Great Training with Deloris. She is firm with her training. And definitely patient with the humans.read more

This is a very nice facility, however, we boarded 3 dogs and declined additional services except…read morefor bathing and trimming their nails. They did not bath them but trimmed their nails and charged us $216 for extra activity that we specifically declined

My cat was scheduled for routine bloodwork at 10:00. He was difficult to get into his carrier and…read moretherefore we didnt get there until10:12. I was informed that I would have to reschedule or "dropoff" which was explained as leaving him there until they could fit him in, most likely not til later afternoon. I looked at the time and stated that it was only 13 minutes and he was difficult to get here being that I live alone and have physical limitations plus the cat is already not thrilled with the situation and further stressing him was wrong. I considered the "dropoff" while I could wait in waiting area but reconsidered when unpleasant girl working entrance desk stated that it would not be til the afternoon. I was precharged electronically over the phone $62.20 just to make the appt. I asked if they would just refund my precharge and I would go elsewhere- after pleasant girl went to the back office for a minute she informed me that I would be charged a "no-show" fee for being over 15 mins late now I received $12.20 that she required my card for the refund(didn't need it for initial charge) what a bunch of bullshit policy they get away with without prior notice. $50 to stress the pet for the over an hour and a half ordeal for the poor cat and the 4 minutes of the hospitals time. DO NOT WASTE YOUR TIME ORBMONEY AT THIS PLACE. Don't care how good the doctors may be, gouging uour customers is never a good policy! Update--- another girl than the one who was not pleasant responded to my comments, full refund and a ban from their services because I was unprofessional!!

Upon the suggestion of several friends I drove the almost 2 hour drive to the office. It was…read morespacious, and the front desk was smiling as they greeted me. I was seen by Dr. Svonavec and he was MORE informative than ANY of my previous vets I have seen! I have 7 cats total and most are seniors and super seniors with problems. My 1 cat at this visit has a thyroid problem while the other has a "mystery lump". I have had zero success with diagnosing both cats as well as NO direction from other vets UNTIL NOW! Even before bloodwork and test results we had a plan in play on what to do next. I am over the moon happy with this place and plan on taking ALL my cats here for evaluations and treatment as long as this doctor is still in practice! AND on top of it all the bill was WAY UNDER than expected!

Hands down the best my pups ever went to. They love their monthly day at the spa!! I know they are…read morein great hands when I drop them off!

Curb side pick up service! My golden gets excited & is hard to handle. So this is a wonderful…read moreservice! We've never had a less than perfect grooming experience & the staff is so friendly & caring.

We are very grateful to Tamara for taking our dog, Lucy, for day care on short notice and providing…read moresuch excellent care! Lucy is a senior and can be sensitive and timid; Tamara sized her up immediately and put her at ease. Lucy was kept in a quieter section of the kennel away from the younger, much more active dogs and given the best bath ever! We felt very comfortable leaving her at Mountain Paws and were able to enjoy a wonderful trip to nearby Fallingwater. Highly recommend.

I couldn't be happier with my experience at Mountain Paws. Tamera met me bright and early the day…read moreof my trip and made me feel so welcome at her facility. She let me come in and get my boys situated and let my parents and I's dogs stay next to each other for comfort. Not only did she update me with messages and pictures during my (first) time away, but she bathed and trimmed my boys! I was extremely nervous and she wiped all of that away. I will be going back! Pricing was also AWESOME!