I stayed here for one night on travel and I will say that for the money it was very nice. My bed…read morewas comfortable and the room was nice and clean. Spacious for a room in Europe. I did not get to swim in the indoor pool but they have one and they have nice recreation room with a pool table and a few other things. The bar and restaurant were also very nice. The bartender was absolutely adorable. They had Bitburger, Erdinger Weissbräu & Guinness on draft and a nice selection of Whiskey to include Woodford Reserve Bourbon. They had a limited selection menu due to off season but the selection was quality. They offered Schnitzel of course with traditional mushroom gravy if you choose, a garden salad and fries. This is what I ordered minus the gravy and it was fantastic. The fries were amazing. They also offered a steak with a peppercorn demi glace topped with sautéd onions served with a garden salad and fried potatoes. I tried the potatoes and again, delicious. The last option was a burger with fries. I was with several people and everyone said that the food was amazing. The only problem I had was things took forever but hey, welcome to Europe. My final thoughts, great place. The staff was great and spoke good English which was important because my German sucks! The WiFi was reasonably priced for Europe. I think that a lot of old timers stay at this place but I wouldn't let that stop you if you are in the area. For the price, you can't beat it. One thing to note is they only take Euro or Credit Cards, no American Dollar.

I am reviewing the spa service, not the hotel stay (I did not stay overnight). The food at the…read morerestaurant was also very good. The spa services were not good. My husband and I requested 1 hour deep tissue massages. We got a lady who had so much trouble pressing hard that she actually started to throw her body weight down and use her palms on me. I should have asked if they were certified. She also wrapped us in plastic and left us for 20 minutes of the 60 minute massage. Not quite sure what that was about. After that I should have stayed away from the pedicure and manicure but got one anyways. It was the same lady -- and I actually had to take the nail file and show her that I wanted her to actually create a smooth edge on my toenails. All she had done was file them in the shape they were in -- and my nails do not grow out straight (they grow out "wavy"). She didn't use any pumice stones on my foot. It was so bad that I actually didn't even bother looking at my nails and correct their shape, I just wanted it to be over. Honestly the only reason I thought the mani/pedi would be ok was I thought the service was in another area of the hotel and didn't imagine it would be the same person. Hugely disappointed -- do not go here for a real massage.

We were there in late August 2018 for dinner and had the jagershnitzel. Very good meal. I look…read moreforward to our next visit to Bitburg. We lived in Matzen 42 years ago when I served at the air base. The town has not lost it's charm after all those years.

I was close to giving them one more star. Guesthaus feel and comfort with upscale hotel touches…read more Stayed here three nights, eating one dinner and three breakfasts. Great and historic facilities, but with modern upgrades. Room was attractive and comfortable, in-room shower was a bit small. Staff was very helpful and I appreciated English guide for guests. Seems family run and your bartender may also be waiting tables and checking in guests. There was confusion over online reservations (reservations.com), but they were able to resolve quickly and take care of all requirements. Near to lots of restaurants, a 2-5 min walk. Breakfast was great value and delicious. Dinner was well done but an English menu would have helped this nonspeaker.