Very reliable branch who I have used for many years across several vehicles. Store manager (Simon)…read moreis friendly and especially helpful - arranging for a faulty part to be removed, repaired by a specialist 3rd party and then reinstalling it for us. Many thanks!

Great service. I was having an awful day, as I'd just flattened a tyre due to my lack of experience…read morewith driving in the UK. I was lucky that the incident happened not a block from Halfords, so we limped in there with no appointment, not even a call ahead -- just rolled in with a flat tyre, and they were able to take the car right away. They had to get the right kind of tyre from somewhere else, but that turned out to be only a 20-minute wait. I don't know how auto repair usually goes in the UK, but in the US, even a tyre change could've required hours of waiting. The mechanics were all nice people, too. I was feeling deeply embarrassed and discouraged, as an American who hadn't yet worked out how to drive on the left, but everyone I spoke with was cheerful and helpful, as if they actually enjoy working there, and no one tut-tutted at the damage or gave me any hint of an attitude; it may sound like a small thing, but being treated with friendly respect when I was feeling like a foreign idiot meant a lot to me -- their cheerfulness and professionalism helped to steady my nerves so I was able to face driving again once the car was repaired. And the efficiency meant we were back on the road in under an hour. Fortunately, I quickly got much better at driving on the left, so there were no more incidents, but if there had been any need for more repairs, I would've wanted to come to Halfords.

Good value, particularly if you look it up on the Internet beforehand and pick your specials. They…read moreare friendly and punctual, delivering when they say they will.

Wife and kids waited 3 hours for a puncture repair. After being overcharged i phoned their branch…read more First man just hung up on me. The second person advised it was a coding error and told be to expect a refund in the few days. No refund emerged! Extremely negative experience