If you are car owner especially of an old banger like I have of rusty Nissan Micra you are always wary of the yearly car service. The thought of the garage opening up the bonnet of your getting on a bit motor and finding lots of lots of dreaded faults adding to a huge bill is enough to give you a sleepless night. So the last thing you need is taking the car for a service and finding half the work quoted not being done or things going wrong after the service . Thus after having this problem with a few garages I decided to try out a service for the first time at the tyre specialists Kwik fit.
Normally in the past they didn't do services but in the ever competitive market of car maintainance they have got into the act too.
So popped into the Acton branch and pleasantly surprised with the customer service from the helpful staff. No problem in booking when I wanted and the work areas looked spacious and well maintained .
They fully explained the costs and mentioned that a full check would be done before the service carried out.
This to advise of any immediate action they felt needed to be taken or other things that the driver needed to be aware of.
All costs of extra work would be discussed before being carried out
Also the customer would be asked what type of part they wanted i.e. cheaper cost one or more expensive premium range.
Have had experience before of expensive parts fitted when the more cheaper version
would have been just as efficient.
So having bought my car duly received call of checks noted.
All was explained clear and concisely and costs given.
On work completed given a checklist of all things done and engineers report
Also had option of looking at old parts replaced.
Overall happy with the work done and thought this branch was really good. read more
