Terrible experience and appallingly low level of customer service …read more The flowers they delivered for Mother's Day where old , wilting and not fresh , fully opened and about ready to start dropping petals . There was no decoration whatsoever - no bow , no wrapping , bare bones . I used their website to request a refund a file a complaint about the quality of the delivery . The denied a refund adamantly claiming that had delivered on time and the flowers were fresh in their opinion . I am trying to approach the situation with an open mind . i understand customer service did not exist in communist Poland . However it is 2021 and it is shocking that this is still happening .

From the owner: Nasza kwiaciarnia internetowa specjalizuje się w dostawie do domu, czy biura świeżych kwiatów nawet…read morew 2 godziny. Nasza kwiatowa przesyłka dociera zawsze na czas.