Ralph has been great to deal with…read more They recently created our business cards and now we need folders and they honoured our quote from 6 months ago. They have dealt with several people within our company and everyone has had great things to say. Great selection and service. Thanks guys!

What a great experience! I needed a quick turn-around on a print job for a training project, and…read moredid they ever deliver! Less than 48 hours from initial call to final delivery, and it looks remarkable. Thank you to Tim & Claudette for the remarkable customer service, and putting up with all my random questions. Kudos, keep it up!

Excellent service, quick turn around, guaranteed quality. I had my company logo printed on what I…read morethought would be a specialty colour difficult to obtain. CSA provided me with two options, one of which was absolutely perfect, consulted on graphics, redrafted my jpg file into an ai file, and suggested helpful accessories for my promotion. Really top of the line. Can't say enough wonderful things! Helpful, professional, reliable. My package was easily tracked and arrived well in advance. Will definitely be doing business with CSA again.

CSA Balloons printed great custom balloons for my friend's baby shower. I chose an image online and…read moreemailed it to them, and I had a proof within hours, with several different colour options. The balloons arrived on time and looked perfect. :)

This location is doing there best during these challenging times. The manager is especially polite…read moreand seems to be doing all that can be done to keep the ship floating and moving forward. The five star rating is specifically for Mahsa at the printing counter who also has to manage many requests and customers who are in a rush or can be stressed with deadlines and important documents to deal with. Kudos to her and their small team for doing their best to manage a department with many moving parts or papers in the air so to speak. Keep up the good work! Your service really means a lot.

Staff are incompetent, unhelpful and rude. They don't deserve your business. Do yourself a favour…read moreand go to The Source or order on Amazon.

Excellent service from Theresa. Personable, knowledgeable and talented. Will steer you based on…read moreyour budget. Framing is a very pricey proposition today. I don't know if Frame Shoppe is good value bc I haven't been elsewhere. But I go back bc of their great taste and guidance.

This is a tough place to review (for reasons which will become evident as one reads my story). Do I…read morebestow 1 star or 5 stars here? Hard to say. I'll go mid-way and give it an average 3 star rating. Here's what happened: My mom and I wanted to reframe an original watercolor which came to us in a heavy black wooden frame. We intended to put it in a small powder room, in close vicinity to another watercolor that was framed in a delicate rose-gold metal narrow frame. Ideally, we were looking for a similarly toned metal frame (rose gold or similar). We pass this frame shop daily, as my parents live a few blocks away. Upon entering the shop, I was very impressed by the many works of art on the walls here. All were framed expertly. (I worked for years as an interior designer, and I have a degree in the field, so I kinda know professional framing. The works on display here were incredibly done, hand's down). There were original artworks, prints, and some shadowboxes, all showcasing a variety of styles and sizes, some matted and some not. All were framed incredibly beautifully. So my mom and I had confidence that this shop would do a great job on our project. We chose a frame to compliment the existing work in the powder room (it didn't match exactly but was close in rose gold coloration and thickness of the metal frame). The lady behind the counter pointed out the minor buckling of the existing matte and suggested they replace it. She was right, the matte did need to be replaced. Might as well, if we're updating the frame, right? Might as well do it right. She quoted us a price (way higher than I'd estimated, but hey, this is custom work, so I knew it wouldn't be cheap. Still, the artwork was small and it came to roughly $175) and she said it'd take about 6 weeks. My mom paid the 50% deposit. And we waited. The work was ready for pick up 2 months later. When my mom went to get it, she was shocked that the frame was not rose gold but, rather, a pure silver metal. Totally NOT how she remembered her order. And not how I remembered it, either. The lady employee said this has happened quite a bit in the past, where customers don't remember what they ordered, so she got in the habit of taking a photo of the frame that was ordered at the time of ordering. And she showed my mother the photo she took 2 months ago of the frame we ordered. (My mom said the photo was not definitive in how clearly it depicted the metal tones, so it really proved nothing). Now, I was not present when my mom picked up the work. But the sheer fact that the employee said that this issue happened frequently leads me to believe that this is not a one-off occurrence. And I would STRONGLY recommend anyone placing an order here to take their OWN photos of the frame (and matte) they are ordering, and to take notes on everything, as it may be many weeks (or months) until you get your work back. Is it possible that both my mother and I were incorrect in thinking we had ordered a rose gold-hued metal frame, and we instead ordered a silver metal frame instead? Sure, it's possible. But not probable. The work itself was framed and matted beautifully, and it does look nice in the powder room. It's just not how we imagined it to be.

Had a great experience working with Tony and the team from start to finish. Very prompt in replying…read moreto my initial request, professional and courteous in handling questions and they delivered my project on time. Great service, easy to work with, fair pricing. Would recommend to any small business owner over Staples et al.

Great experience with MTL Label…read more After trying other embroidery shops in Montreal, this team was the most hands-on and helpful. The quality of the embroidery was excellent and the turnaround was quick too.