This H-E-B is probably one of the best ones I have ever shopped as far as cleanliness, customer…read moreservice, and product availability. It's located in the southern area of Lubbock, TX, which is growing like a West Texas weed - fast! I brought my ice packs and cooler just to shop here after a long pulmonology appointment for my daughter on February 17, 2026. I'm learning that the HEB brands are okay in most cases, but their chips and other items have bioengineered (genetically-modified) ingredients that are probably also in other items I buy, but it's disappointing... something to watch since there still isn't much information about the health risks. The staff members stay fairly busy so they don't go out of their way to assist folks, but our cashier was real friendly. The Texas section is one of my favorites. There are so many neat gifts for all my Texans. It has a gas station too. Happy shopping, y'all.

I haven't been to a HEB is a really long time so it was nice to visit again. Clean and lots of…read moreoptions for everything. The fresh tortillas and bread is always a score.

My daughter and I popped into Market Street on May 19, 2026 after the disappointment of a local…read morebakery being open only to pre-orders. I told her I had this grocery stores in Lubbock, TX, bookmarked and we could just pick up some cookies and a cake or something for her sister who had her final 6th grade band concert later that night. She obliged. We were visiting from a small town and were blown away by this place. It was incredibly clean. All of the employees were smiling and busy. The produce section was immaculate. We were getting short on time so we didn't get to go to many sections, but the flower shop was great. I'm not vegan but my sister-in-law is and she would love this place. There were tons of options. We walked away hysterically with just over 1 lb. of "scratch M&M cookies" (20-ct for $5.99) and a super cute 5-inch chocolate cake ($14.99). Busy place. I think my rewards number ties in with Albertsons Market (The United Family). TIPS + there are two other locations in Lubbock, but this is the only one.... + *** Open 24 Hours ***

I LOVE THIS MARKET !! I typically despise grocery shopping but this store is my jam . They've got…read moreit all . Large vegan selections can be found here .

I recently visited the store to purchase some coffee beans that I had been wanting to…read moreTry. I had never tried the store self ground coffee machine, but was very interested. When I entered the store I was greeted by the janitorial professional I believe her name was milka . Not only did she initiate conversation,she also showed me the coffee ground machine and explained the process as best to her ability. This interaction confirmed to me that this young lady is definitely carrying on the store core values in customer service . Thanks sprout in Lubbock store looks great!!!

Aaron was very helpful when I went in. I needed help finding specific vitamins and he knew which…read moreones I needed and he even provided extra information on those vitamins!.

Would never recommend this grocery store to anybody!! The employees were rude and the place had…read morebugs crawling on the shelves. Maybe I just came on a bad day but this was not the clean store I had read about, I was traveling with my family and was very taken aback. I did not survive being shot at in Vietnam for this nonsense.

Love coming here to get my groceries, they always have fresh produce available and a variety of…read moreready made meals. Special thanks to a very helpful young lady(Zoe M) who helped me find a few ingredients for a new recipe we were trying. She took us to the exact aisle leach item was at. Thank you United for such a great shopping experience!

This store is in a great location and always stocked with everything we need. The cashiers are…read morefriendly and the service is great!

Always out of many of the ad items. When I was in the grocery business, we ordered enough product…read morenot to run out on a normal's day business. No so with United. They tell me they get a truck in every night and can only order a case of anything, and to come back the next day. I hate making multiple trips to get a sales price on an ad item. I try to go early enough in the day to get an ad item, but many times still find it out of stock. Oh, how I miss the days when Rob Snell owned and operated these stores, and how customer oriented it truly was. The staff at United are consistently friendly and seemingly caring, but their hands are tied, now that the chain is owned by Albertson's in another state. Every good thing always comes to an end.

I have been overwhelmed by Market Street in Lubbock. It's too big, lights are too bright, and there…read moreare way too many things which I wouldn't even look at. I am glad to find Natural Grocers because it's a decent size and has everything I need. People are friendly and professional and the whole place is very calm and inviting. Lots of dairy products to choose from and they have good discount too! Since I found this place, I stopped going to Market Street. It's in Lubbock but I don't really feel that I am in Lubbock when I am at this store.

I love NG. very over priced as all the regulars know. they pay the staff well. Some of the current…read morestaff have an issue with children with Down Syndrome there. That particular staff member and the manager scolded a mother and said they are afraid of a child with DS... all because the child tried to HUG the cashier. come on yall. do better. (and no I'm not the mom). Customers pay your weirdo self income there.

I have been doing business at this Food King location for more than 20 years. I visit this store…read moretwice a week consistently. I purchased some plumbing parts that I didnt need and couldnt find the receipt for. I decided to try it and see if they would do store credit. A manager was called to the register named NATHAN. I was so impressed by this young mans character and skill in the handling of this issue that I had to write this. He stated in the exact words: "Let me show this to my manager but I can tell you that they think its important to keep good customers and Ive seen you here before." He went into the office and came back and we matched my bank transactions to the receipts he pulled from the days. He stated that the numbers had to match for bookkeeping reasons! NATHAN was a person that was TRULY working on behalf of his employer using skills and reasoning that matched exactly what was needed to follow policy and retain customers at the same time. This is a rare and exceptional combination of skill. I havent been more impressed in a very long time. Nathan is a jewel! I am an experienced patron and critic and will keep Nathan in mind when training my own future staff. Nathan/Food King Management reading this.. One more big favor.. Please reorder the Blue Bell FRENCH Vanilla Ice cream. I havent seen it on your shelves in a year but I look for it every trip. When I see it it makes me very happy and I have told some fellow ice cream professionals to check for it only at this location.

I'm a thoroughly satisfied customer who will be returning again and again. The quality, service,…read moreand overall experience have made me a loyal fan.

Apparently they now require a text and verification before you can place an order, while logged in…read moreon your account. This was for shipping! We all know they sale your information. I mean who doesn't love all the bs calls about your car warranty? finally got some one to answer the phone at this store. but they didn't want to deal with me but wouldn't allow me to speak to the manager of the day. the gave me the pickup order phone. To be clear I did also attempt a pick up order as well ( different products) but I have, in the past been able to do pick up orders without a text or them having my phone number.

Convenience is the main perk of this store. It has a good location. But please do not buy produce…read morehere. These were strawberries that were being actively sold in the grocery store. Also, if you buy meat or produce, please cook it within 24 hours. Most of the times when I buy lettuce or other veggies here, it gets spoiled if not used quickly. I try to only buy packaged or boxed items here, not fresh foods.

I love just how clean and immaculate this place is maintained by the staff! They always appear…read morehappy and courteous (accepting/returning cash/cards with two hands!) and on the go; arranging, helping and cleaning. They obviously take price in where they work. They do not carry a huge variety of fresh vegetables but it is sufficient for me. They have the usual fare of Gailan, Bok choy, long beans and others and because of the smaller volume they deal with, they always look fresh and clean. A good business strategy! They seem to rotate and keep their inventory well. The frozen bao and dim sum items do not show freezer burns. Most definitely a grocery stop that I have come to trust the quality of their items!

Excellent customer service,everyone was very friendly and helpful ...great place to shopread more

Stopped by for lunch and had the pastrami & Swiss with a cup of tomato basil. The soup is always…read moredelicious. The sandwich had a good flavor but would have been better with melted cheese instead of cold slices. The okra tasted OK but had been sitting out a while. Service was fast and efficient.

We went to eat 11/20/25 about 4:30pm. The baked chicken was warm because she got it out of the…read morewarmer. My FIL got salmon and it was cold. My husband got hot chicken strips. They were also cold. The man that was in front of us got a quite large order to go, does that mean his was cold also. Btw we were the only ones there. There was a line behind us. May need to rethink keeping food warm.