1. Kristina Mitchell, MD

    1. Kristina Mitchell, MD

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    Kirkland, WA

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    Kristina Mitchell, MD

    1.0 (1 review)

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    8 years ago

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    UW Medicine Primary Care - Kirkland - Exam room- so clean!

    UW Medicine Primary Care - Kirkland

    4.0(4 reviews)
    2.8 mi

    Great doctors and PAs. Friendly front desk staff...when you can reach them…read more We moved all our care to the UW Medicine system after UnitedHealth Group (Optum) bought out Polyclinic and turned it into a healthcare nightmare. Seemed like a good thing to do, with its ties to UW and its research. Unfortunately, the little 's regime is destroying science and medical research in this country, and the funding that made UW Medicine so good is eroding away. Hopefully, that will change soon. But politics aside, it's still been a good decision for now. UW Medicine is a large system with several good primary care locations that serve as portals into the larger network of specialists and researchers, should the need arise. UW School of Medicine is literally top-ranked for training of primary care physicians in the USA, and many of the providers in UW's Primary Care clinics have been trained through that system. Shared records and collaborative care are helpful. UW having a separate billing system for its labs is NOT helpful, and they've been promising to unify it for almost five years now. It's not that hard (I work in tech), so there must be some internal politics reason it has not happened yet. This needs to be fixed ASAP. All the medical team here is great, but I especially want to acknowledge Lady Danso, MD, and Steve K. Reusser, ARNP, DNP, for their exceptional, competent, and empathetic care. I've also had other providers step in from time to time, and all of them have been great.

    Great doctors and care, horrible billing. They are very thorough and will order labs. Beware that…read morethese labs will not be billed through MyChart but instead through a separate billing system. I have additional coverage for these labs (separate from my health insurance). I had to call them to find out there is nothing they can do for me other than provide an email to send my additional coverage to. They are very slow to respond and their phone system has incredibly short hours (9:00-16:00 M-F). I'm still waiting to find out if I owe them $700 for one visit. This is for simply checking me out for dysentery. Absolutely horrible experience. I will not be coming back until they get their billing in order. I don't have $700 and I plan on letting this bill go to collections. I would give the billing department 0 stars if I could.

    Kristina Mitchell, MD - internalmed - Updated July 2026

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