Drove 30 minutes on 2 separate occasions & each time they were out of what I came for. Was told they would have the donuts available in the next hour & half. Came back 2 hours later & still didn't have the donuts. Ice machine was down so no frozen coffee. ​ read more

Doughnuts are good but dinky, lack fullness, but most of all the PRICES ARE RIDICULOUS and you know it. since pricing is more a regional thing I'm scrapping them for my local Korean Donut making masters for 1/2 the price. read more

Krispy Kreme- Ladson - $19.17 for 9 simple doughnuts. What are you thinking? - Donuts Near Me - Ladson, South Carolina

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Well, you can never go wrong with Krispy Kreme. This Valentine's Day my students brought in the cutest donuts! My heart is truly buzzing for these "bear-y" delicious donuts Love, @tastetravelz read more

Krispy Kreme- Ladson - a person holding a heart shaped doughnut - Donuts Near Me - Ladson, South Carolina

Great fresh doughnuts, show your Covid shot card and get a free doughnut rest of 2021. So you choose take your shots get free doughnuts, but then being a diabetic ill die with a smile on my face read more

This has got to be one of the saddest locations I've ever visited. Workers are slow and it wasn't even busy. These girls in here are about as dumb as they come. We went in to redeem a free half dozen of glaze and you got three girls that clearly don't have any idea of what they're doing. SAD VERY SAD . They don't know how to operate a register but I bet if you put that cell phone in there hand they'll navigate the hell through tik tok and facebook. Needless to say I doubt if I'll be coming back here anytime soon. Avoid this location and take the extra time and go to the West Ashley location. read more

Krispy keen has to be out of there miss that 6 donuts is $13.50 and a full dozen is $27. There is no way in fell I am going to pay that price. I rather buy a donut maker and make my own batter to make donuts from this location!!!!!! read more

It's Krispy, so you know the quality is going good. BUT this location is SLOW. It's a busy location and the staff doesn't seem to adjust properly. If you're going thru the drive thru, expect to wait a while. read more

I've been doughnut deprived due to Coronavorus, so I decided to risk death and go get some sugar nuggets from the newest KK (That's Krispy Kreme, Ya'll). Location: parking lot is fairly big, and every spot was taken. Drive thru was backed up around the building. Decided I wanted to watch the doughnut parade since the Hot and Now light was on, and went inside. Very clean, interior. Rated a 4 Service: Dine in was not an option, but the counter area seemed organized and customers were flowing out quickly with boxes of good stuff. Employees seemed stressed due to the crowds and, likely, because they are fairly new. Still, the were doing well. Rated a 3.5 Food: My glazed doughnut was so fresh it deflated when I took a bite. I got a soft spot for two of these with a cup of bold coffee. Rated a 4 because I know they are not good for you, but are so damn good Overall, I rate this a 4. Go enjoy yourself when you can. read more

Krispy Kreme- Ladson - Donut assembly line - Donuts Near Me - Ladson, South Carolina

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Ordered on the app, walked right in, picked up order and left. It you can't make it easier than this for your customer. Grew up on Krispy Kreme and happy to have one on my side of town now. read more

Krispy Kreme- Ladson - Donuts Near Me - Ladson, South Carolina

Today, I placed an order on the app for "order a dozen, get one dozen of original glaze for $1". It did not let me customize the dozen I paid for so I called the customer service and was told to customize on the store. The woman on the cashier did not say anything and just passed me over to the manager. The manager is nice and told us what to do next time to prevent such issue. Other than that, the doughnuts are warm and not too sweet. It is so good and perfect with a cup of milk. read more

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It seems like there's mixed reviews on the service here, but I've been coming here for the last year (drive thru visits) and have been quite impressed by the staff. I think they do a great job keeping the drive thru line going, no matter if it's early in the morning or before dinner. read more

The doughnuts was amazing it melted in my mouth the hot sign was on. I ate two before I made it home. Original glazed are the BEST!! I didn't even have to wait the line was moving right along. I think I might be getting doughnuts real soon looking at the picture lol . read more

Krispy Kreme- Ladson - Hot and ready - Donuts Near Me - Ladson, South Carolina

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Donuts = amazing just as you have come to expect from Krispy Kreme. However, they are so disorganized it is really an insane process to get donuts sometimes. They have so many employees working hard, just bouncing around like ping pong balls and it makes the wait unbearable sometimes. It is also unkept in that there is frosting, donuts, and trash on the ground behind the registers. read more

Friendly staff! Great experience. Perfectly cooked doughnuts with a shiny layer of frosting over them!

I ordered 10 doughnut holes 2 doughnuts and 2 ice coffees. When I pulled up to the window the lady gave me attitude about what I ordered and I got charged for something I didn't order. I do not recommend coming here unless they get better service. read more

So, here is the deal! I really do love me some Krispy Kreme. I came to this location for the first time and the experience was just awful. I was stoked since this one is closer to me then the location in West Ashley. I had family in from out of town and they wanted chocolate glazed donuts. I decided to swing through the drive thru and get those as well as the classic glazed. After getting through the line the staff at the speaker was rude and said they were out of everything except glazed. I thought to myself, like really? A donut place is out of everything except glazed? Ok, so I ordered a dozen of glazed donuts. I got to the window to pay and get my order and I was never greeted, spoken to, or even thanked. I have not been back since. read more

Step 1: find some ideal real estate that has a need Step 2: erect the building and put out signs for the grand opening. Step 3: egregiously understaff, sit back on your pile of money, and laugh at all the fatties waiting hours for donuts. Well played Krispy Kreme, well played read more

I'm not one to leave a review usually bc i know times can be tough for everyone but this store is AWFUL. I was so excited when i found out there'd be a location close to home. At this point I'd rather keep driving out to west Ashley. Drive thru service is terrible, they are rude and think just because you're in a car they can get away with screwing up your order. I got an assorted dozen today and they gave me 2 of the donuts i asked for and did the rest however they wanted to do it. I've had multiple terrible experiences and today was just the icing on the cake when i went in to have them correct it and they told me that was what i asked for and they weren't going to change it. So like i said, I'd go to west Ashley before i ever went to this location again. Hire new staff bc in all of these reviews they seem to be the only issue. read more

I am not sure why this store could have bad comments. Personally, people were really kind and polite. The place is clean, even the parking lot. I love the atmosphere. And most importantly, the donuts were fresh and taste so good! I had a great experience here, I recommend it !!! read more

They are making enough money to pay enough money to hire people who can move faster. Slow, slack, no sense of urgency, poorly managed My kids like the donuts so, as rarely as possible, I go back to this insanely slow store. Krispy management, take a look at your Ladson store. They are so slooooooooow! read more

Terrible service Savannah hwy KK wayyy better than this trash placed lol they act like they don't understand English and I spoke English . Got all my donuts wrong . read more

One order at a time....not the way to keep.me coming back...whats worse than that is the fact that I ordered a dozen and only got 11 doughnuts. Then I observed that I didn't even get all the specific ones I ordered. Figured I would call. The phone number to speak to the manager and got a voice mail. One was left with no return call. I then went up there the next day and apoke to the manager who was understanding and took care of the issue... read more

I've gone to this location multiple times in the past month thinking it would be better each time I go but it just isn't. There is no clear organization. They don't know how to work as a team and work efficiently. I pre-order and get there every time 5 min later than the time assigned just to help give them some extra time but nope.. still have to wait 25 min to get a dozen donuts. Very obvious that they don't know what they're doing. read more

Ignore the bite (because I'm sure as heck not wasting a donut after waiting in the drive thru for 20 minutes). The 'fresh original' donut was very far from perfectly glazed and warm, but in fact not perfect and ice cold. In addition to the sub-par donuts, the employees were incredibly rude. read more

Krispy Kreme- Ladson - Donuts Near Me - Ladson, South Carolina

Clean store. Folks behind the counter were distracted and ordering took some time. Donuts are always delicious.

This Krispy Kreme location on Ladson Road is a great place to get some of the best doughnuts in the area. The Hot Now light has been on every time I have been here and the doughnuts are fresh and well prepared. It is well worth the wait if there is a line and well worth the visit inside to see how everything is made. I am happy that this Krispy Kreme location exists. read more

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They have the best donuts I have ever tasted I would die for theses but since it is so good the line is like Super long maybe make a second line but all in all its delicious read more

Krispy Kreme- Ladson - Donuts Near Me - Ladson, South Carolina

Customer service sucked. I went there to pick up a DoorDash delivery, I told the young lady at the counter that I was there to pick up an order and showed her the name on my phone, she looked at it didn't say anything and walked away towards the second register. Then she starts preparing boxes of donuts which I thought were for me but apparently not. I stood there for a little over 5 minutes as she helped other customers in line, then I approached her again and asked for the order, again she says nothing to me but grabs 2 boxes of donuts, rings up another customer and finally placed the boxes in a bag and hands it to me. And still she didn't say anything, not even "sorry for your wait, have a nice day". I was very disappointed in the customer service or shall I say the lack of customer service I received today. read more

They are probably the slowest operating KK I've ever been to in my whole life. They literally have one maybe 2 person boxing donuts while ONE person taking money inside even though the line is out the door. They really should have a OG donut line when they have their hot now sign on because the one or two people who want to pick their assorted donuts holds EVERYONE else up. Take it from CFA, adapt to the needs of the majority of your customers to keep the line moving, because when the line moves it means you're serving more people, and when you serve more people you make more money, which means you can cover more overhead costs and perhaps hire one or two more staff members. I also understand why their line literally stops when the HOT NOW sign is on... it's because they only make a couple of dozens of donuts at a time and each time you hit the gap between batches... the line literally STOPS. Why? Because the HOT NOW sign is on and that's what we want, the HOT IG donuts. They should keep the batches going if they're going to keep the sign on instead putting a almost 30min pause in between batches. I've twice now stood in the same spot of my line for 30-42 minutes inside while waiting for the hot OG. That's all. The car line isn't any better either. They probably need to invest in a card swipe, have order takers outside, and have expediters to get people to their donuts quicker, and out of that line. read more

Wait time is horribleeeeeeee. Not sure if they don't have enough employees or what but it was ridiculous sitting in drive thru that long

Service was rude and then slow. Placed my order asked the young girl why I could not use 2 buy one free, and she would not respond just rang it up and walked away. I just paid it. The young guy takes my payment then no one fills my order. Im standing there as 3 other people get there order who where after me.the guy tells the girl in front of me that he served them first because they had privilege.. ?? Who trains these people? read more

Waited 45 mins to get cold originals, but the sign says Hot Donuts...big disappointment, never again!

Karen at your service. I'll start by saying I am not a yelper or really leave reviews for anything. However, I felt this location needs an honest review. I was ecstatic to learn we were getting a Krispy Kreme close by as the one we usually go to(savannah highway) is unfortunately too far away and we only go there if we are in the area. Although, every time we visit this location, it's a nightmare. An easy one is the staff, they set the mood pretty easily and maintain it through the drive thru. It's just not pleasant. I'm not asking them to kiss my feet but christ, a "hello how may I take your order" would blow my mind at this point. I usually get nothing and then no interaction at the window. It's depressing lol. The common phrase I get when I order is "we're out of that".. I've gotten to know those series of words very well. The Kreme filled original glazed is a hot item and I get that, but how are you out of them before 11am? That's the case every time I go so that tells me it's normal and probably a daily occurrence. This leads me to my next question, how are they always out? You can't just take the countless original glazed and pump them with kreme? Is it a laziness problem? Is it a supply order problem? Like Ive tried to pick this apart and I just can't come up with a reason and I just want to know why they are always out of something they know will be a hot item. Not to mention, when I get my doughnuts, they're gross looking, shriveled up messes and they just look so unappetizing. But anyway, it's just ridiculous and the place isn't really busy(wonder why). They have their busy moments just like any food chain. The management team there really needs to reevaluate literally everything about that location, or move aside for someone who'd transform that location into a place where it'd be a joy to visit. I'm calling it now, they will be closed due to lack of business or something alike... much like what happened to Steak 'n' Shake at Tanger Outlets, who closed from poor management, terrible workers and always out of items, which translates to no business. I mean, that's the reason I stopped going there and is quickly becoming the reason I'm going to stop coming here. I know they don't care though haha. I guess I'll just have to make the drive to savannah highway location where it's literally the equivalent to being served by Chick-fil-A or Publix/Harris-Teeter. To sum up this whole story, I just want some mf Kreme filled original glazed. Lol read more

Got two donuts and a small coffee today to just take a break. Donuts were just fine but it took about 15 mins to get. Possible the people in front of me had large orders... anyways, small coffee was $1.60 and was very badly burnt. read more

I want to start by saying I'm a healthcare worker! Today at our nursing facility we celebrated " National Doughnut Day". I called Krispy Kreme in advance to find the prices for todays special, I was told to call back when I decide on what I wanted to get! I was telling the lady that I knew what I wanted and she hung up on me. I called right back and said I need to place a order and the worker said we not doing any mobile orders! I had already promised the residents Krispy Kreme doughnuts so I went to the building, it was packed! I stood in line for about 45 min, then it was my turn. I said I need 4 doz glazed at the regular price and 4 for $2:00 each which is a total of 8 boxes, they all looked at me strange and I said I tried to order over the phone but was told, ONLY LARGE ORDERS OVER THE PHONE! There was no directory to inform me of what constituted a large order and the employee hung up on me before I could ask any questions. That was the second hang up. When I told the lady at the counter what happened she said 'no we not holding up the line for no 8 boxes'! I mean she was loud and rude to me in front of a store FULL of people. After waiting about 25 more min, here comes this young guy with a bag and 4 boxes of doughnuts, I'm thinking my other 4 boxes are on the way. It never happened! I went back to the counter and said where is the other half of my order, the same big mouth counter worker said, you have your 4 boxes, I said I ordered 8, I paid 97.00 and whatever the change was. Where is my order! Again big mouth said, they didn't get that and it will be a few more minutes, at this time no doughnuts were coming off the conveyer and the manager came over, I guess he was the manager and said 'what can I do to make this right! I said just give me what I ordered and paid for. If it wasn't for the promise that I've made to my patients, I would not have stepped foot in there. But I promised. I know bad attitudes exist, I work in healthcare, but when your on the frontline at Krispy Kreme you should at least act like you like your job. And if you don't have time to talk on the phone, DON'T ANSWER! I work in Hanahan, I passed Dunkin Donuts to drive to Krispy Kreme for the worst visit EVER!!! read more